Whirley & Associates, LLC

This is a billing and contract issue, a customer service issue and a service issue I have a contract with this CPA group that I have prepaid and they refuse to provide service or refund me my money In the past months I've had repeated issues with payroll and bookkeeping I've asked for guidance on how to resolve these and have not gotten clear feedback on better ways for us to work together This has been ongoing for some time As I have prepaid for my tax preparation I intended to change CPAs after this tax season However, on February 17th I began checking my bookkeeping and found multiple errors in my books I did this per the guidance of the bookeeper who asked me to tabulate changes that were needed and send to her I sent in total around 7-emails - each sectioned off different aspects of my books to keep this easy and clear cut However, I was deeply discouraged by the numerous and sometimes very simple errors made in my bookkeeping Many of the mistakes were