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Wheelbymail

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Wheelbymail Reviews (2)

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

[redacted] Please See Attached Documents [redacted]
Response to complaint ID [redacted] , [redacted] item # [redacted]
At the moment Buyer received full refund and this matter is closed.   Entire frustration caused by Buyer's lack of understanding of the return process: refusing package on delivery...

means billing sellers shipping account for 2-way shipping which is against [redacted] policy, because Sellers covers return shipping only if:
The seller's return policy includes free return shipping, (which is not the case)
The seller offers [redacted] hassle-free returns and the reason for return is the item isn't as described
in the listing (not the case either)
THIS ITEM WAS 100% AS DESCRIBERD. Buyer changed his mind. Buyer to pay shipping.
Refunds
When the item isn't as described:
If you return an item because it's not as described in the listing, arrives damaged, or is missing parts, then your refund is:
Total purchase price                      Original Shipping
(includes item cost other charges.    +     (If paid for by buyer)     =   Total refund
sales tax paid by buyer)
In these situations, the seller can't charge a restocking fee and the seller pays the return shipping charges.
All other returns:
If you return an item for any other reason, including changing your mind about a purchase, the seller can keep any restocking fee specified in the listing Return policy.
In these situations, your original shipping charge usually isn't refunded. Check the listing Return policy for specifics on shipping charges. You may also have to pay the return shipping charges.
For this type of return, your refund is usually the total purchase price, including item
cost, sales tax, and other charges, less:
Original shipping (unless specified otherwise in the listing Return policy)
Restocking fee (if specified in the listing Return policy) Return shipping (if specified in the listing Return policy)
 
[redacted]

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