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Wheel Ding King

1910 Rockville Pike, Rockville, Maryland, United States, 29852

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Reviews Wheel Repair, Tire Dealers Wheel Ding King

Wheel Ding King Reviews (%countItem)

I am SO mad I didn’t take note of all the bad reviews this place has. Save yourself and DON’T LET THESE GUYS TOUCH YOUR CAR!!! Run!! Pay more if you have to!!! Dude Sebastian is a crook!! Why doesn’t Yelp have a 0 stars option???

I found this place online and they were a little cheaper than a few other places I called for having my wheels painted. My husband was skeptical of their process from the start. They’re painting your wheels, but you get your vehicle back within a 5 hour window. How is the paint cured properly??? Against my husband’s better judgement, I decided to give them a try anyway. I paid $600 (by credit card, even though they wrote CASH on the receipt) to have my wheels painted. Dropped my car off at 8:45am on a Saturday, and I picked my car up at 2:45pm the same day, when they called & said it was ready.

Five days after having my wheels painted, they looked atrocious!! The paint is chipped, cracked, bumpy & peeing. I’ve learned that do not cure the paint like you’re supposed to after painting wheels. We contacted Sebastian (the owner)...and at first, before I got real close to my rims and realized just how bad they really were, we were prepared to accept a $300 refund. Not only was he super rude, and a total liar...he offered me a $200 refund and to fix the wheels. He also hung up on my husband, and told him not to call back. Umm...why would I let them touch my vehicle again?? I’ve already accepted the fact that I now have to go pay a different place close to $1,000 to start from scratch and do this properly. Most of the other places I’ve contacted keep your vehicle for at least 3 days to let the paint cure. Not these guys! Here you go, have your car back after 5 hours when we just painted your wheels!

The owner Sebastian also claimed (now that we want our money back), that 3 of my wheels had damage and they had to fix them! Umm...what? That was the first we heard of that. Not only did my wheels not have any damage (they’re new) There was no mention of any damage when I dropped my vehicle off, and no mention of them fixing any damage when I picked my vehicle up. There’s also no mention of any damage being fixed by them on my receipt!!

So in the end, we’re taking this guy to small claims court. The lesson here is...PAY ATTENTION TO NEGATIVE REVIEWS! They have so many!! Tons of businesses get their friends to leave good reviews so they can get more business!!! If you’re reading this and you’re contemplating going to this place to have work done...please go read the other negative reviews!! They’re not lying!!

Do not let these guys touch your car if you’re looking for quality work & if you value your dollar!! They’re complete scammers and they don’t know a thing about quality work!

Wheel Ding King Response • Dec 12, 2019

Date: Thu, Dec 12, 2019 at 3:10 PMSubject: Claim ***To: *** <***@myRevdex.com.org>Afternoon spoke to you on the phone.So we can clarify.When they left car an wheels where perfect. 10 days later they cracked.We work on *** and *** everything.I don’t know if they used chemicals to clean and there was a reaction.So they called me an demanding full refund with out showing me the wheels .I offered full refund . If they brought wheels in and we concluded it was my fault. Here are conversations

Customer Response • Dec 12, 2019

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: ***

I am rejecting this response because:
They are lying. Still to this day, we have not washed or cleaned my rims. They also lied and said they performed more work on my rims than what they did. They offered to re-do the rims and to put scratches they claimed to fix back on my rims. I would never let this business touch my vehicle again. I want a full refund. I have filed in small claims court.

Regards

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Address: 1910 Rockville Pike, Rockville, Maryland, United States, 29852

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