[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
From: *** ***]
Sent: Friday, September 12, 3:PM
To: drteam
Subject: #*** *** ***
I received the complaint letter today concerning ID ***, *** ***. Not being present when *** ***
purchased his vehicle, I gathered what information I could from those who were part of the transaction, and immediately called the customer
This incident was unfortunate, and unnecessaryI expressed my sincere apologies to *** ***, and he is scheduled to pick up his vehicle today after passing our certification process, receiving a detail, and topping off his tank with gas. His paperwork has already been prepared minus the unwanted $Theft Protection policy
*** ***
General Manager
HUB Hyundai West
***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
From: *** ***]
Sent: Friday, September 12, 3:PM
To: drteam
Subject: #*** *** ***
I received the complaint letter today concerning ID ***, *** ***. Not being present when *** ***
purchased his vehicle, I gathered what information I could from those who were part of the transaction, and immediately called the customer
This incident was unfortunate, and unnecessaryI expressed my sincere apologies to *** ***, and he is scheduled to pick up his vehicle today after passing our certification process, receiving a detail, and topping off his tank with gas. His paperwork has already been prepared minus the unwanted $Theft Protection policy
*** ***
General Manager
HUB Hyundai West
***