White Roofing

Our apologies for failing to honor this person's requests I have confirmed that this individual is on our Do Not Call listThere was a typographical error in his phone number, which has now been correctedThe updated/corrected list has been sent to all sales counselors and their managersPrior to this complaint, I ( [redacted] ***, Managing Partner) had not been contacted by this person directlyI would like to encourage this person to please feel free to contact me directly at [redacted] should there be any other issues or concernsI am also providing all relevant parties with the specific text of the initial complaint so that everybody is fully aware that this person wishes absolutely no additional contact at all Thank you for bringing this issue to my attention [redacted] ***, CCE, Managing Partner

I choose white roofing because they been in business years and do not sub contract out lies they sub out the gutters to gutters and probably the roof When they removed the roof there was no dumper or trailer to collect the old roof just dump it in the yard.I had nails on main roof ,nails on shed ,nails on lean two and on the porch that were in the wrong place.shinges on top of the flashing on the porch.First inspection failed old flashing re used on chimney and on patio sidesWas to have inch flashing on shed and lean two ,it was only inch flashing and when fixed it was put on top of the shingles on the down hill side bad workmanshipscrews put on feet of gutter bad workmanship.2nd inspection found a valley between house and patio ,when sun came out it sankI took a gallon bucket of water on roof inspector pour it and it form a lakebad workmanshipthey threw old flashing away and roof over the seam that would have not lasted a year did not fix the flashing on patio and lean two.3rd inspection they trick the inspector into passing roof the patio and lean two are still not fixed City of [redacted] hire temporary inspectors with hours training the rd inspection got a tempory inspector that was not aware of the problems now I am stuck with bad workmanship on my roof This is bad workmanship This company bad practice , communication and exhausted workers is no way to run a business

While roofing the shed the homeowner stopped our work and said he wanted it installed exactly as it was previously, not the way we were doing the workWe explained to him that it was not previously done correctly He insisted that we do it his way Which we did and it failed inspection We then redid it per industry standards and building code requirements As far as the reused flashing concern, I am not sure what he is referring to as we purchased and installed X Prevent flashing and 4” X 5” for the shed The gutters were slopped correctly, but one 12’ section was not to his liking We sent a crew back out to redo that area While they were adjusting the slope, he told them to get off his property and that he was calling the police to throw them offThey completed the work and left as requested We then sent a field supervisor out to inspect the work, talk with the homeowner about his concerns and handle any issues he might haveThe homeowner threw the inspection notice at him and slammed the door in his face, unwilling to converse with him This homeowner was complicated to deal with throughout the process but the roof was installed per industry standards, manufacture specifications, and all building code requirementsThe city building inspectors have inspected the roof and finalized the permit