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Whitis Group Ltd.

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Reviews Whitis Group Ltd.

Whitis Group Ltd. Reviews (3)

To Whom it may concern: I have talked with our General Sales Manager who informed me that he was made aware of the customer's grievance and scheduled time to talk with Mr [redacted] During the selection and negotiations process, Mr [redacted] was shown a copy of the Monroney sticker of the vehicle he selectedHe was then asked to sign the Monroney sticker if it met the requirements of the vehicle he wished to purchase before we expensed resources to secure the vehicle for him to purchase For the distress, our GSM extended free window tint to Mr [redacted] to which he said that would make him satisfied Thank you for your time and consideration in clearing up this matter Respectfully, Automax Ford

Complaint: ***
I am rejecting this response because:
We did receive free window tentHowever, I did not say it made me satisfied, but they did not want to help us in any further wayThe price of window tent verse the 1,dollar difference in the vehicle package we thought we had is not even comparableAnd I was having a conversation with the sales agent for days after telling him I was not satisfied with my purchaseWe did not sign that paper, and even if we did we were shown one thing and given anotherEven if we had signed the paper it was done in a sneaky mannerThe car that was sold that am that we were suppose to have had the whole package we were promised! Even if the dealership could own up to all the events that occurred that day I would be happyTheir business practices were completely unethicalThe dealership tried to trick us into thinking this was the car we were shown
Regards,
*** ***

To Whom it may concern:
I have talked with our General Sales Manager who informed me that he was made aware of the customer's grievance and scheduled time to talk with Mr. [redacted]. During the selection and negotiations process, Mr. [redacted] was shown a copy of the Monroney sticker...

of the vehicle he selected. He was then asked to sign the Monroney sticker if it met the requirements of the vehicle he wished to purchase before we expensed resources to secure the vehicle for him to purchase.
For the distress, our GSM extended free window tint to Mr. [redacted] to which he said that would make him satisfied.
Thank you for your time and consideration in clearing up this matter.
Respectfully,
Automax Ford

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