I have ordered multiple times from What pumpkin over the last 5 years and I have always received exactly what I ordered and in a timely manor. HOWEVER I have since recommended this business to a friend who has not received what she ordered and has emailed using your website form....No response. I think it would save a lot of complaints if you improved your customer service when things do go awry. Maybe a phone number or emails that actually get read and returned. Overall I am so happy to have a place to order all this less than mainstream merchandise.
I have ordered multiple times from What pumpkin over the last 5 years and I have always received exactly what I ordered and in a timely manor. HOWEVER I have since recommended this business to a friend who has not received what she ordered and has emailed using your website form....No response. I think it would save a lot of complaints if you improved your customer service when things do go awry. Maybe a phone number or emails that actually get read and returned. Overall I am so happy to have a place to order all this less than mainstream merchandise.