1) All over our website and in the confirmation we state over and over that there is NO GUARANTEE OF PASSING THIS COURSE If a student takes our course and decides NOT to ride a motorcycle, we consider that a success!!! 2) Students are asked to leave the course only if they present a danger to themselves or others This student was not able to maintain simple balance She was not asked to leave because she was, as asserted, holding up the class She was asked to leave because she could not hold up her small training motorcycle sufficiently to ride without being a danger 3) She already contacted our office directly and spoke with our Admin Supervisor Since this woman is not certain whether or not she really wants to ride (despite acknowledged fears), it was suggested that she take a simple "Extra Ride Time" session with one of our instructors In order to facilitate this, we have already given her a refund of $to cover the cost of the course if she determines she wants to take it This session was recommended by one of her instructors who feels that she needs to determine whether or not she really wants to and is physically able to ride TWST trains more motorcyclists than any other school in California Our reputation is for SAFETY FIRST and not allowing this woman to continue with the class should not be taken "personally." Thank you PS if you need further information or copies of the paperwork or our policy, please contact us again Our policy is also stated clearly at our website: 2wheelsafety.com
1) All over our website and in the confirmation we state over and over that there is NO GUARANTEE OF PASSING THIS COURSE If a student takes our course and decides NOT to ride a motorcycle, we consider that a success!!! 2) Students are asked to leave the course only if they present a danger to themselves or others This student was not able to maintain simple balance She was not asked to leave because she was, as asserted, holding up the class She was asked to leave because she could not hold up her small training motorcycle sufficiently to ride without being a danger 3) She already contacted our office directly and spoke with our Admin Supervisor Since this woman is not certain whether or not she really wants to ride (despite acknowledged fears), it was suggested that she take a simple "Extra Ride Time" session with one of our instructors In order to facilitate this, we have already given her a refund of $to cover the cost of the course if she determines she wants to take it This session was recommended by one of her instructors who feels that she needs to determine whether or not she really wants to and is physically able to ride TWST trains more motorcyclists than any other school in California Our reputation is for SAFETY FIRST and not allowing this woman to continue with the class should not be taken "personally." Thank you PS if you need further information or copies of the paperwork or our policy, please contact us again Our policy is also stated clearly at our website: 2wheelsafety.com