Wheeler Saxon, LLC

Hello, I apologize that you've had a poor experience with our company and I want to assure you that disciplinary actions will take place due to how your situation was handledI see that you were refunded the $for the item in your orderI have also refunded the remaining $for your shipping costsUnfortunately with the shipping method chosen at checkout, we are not given a tracking number that we can view online so it's impossible for us to know exactly what happened to your packageI hope that this refund resolves this issue for youPlease let me know if there's anything that I can further do for you Thank you,Jessica

[redacted] , I apologize for the poor experience that you've had while placing your order with us and I want to assure you that we have forwarded this issue to our website engineers to resolve as soon as possibleIn the meantime, I have refunded you the $as an attempt to resolve this dispute for youPlease let us know if there is anything that we can further do for youThank you,Jessica

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI was refunded the full $for the product that I did not purchase It is unfortunate that it took a Revdex.com complaint to resolve this issueBut I am hugely grateful for the help and assistance as well as the resolution Sincerely, [redacted]

***, I apologize that your order was shipped out later than anticipatedWe experienced a rare issue in our shipping software, but it has currently been resolvedI see that we were able to ship out your order and it is marked as delivered on April 27thPlease let me know if you still have not received your order and I will be more than happy in assisting you with a refundThank you so much for your patience! Thank you, [redacted]

Thank you for the refund, I am glad we could get this situation taken care of in expeditious manner.Sincerely [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me *Thank you for your prompt, courteous, and justly response to this matterI had never tried this website before and decided to give it a shot...I am truly happy with the result! It is much appreciated! Sincerely, [redacted]

Dear Customer, I apologize that you have not received your order yet, that is definitely unacceptableWe pride ourselves in timely delivery and outstanding customer supportI have found your order for Second Eye lift and have refunded you fully (including shipping)If you have any further questions or concerns, you can email me personally at [redacted] @unkubed.com and I will be more than happy to assist you furtherThank you for your patienceThank you, Customer Support

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I've checked my credit card online statement and found that the company did follow through and processed a refund I have not received the order yet, but if and when I receive anything, I will take it to the post office after Christmas If the post office tries to charge me mailing costs, I will not pay them and the company will have to send me a prepaid mailing label Thank you for your fast response to this complaint Sincerely, [redacted]

***, I am so sorry for the frustration that you have experienced with your orderWe, in no way, were trying to be deceitful or misleading and I apologize if it came across that wayI have refunded you fully for your order and we request that you reject the package when you receive itThis
refund of $will be processed back on the form of payment used at the time of checkout within the next 3-business daysIf you have any further concerns, you can contact me personally at ***@unkubed.com and I will be happy to assist you further. Thank you,Jessica

***, I apologize for the issues that you've encountered with your orderI do see that you were able to be in contact with our customer support team and they have refunded you fully for your order If you still do not see that refund reflected on your bank statement, please let me
know and I can look into that for youIf you have any further questions or concerns, please do not hesitate to ask.Thank you,***

***, I apologize if the promotion sounded misleadingIn that promotion, it states that it would add $to your cart and I have attached a copy of this advertisement for you to reviewThat being said, I see that you have rejected the package and you have been refunded fullyThis refund
of $will be processed to your MasterCard within the next 3-business daysAgain, I want to apologize if the wording on the website was confusing and that we weren't able to change your order in time before it was shippedI hope that we were able to resolve everything by refunding you fully but if there's anything that we can further do for you, please let me know. Thank you,Jessica

[redacted], I apologize that your order was shipped out later than anticipated. We experienced a rare issue in our shipping software, but it has currently been resolved. I see that we were able to ship out your order and it is marked as delivered on April 27th. Please let me know if you still have...

not received your order and I will be more than happy in assisting you with a refund. Thank you so much for your patience! Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
  I've checked my credit card online statement and found that the company did follow through and processed a refund.  I have not received the order yet, but if and when I receive anything, I will take it to the post office after Christmas.  If the post office tries to charge me mailing costs, I will not pay them and the company will have to send me a prepaid mailing label.  Thank you for your fast response to this complaint.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I was refunded the full $12.95 for the product that I did not purchase.  It is unfortunate that it took a Revdex.com complaint to resolve this issue. But I am hugely grateful for the help and assistance as well as the resolution.
Sincerely,
[redacted]

[redacted], We are sorry that this product did not work out for you and that you have not been able to contact us. I have tested our email address and phone number and was connected successfully but I have escalated this issue to our IT department to be resolved as soon as possible. In the meantime,...

I would be happy to make sure that you are taken care of. In order to have your account refunded, please follow these simple step by step instructions:A) Send back all of your empty bottles and any other bottles you may have purchased that have not been opened. The Money Back Guarantee is good for 1 used bottle + all other bottles in resalable condition, minus shipping and handling charges.B) For your protection we recommend using delivery confirmation. All returns should be sent to:Returns Department** [redacted]Lindon UT 84042C) Please include a copy of the packing slip or order number. This will be your RMA number: [redacted] Upon delivery of your package, please allow 7-10 days for your refund to post in your original form of payment. I have also sent this information to you via your email address used at checkout. If you have any further issues, you can contact be personally at [redacted] and I will resolve all issues for you. If you have any further questions or concerns, please do not hesitate to ask.  Thank you, Jessica

Thank you for the refund, I am glad we could get this situation taken care of in expeditious manner.Sincerely [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

[redacted], I apologize for the poor experience that you've had while placing your order with us and I want to assure you that we have forwarded this issue to our website engineers to resolve as soon as possible. In the meantime, I have refunded you the $12.95 as an attempt to resolve this dispute...

for you. Please let us know if there is anything that we can further do for you. Thank you,Jessica

[redacted], I apologize that you've had problems contacting our customer support team. I see that they were able to send you all of the return instructions so you can receive a refund. I have refunded you fully for your order even though we have not received your return yet. I hope that this makes you...

assured that you are taken care of. If you have any further questions or concerns, please do not hesitate to ask.Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hello,  I apologize that you've had a poor experience with our company and I want to assure you that disciplinary actions will take place due to how your situation was handled. I see that you were refunded the $44.99 for the item in your order. I have also refunded the remaining $19.95 for...

your shipping costs. Unfortunately with the shipping method chosen at checkout, we are not given a tracking number that we can view online so it's impossible for us to know exactly what happened to your package. I hope that this refund resolves this issue for you. Please let me know if there's anything that I can further do for you.  Thank you,Jessica