Wheeler Auto Parts

The company has come back in contact with us. After they received the complaint from the Revdex.com they called us and said as soon...

as we send the part back they would refund the amount paid. Thank you very much for helping us with this situation.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

Review: I am the owner of [redacted] and we ordered a part from Wheeler Auto Parts. When we placed the order they neglected to mention that there was going to be no returns on the part. As soon as we received the part we knew it was incorrect and put it back in the shipping package. We called to try and return the part and they said there was no returns. They also said they would not take it back because it was an electrical part but that is also not true. It is a plastic light piece with no wires coming from the part. Their reasoning for not taking the part back was because on the invoice they have printed "sold as is" and because of that they refuse to take the part back and refund our money.Desired Settlement: I would like ship the part back to them and get a refund.

Consumer

Response:

The company has come back in contact with us. After they received the complaint from the Revdex.com they called us and said as soon as we send the part back they would refund the amount paid. Thank you very much for helping us with this situation.

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].

Regards,