Sign in

Wheeler's Collision & Paint Inc

Sharing is caring! Have something to share about Wheeler's Collision & Paint Inc? Use RevDex to write a review
Reviews Wheeler's Collision & Paint Inc

Wheeler's Collision & Paint Inc Reviews (4)

Wheeler’s Collision & Paint Inc
Talley Way
Kelso WA
360-577-
ID: ***
This RV came in with front damage and damage down the whole right sideAn RV with this much damage takes at least weeks to fixDue to the year make and model there were no new parts available and
we had to order used parts from the east coastThe parts took four weeks to locate and receive from the vendors due to flooding and rain on the coast
In addition to the extended wait on the shipment of the used parts, there were also parts that we had to have fabricated because they were discontinuedIn reference to the custome s complaint on august 25th, when her father drove hrs round trip to pick up the RV, the scenario is as follows;
We were on track to deliver the RV to Mr*** but had to install one more part that was scheduled to be delivered that afternoonHowever, when the part arrived it was incorrect and had to be sent backUnfortunately, there was nothing we could do to remedy the mistake that day and Mr*** had to leave the RV here until we could have the part made
Three days later we called Mr*** to confirm that the RV had been finished and was ready for pickupWhen he arrived we went over the work we had done and he was satisfied with the finished product
Wheeler’s takes all customer complaints seriously and we stand behind all of the work completed in our shopAfter discussing this issue further with the customer we believe that the customer is pleased with the work and the complaint has been ratified
Thank you,
Joe W***
Vice President

Wheeler’s Collision & Paint Inc
Talley Way
Kelso WA
360-577-
ID: ***
This RV came in with front damage and damage down the whole right sideAn RV with this much damage takes at least weeks to fixDue to the year make and model there were no new parts available and
we had to order used parts from the east coastThe parts took four weeks to locate and receive from the vendors due to flooding and rain on the coast
In addition to the extended wait on the shipment of the used parts, there were also parts that we had to have fabricated because they were discontinuedIn reference to the custome s complaint on august 25th, when her father drove hrs round trip to pick up the RV, the scenario is as follows;
We were on track to deliver the RV to Mr*** but had to install one more part that was scheduled to be delivered that afternoonHowever, when the part arrived it was incorrect and had to be sent backUnfortunately, there was nothing we could do to remedy the mistake that day and Mr*** had to leave the RV here until we could have the part made
Three days later we called Mr*** to confirm that the RV had been finished and was ready for pickupWhen he arrived we went over the work we had done and he was satisfied with the finished product
Wheeler’s takes all customer complaints seriously and we stand behind all of the work completed in our shopAfter discussing this issue further with the customer we believe that the customer is pleased with the work and the complaint has been ratified
Thank you,
Joe W***
Vice President

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, ***l ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, ***l ***

Check fields!

Write a review of Wheeler's Collision & Paint Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Wheeler's Collision & Paint Inc Rating

Overall satisfaction rating

Address: 2406 Talley Way, Kelso, Washington, United States, 98626-5515


Add contact information for Wheeler's Collision & Paint Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated