Before learning of this complaint being filed, we were in contact with *** *** We apologize for the invoices crossing in the mail and corrected that on our endWe as a company utilize GPS units on every vehicle and after investigating further regarding the complaint that the property
was "ghosted" the GPS showed our tech at the wrong address by mistake. Our Service Supervisor then spoke to *** *** to apologize and sent a technician out again to make sure that the service was providedI know *** *** was upset and we apologized for any aggravations this may have caused
Before learning of this complaint being filed, we were in contact with *** *** We apologize for the invoices crossing in the mail and corrected that on our endWe as a company utilize GPS units on every vehicle and after investigating further regarding the complaint that the property
was "ghosted" the GPS showed our tech at the wrong address by mistake. Our Service Supervisor then spoke to *** *** to apologize and sent a technician out again to make sure that the service was providedI know *** *** was upset and we apologized for any aggravations this may have caused