White's Roofing

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

September Dear Sir/Madam:White's Roofing first became aware that [redacted] had concerns about his roof on or about 09/04/when we received notice that [redacted] had stopped payment on the check he'd given us on 08/25/He later admitted that he had not made any attempt to contact us about his concernsWe immediately called [redacted] and arranged a meeting with him.Upon arriving at [redacted] ***'s home, we discovered that a roofing salesman from another company had inspected our work and alarmed [redacted] ***That salesman also covered a portion of the roof with a tarp, even though it was not leakingWhile doing so, he nailed through a large portion of the newly installed shingles, damaging them beyond repairThe shingles installed were [redacted] brand, and during that initial meeting, all parties agreed to have the [redacted] ’s Representative inspect the jobAll parties also agreed to respect and live by the recommendations of the [redacted] Representative as to the quality of the installation and needed repairs, if anyA subsequent meeting was arranged at a time the [redacted] Representative could be presentWe have attached to this response a copy of the [redacted] Representative’s reportIt states that the instillation of the shingles was within ***'s guidelinesLastly, in his complaint to the Revdex.com, [redacted] stated that White's Roofing is “Fraud-Flagged by [redacted] ”Of course, that statement concerned us greatly as we deal with [redacted] Insurance on a daily basisWe called [redacted] , and they stated they had never heard of such a thing, so we assume it was just something the other roofing salesman made up (just as he had with other things he told [redacted] about his roof being improperly installed)Please feel free to contact us if you have further questionsBest Regards, Charles K [redacted] Manager