White Pearl Holding Corp.

To Whom It May Concern,    After reviewing [redacted] complaint, customer support has gone and refunded her in the amount of $184.81 as requested. It will take 5-7 business days for [redacted] to see this credit to her bank account. Please note we sent [redacted] full size bottles when...

she initially placed the order on 1/**/2016. We then allow you to try it for the 14 day trial period to see if you like it, for just the cost of shipping and handling. If you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscription. The reason we send you a full 30 day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Also, her account with us is completely deactivated; therefore she will not receive further charges or shipments from us. We hope she is satisfied with the credit and want to apologize for any inconvenience this may have caused.   Sincerely,   Customer Support