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Whitelaw's Auto Body Repair

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Reviews Whitelaw's Auto Body Repair

Whitelaw's Auto Body Repair Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The information that this business is reporting is incorrect and he is assuming things It is his opinion and not fact For example, my son and I did not put screws in the lower engine cover and the grill I had a mechanic tack it up for me so it was not dragging the ground Also he did not fix the wheel well that he charged me for I did not notice this until I was fixing the under guards He did not give me a written estimate but he was supposed to fix the bumper and the grill, which is part of the bumper, the under guards and the wheel well The only things I was wavering on was the wheel well and the hood I decided on the wheel well and told him not to do the hood I don't know why he could not see the damaged grill and under guards I thought when he gave me the estimate that he knew what he was doing I have since fixed my car and it is fine except the wheel well that I believe he charged me for but did not repair I originally said that I wanted him to install the parts that I bought at no extra charge but I have installed them myself I would however like a refund on the wheel well and labor that he said he replaced Regards, [redacted] ***

Well, *** *** is percent correct I did not fix his broken plastic inner fender liner, I REPLACED IT JUST LIKE I DID HIS FRONT BUMPER. *** *** paid for his parts as a down payment on the job. Once the parts arrived and *** dropped off his car I removed his original bumper cover and the broken inner fender liner. I replaced them with the new painted bumper and the new fender inner liner as we had discussed for the jobWhat he has done to the car since it has left my shop I have no idea.Please ask *** *** how did he expect for me to do the job for $when he had received two other estimates for $1,and 1,it just doesn't add up when the other parts were $351?*** ***Whitelaw auto bodyw Lisbon aveMilwaukee WI, 53210414-491-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The information that this business is reporting is incorrect and he is assuming things It is his opinion and not fact For example, my son and I did not put screws in the lower engine cover and the grill I had a mechanic tack it up for me so it was not dragging the ground Also he did not fix the wheel well that he charged me for I did not notice this until I was fixing the under guards He did not give me a written estimate but he was supposed to fix the bumper and the grill, which is part of the bumper, the under guards and the wheel well The only things I was wavering on was the wheel well and the hood I decided on the wheel well and told him not to do the hood I don't know why he could not see the damaged grill and under guards I thought when he gave me the estimate that he knew what he was doing I have since fixed my car and it is fine except the wheel well that I believe he charged me for but did not repair I originally said that I wanted him to install the parts that I bought at no extra charge but I have installed them myself I would however like a refund on the wheel well and labor that he said he replaced
Regards,
*** ***

Speaking with *** ***, he told me his son had had an accident in his Lexus ES 350, and was giving two other estimates to fix his car of 1,an 1,300. He said he didn't want to pay that much and to just fix the the bumper, not the hood or the grill. I ordered the
bumper, painted the bumper, so that the day *** *** would drop his car off he would of he be able to pick it up the same day. *** *** son and him had previously put screws in the lower engine cover and the grill so him and his son knew that those items where broken, which by looking at it I couldn't see. I myself looked at the car but did not remove the bumper until that day the car was dropped offSo the cost of the bumper and paint and reinstall the front bumper was 765$. I had no idea the the grill or the engine cover on the bottom of the car was damagedThis is why my price was $765. Once I found out I said I could order the parts which would not be delivered to me till the next week for $351. So the total cost was still below the other two estimates they received, his wife told me not to order the parts.*** ***Whitelaw auto bodyw Lisbon aveMilwaukee WI, 53210414-491-

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