White Pearl Limousines

Revdex.com:At this time, I have not been contacted by Stay Connected regarding complaint ID [redacted] .I have also provided an attachment of the updated complaint, reflecting a call I made to [redacted] 's customer service department.Sincerely, [redacted] M [redacted]

First it is important to note that we tried accommodating this customer numerous times regarding his deviceWhen this customer came into the store for a new device he was only eligible for an early edge programWhen the *** *** and sales associate explained the program in detail to ***
he agreed to all the termsAbout a month later he broke his phone so he filed an insurance claimAfter he received his new device he used it for over a month and then came back into the store to try to return/exchange this device because he felt like it was too bigOur sales man explained to him he cannot change his device due to the edge programThis means he can’t switch his phone unless he had this phone for monthsNote that since we are an authorized dealer we can’t give him a new device until months is over because then we will lose money on this phoneI hope our response was helpful feel free to reach out to me for any questions

Revdex.com:At this time, I have not been contacted by Stay Connected regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Stay Connected regarding complaint ID [redacted].I have also provided an attachment of the updated complaint, reflecting a call I made to [redacted]'s customer service department.Sincerely,[redacted]