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White Knight Supply

341 NW 2nd St # 182, Lawton, Oklahoma, United States, 73507

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Sent 4 emails about concerns over whether or not they recieved my payment and I have not gotten a single reply and there is no number to call.

White Knight Supply Response • Feb 06, 2020

This customer placed an order on 2/5/2020, and emailed us 5 times within the next 16 hours. We responded each time explaining that the order would ship today 2/6/2020, which it has. Shipping time frames are clearly laid out on our website, as well as customer service response times. This customer clearly has ZERO patience. We have advised this customer that no further orders will be accepted from him, as our business is clearly not a match for his needs.

Customer Response • Feb 07, 2020

Complaint: ***

I am rejecting this response because: The vendor is lieing about having responded to my emails. The vendor only sent me a response email AFTER I had made a Revdex.com complaint. I even checked my spam folders, not a single reply from them. The point is that there is a CLEAR disregard to swift customer communication, and only when faced with negative consequences did the company finally make an effort to reply.

Sincerely

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Address: 341 NW 2nd St # 182, Lawton, Oklahoma, United States, 73507

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