Whalen Properties

Communication was made to [redacted] County and a refund check was printed 12-28-and mailed 12-29-and cleared our bank 1-10- I have spoken to the individuals who where the first to address this situation They now understand that they did not follow the procedures of this particular policy We refunded the amount as soon as we were made aware of the double payment by the court

I have reviewed Mr***'s complaint and there will be no further contact with Mr [redacted] of [redacted] *** On 2/research was conducted and the correct person was located and all information was changed to reflect that info I do apologize to Mr [redacted] for any inconvenience or "consternation" this has causedAs it happens, a mailing was requested the day before I received this complaint, and it is likely that Mr [redacted] will receive or has received one final postcard which he should discard

*** [redacted] Thank you for contacting us.We understand that our service has not met your expectations so we have processed a refund of $and $Please note, depending on your bank it may take up to business days for the funds to return to your accountBe assured that you will not receive any further charges from usThere is no reason to call you bank unnecessarily as we have already completed your requestWe apologize for any inconvenience.Your satisfaction is our goalPlease take a moment to reply if you have any further questions or feedbackOtherwise, have a great day!Sincerely,Customer Support Team

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I still feel that your [redacted] is misleading and should clarify that it is not for replacing a driver's licenses

Thank you for contacting us.We understand that our service has not met your expectations so we have processed a refund of $Please note, depending on your bank it may take up to business days for the funds to return to your accountBe assured that you will not receive any further charges from usThere is no reason to call you bank unnecessarily as we have already completed your requestWe apologize for any inconvenience.Your satisfaction is our goalPlease take a moment to reply if you have any further questions or feedbackOtherwise, have a great day!Sincerely,Customer Support Team.Thank you for contacting us.We understand that our service has not met your expectations so we have processed a refund of $Please note, depending on your bank it may take up to business days for the funds to return to your accountBe assured that you will not receive any further charges from usThere is no reason to call you bank unnecessarily as we have already completed your requestWe apologize for any inconvenience.Your satisfaction is our goalPlease take a moment to reply if you have any further questions or feedbackOtherwise, have a great day!Sincerely,Customer Support Team.Thank you for contacting us.We understand that our service has not met your expectations so we have processed a refund of $Please note, depending on your bank it may take up to business days for the funds to return to your accountBe assured that you will not receive any further charges from usThere is no reason to call you bank unnecessarily as we have already completed your requestWe apologize for any inconvenience.Your satisfaction is our goalPlease take a moment to reply if you have any further questions or feedbackOtherwise, have a great day!Sincerely,Customer Support Team

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] I have called the courts and there is nothing on file for a warrant or a pending citation.....I just had my license renewed this yearI could not have had that done if I had a pending citation

After visiting with our client, the court in which the case is filed, it has been verified that the account we are contacting Mr [redacted] about is still active I am not going to upload any data here, but if Mr [redacted] would like copies we will gladly send them to him Once this investigation was completed with the confirmed results, I have determined that our efforts to collect on behalf of our client are justified and will continue Thank you

Thank you for contacting us.We are committed to customer satisfaction and offer Money-Back GuaranteeWe understand that our service has not met your expectations so we have processed a refund for this transactionPlease note, depending on your bank it may take up to business
days for the funds to return to your account. We apologize for any inconvenience.Our Service.The product offered through our site is the Drivers License Easy Guide™, a state and service-specific guide designed to save you time by better preparing you for DMV related activitiesOur team of experts has spent 1000's of hours researching DMV services in order to provide simple to follow instructions for DMV related servicesWhere possible we provide and pre-fill your specific DMV forms and offer links and instructions for services that can be performed online or require a visit to the DMVAlso included as part of our service is 30 days of roadside assistance. We are not affiliated with the DMV and cannot process changes to your driver license or registration, we provide a service that is designed to save you time by better preparing you for all your DMV activities.Your satisfaction is our goalPlease take a moment to reply if you have any further questions or feedbackOtherwise, have a great day!Sincerely,Customer Support Team

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

After visiting with our client, the court in which the case is filed, it has been verified that the account we are contacting Mr. [redacted] about is still active.  I am not going to upload any data here, but if Mr. [redacted] would like copies we will gladly send them to him.  Once this...

investigation was completed with the confirmed results, I have determined that our efforts to collect on behalf of our client are justified and will continue.  Thank you.

I have reviewed Mr. [redacted]'s complaint and there will be no further contact with Mr. [redacted] of [redacted].  On 2/23 research was conducted and the correct person was located and all information was changed to reflect that info.  I do apologize to Mr. [redacted] for any inconvenience or...

"consternation" this has caused. As it happens, a mailing was requested the day before I received this complaint, and it is likely that Mr. [redacted] will receive or has received one final postcard which he should discard.

Communication was made to [redacted] County and a refund check was printed 12-28-16 and mailed 12-29-16 and cleared our bank 1-10-17.  I have spoken to the individuals who where the first to address this situation.  They now understand that they did not follow the procedures of this particular...

policy.  We refunded the amount  as soon as we were made aware of the double payment by the court.

Thank you for contacting us.Unfortunately, we were unable to locate a transaction associated with your email address. If you used a different name or email address on our site, please reply to this email with that information so we can attempt to locate your order.Alternatively, please call us at...

[redacted] where we'll be happy to assist you and locate your transaction.Sincerely,Customer Support Team.

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]I have called the courts and there is nothing on file for a warrant or a pending citation.....I just had my license renewed this year. I could not have had that done if I had a pending citation.

[redacted] [redacted]
Thank you for contacting us.We understand that our service has not met your expectations so we have processed a refund of $2.99 and $19.99. Please note, depending on your bank it may take up to 7 business days for the funds to return to your account. Be assured that you will not receive any further charges from us. There is no reason to call you bank unnecessarily as we have already completed your request. We apologize for any inconvenience.Your satisfaction is our goal. Please take a moment to reply if you have any further questions or feedback. Otherwise, have a great day!Sincerely,Customer Support Team.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I still feel that your [redacted] is misleading and should clarify that it is not for replacing a driver's licenses.

Thank you for contacting us.We understand that our service has not met your expectations so we have processed a refund of $2.99. Please note, depending on your bank it may take up to 7 business days for the funds to return to your account. Be assured that you will not receive any further charges...

from us. There is no reason to call you bank unnecessarily as we have already completed your request. We apologize for any inconvenience.Your satisfaction is our goal. Please take a moment to reply if you have any further questions or feedback. Otherwise, have a great day!Sincerely,Customer Support Team.Thank you for contacting us.We understand that our service has not met your expectations so we have processed a refund of $22.95. Please note, depending on your bank it may take up to 7 business days for the funds to return to your account. Be assured that you will not receive any further charges from us. There is no reason to call you bank unnecessarily as we have already completed your request. We apologize for any inconvenience.Your satisfaction is our goal. Please take a moment to reply if you have any further questions or feedback. Otherwise, have a great day!Sincerely,Customer Support Team.Thank you for contacting us.We understand that our service has not met your expectations so we have processed a refund of $22.95. Please note, depending on your bank it may take up to 7 business days for the funds to return to your account. Be assured that you will not receive any further charges from us. There is no reason to call you bank unnecessarily as we have already completed your request. We apologize for any inconvenience.Your satisfaction is our goal. Please take a moment to reply if you have any further questions or feedback. Otherwise, have a great day!Sincerely,Customer Support Team.