White Knight Pest Control

Horrible customer service & horrible pest control. I left a former pest control company that I was happy with when a high-pressure salesman came to my door. BIG MISTAKE! They lock you into a contract that you can't get out of unless you pay for the REMAINING SERVICES...they get you with the "fine print". Additionally, I had no problems with spiders in my condo until they took over the pest control. Unfortunately, while using their services, I became unemployed about halfway through my contract. I contacted them to find out how many services I had left to fulfill my contract. In writing, I told them I wanted to fulfill my last two services & then cancel my account. I fulfilled my end of that agreement, but they scheduled another service call, anyway. I received notice one day before they were scheduled to come out, & I called immediately to let them know I did not want their service & my account should have already been closed. They informed me that I would be charged a fee of $99 for not cancelling the service call with thirty days' notice. I reminded them that I had requested, in writing, to close my account several months ago. They were even able to confirm that communication. However, they claim that correspondence wasn't sufficient. They said I was supposed to call after my last service to request cancellation & I should know that because it was in the agreement that I signed (on a salesman's iPad) & was in my welcome call from OVER A YEAR AGO! This company makes money off of charging bogus fees from their ridiculous rules. They could absolutely wave the fees but don't because I'm sure it is a primary source of revenue for them. It's disadvantageous that White Knight has resorted to these types of nefarious business practices. Clearly, they don't value their customers as they use inferior products & price gouge with insane fees. STAY AWAY FROM THIS COMPANY! There are much better options that offer better quality service & don't require inequitable contracts!