Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.My appointment was for a 1 time massage scheduled November 5, 2014. I cancelled the appointment in advance. I have never had any form of membership to that company before. I don't understand why I would have a 6 month freeze on anything, when I have never even been inside their building, let alone a member of. I never received ANY services, so to say I had used some, but not all hours, is not true. I just wanted to cancel and get my $70 back. I would have NEVER considered this place if I knew it would have been this big of a hassle. Highly disappointed, and would never consider going back at a later day. Regards,[redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.My appointment was for a 1 time massage scheduled November 5, 2014. I cancelled the appointment in advance. I have never had any form of membership to that company before. I don't understand why I would have a 6 month freeze on anything, when I have never even been inside their building, let alone a member of. I never received ANY services, so to say I had used some, but not all hours, is not true. I just wanted to cancel and get my $70 back. I would have NEVER considered this place if I knew it would have been this big of a hassle. Highly disappointed, and would never consider going back at a later day. Regards,[redacted]