The dancewear that we purchased was defective The fabrics used were not appropriately prepared and the dyes bled into other areas of the garment We have purchased several items from Kandi Kouture They are known for sizing issues, citing the items being "handmade" as the reason for thisUnfortunately, we had those issuesThe leotards we purchased were too large for my daughter despite trying to follow the size chart They have a very short return policy, and any item you purchase on sale is not returnable So, we held onto our item for a few months so my daughter could grow into it She recently wore one leotard, and I then handwashed and line dried it This is the standard for cleaning dancewear, and we are very careful to follow this with our leotards This particular Kandi Kouture leotard bled purple dye all over the nude colored mesh on the leotard It looks awful, and I cannot get the dye to come out I contacted Kandi Kouture and they said they will do nothing bec
Ordered on Black Friday, company neglected to ship in time for Christmas delivery despite "guaranteeing" Christmas delivery I ordered two leotards on 11/24/On 11/17/I emailed the company to inquire about shipping since it has been three weeks with no follow up to my orderThey responded that they would ship it ASAP, and they said they "guarantee Christmas delivery." Well, Christmas came and went without my orderOn 12/26/2017, my package was delivered, but only one of the two items were sentI sent another email asking how they planned to resolve them failing to meet their own guarantee, and to express my frustration with only receiving half my orderI received a phone call later that day from Tammy, telling me she would talk to her supervisor to see what they could do and that she'd call me back either later that day or the following morningThe next thing I know, I was issued a refund for the missing item, but received no follow up as promised and nothing to addre
I placed an order with Kandi Kouture Dancewear but they never shipped my order They charged my credit card for the full order & I received this email from Kandi Kouture Dancewear:We apologize about your order [redacted] it's been so long but with a manufacturer error no longer have your items to fulfill your orderYour spent $You will be receiving a gift card in the amount of $in return to shop on our new and improved websitePlease know with the new website we are running under a new manufacturer that will make our customers much happier We apologize and hope you have a fabulous holiday weekendThank you! I have emailed them twice letting them know I am not accepting a credit in place of a full refund but I haven't received a response or a full refund for this purchase that was never fulfilled I have never received any of the items but they charged me $ I would like a full refund processed ASAP for the total amount they charged meThanks! Product_Or_Service
My daughter just loves her Kandi Kouture!!! Their product is great quality with a great fitShipping/Arrival times have been spot onWe will definitely continue to order
The dancewear that we purchased was defective The fabrics used were not appropriately prepared and the dyes bled into other areas of the garment We have purchased several items from Kandi Kouture They are known for sizing issues, citing the items being "handmade" as the reason for thisUnfortunately, we had those issuesThe leotards we purchased were too large for my daughter despite trying to follow the size chart They have a very short return policy, and any item you purchase on sale is not returnable So, we held onto our item for a few months so my daughter could grow into it She recently wore one leotard, and I then handwashed and line dried it This is the standard for cleaning dancewear, and we are very careful to follow this with our leotards This particular Kandi Kouture leotard bled purple dye all over the nude colored mesh on the leotard It looks awful, and I cannot get the dye to come out I contacted Kandi Kouture and they said they will do nothing bec
Sari is amazing owner! We love all of her products they are extremely high quality! Great company never disappoints!
Kandi Kouture has great dancewear and customer service! I could not be happier with my experiences with the company
Ordered on Black Friday, company neglected to ship in time for Christmas delivery despite "guaranteeing" Christmas delivery I ordered two leotards on 11/24/On 11/17/I emailed the company to inquire about shipping since it has been three weeks with no follow up to my orderThey responded that they would ship it ASAP, and they said they "guarantee Christmas delivery." Well, Christmas came and went without my orderOn 12/26/2017, my package was delivered, but only one of the two items were sentI sent another email asking how they planned to resolve them failing to meet their own guarantee, and to express my frustration with only receiving half my orderI received a phone call later that day from Tammy, telling me she would talk to her supervisor to see what they could do and that she'd call me back either later that day or the following morningThe next thing I know, I was issued a refund for the missing item, but received no follow up as promised and nothing to addre
We love Kandi kouture! Wonderful quality dancewear and fast shipping. We have never been disappointed and have owned tons! Love the owner, sari too!
I placed an order with Kandi Kouture Dancewear but they never shipped my order They charged my credit card for the full order & I received this email from Kandi Kouture Dancewear:We apologize about your order [redacted] it's been so long but with a manufacturer error no longer have your items to fulfill your orderYour spent $You will be receiving a gift card in the amount of $in return to shop on our new and improved websitePlease know with the new website we are running under a new manufacturer that will make our customers much happier We apologize and hope you have a fabulous holiday weekendThank you! I have emailed them twice letting them know I am not accepting a credit in place of a full refund but I haven't received a response or a full refund for this purchase that was never fulfilled I have never received any of the items but they charged me $ I would like a full refund processed ASAP for the total amount they charged meThanks! Product_Or_Service
Fantastic quality DancewearMy daughter won't wear anything else!! Cute designs and comfortable to wear!!!
My daughter just loves her Kandi Kouture!!! Their product is great quality with a great fitShipping/Arrival times have been spot onWe will definitely continue to order