What Dogs Want Pet Grooming

Revdex.com:At this time, my complaint, ID [redacted] regarding Petro Home Services has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

February ***, [redacted] *** Re: Case ID# [redacted] *** To Whom it May Concern, Please accept this reply in response to complaint # [redacted] by the above referenced consumerUpon receiving the complaint, we immediately reached out to [redacted] to discuss her accountBoth [redacted] and [redacted] have come to a satisfactory resolution Very truly yours, Kim C***Customer Service Manager

[redacted] became an automatic delivery customer on 12.**There is a gallon fuel oil storage tank on the property of which gallons is usablePlease note that the residence @ [redacted] ** uses oil to heat the home and to produce hot waterDeliveries of heating oil are based on outside temperatures and individual usageThe delivery being referenced was made in July 2016; gallons were delivered via our certified, tested and sealed meter (Nassau County Office of Consumer Affairs, Weights & Measures division)The account was only seven (7) months old when the delivery was made; we had no history of prior useIn an attempt to resolve this issue we agreed to allow [redacted] days to pay for the delivery without penalty; which coincides with their erroneous belief that the delivery should have been made in SeptemberWe have lived by this agreement, no lates fees have been applied nor has [redacted] been contacted for payment as of this date (9.**.16)Whether the delivery was made in July or September the product delivered will be used to heat the home or the water for the occupants useNo further concessions will be considered or offered

Revdex.com:At this time, my complaint, ID *** regarding Petro Home Services has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:At this time, my complaint, ID *** regarding Petro Home Services has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Due to a misunderstanding on a previous phone call (10/**) *** ***' account was closedWe attempted to contact him 10/**, *** ** and **, all attempts were unsuccessful*** *** called us 10/** @ 8:am, was told account was cancelled, error was escalated to a supervisor and the
situation was remedied within twenty four hoursWe sent a service technician and *** *** has resumed automatic deliveryWe apologized to *** *** for the confusion on the 10/** call and the problems which resulted

Revdex.com:At this time, my complaint, ID [redacted] regarding Petro Home Services has been resolved. The lawyer for the business says that the case is solved and we won't be receiving anymore bills. Thank you.[redacted]
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

[redacted] became an automatic delivery customer on 12.**.15. There is a 275 gallon fuel oil storage tank on the property of which 235 gallons is usable. Please note that the residence @ [redacted] uses oil to heat the home and to produce hot water. Deliveries of heating...

oil are based on outside temperatures and individual usage. The delivery being referenced was made in July 2016; 170.7 gallons were delivered via our certified, tested and sealed meter (Nassau County Office of Consumer Affairs, Weights & Measures division). The account was only seven (7) months old when the delivery was made; we had no history of prior use. In an attempt to resolve this issue we agreed to allow [redacted] 90 days to pay for the delivery without penalty; which coincides with their erroneous belief that the delivery should have been made in September. We have lived by this agreement, no lates fees have been applied nor has [redacted] been contacted for payment as of this date (9.**.16). Whether the delivery was made in July or September the product delivered will be used to heat the home or the water for the occupants use. No further concessions will be considered or offered.

February [redacted], 2016  [redacted]  Re: Case ID#[redacted] To Whom it May Concern,   Please accept this reply in response to complaint #[redacted] by the above referenced consumer. Upon receiving...

the complaint, we immediately reached out to [redacted]  to discuss her account. Both [redacted] and [redacted]  have come to a satisfactory resolution.        Very truly yours, Kim C[redacted]Customer Service Manager

We have contacted [redacted] to address his concerns/confusion on the protected price and budget plans as well as his fuel usage in comparison to the prior owner.  We are pleased to advise that we have reached am amicable resolution with which  [redacted] was pleased.  Please let...

us know if you require additional information.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted]
 
[redacted]  Dear [redacted]:  Please accept this reply in response to complaint #[redacted] by the above referenced consumer.  Upon receiving the complaint, we...

immediately reached out to [redacted]. We discussed the early termination fee that was billed to her account and have come to a satisfactory resolution. Her account has a zero balance and the complaint has been resolved.     Very truly yours, Kim C[redacted]Customer Service Manager