Respected Revdex.com of Northwest FloridaI have to inform you that computer glitch is the problems were we do not have any control overwe checked every thing from our side looks no mistake from computerwe have so many OTA reservation never seen like thiscustomer has enough time to see and book and see date , rate and cancellation warning on our website we all sorry for customer but we can not do anything in this case Thanks again[redacted]GMQuality Inn & Suites
Customer called to move the date from Saturday to Sundaywe have 24 hrs. cancellation policy and customer knows when they book on linecustomer called [redacted] hotel customer relation could not cancel reservation as soft were design as 24 hrs. policycustomer relation called and talk to ManagerManager...
could not cancel as 24 hrs. cancellation policywe all apologize but customer did make reservation for Saturday on lineI would rather call website not hotelwe have 10000 reservation from OTA we never have problem of software doing any mistakewe will not be able to refund customer Thanks[redacted]General ManagerQuality Inn & Suitessaint Augustine beachflorida-32080
Respected Revdex.com of Northwest FloridaI have to inform you that computer glitch is the problems were we do not have any control overwe checked every thing from our side looks no mistake from computerwe have so many OTA reservation never seen like thiscustomer has enough time to see and book and see date , rate and cancellation warning on our website we all sorry for customer but we can not do anything in this case Thanks again[redacted]GMQuality Inn & Suites
Customer called to move the date from Saturday to Sundaywe have 24 hrs. cancellation policy and customer knows when they book on linecustomer called [redacted] hotel customer relation could not cancel reservation as soft were design as 24 hrs. policycustomer relation called and talk to ManagerManager...
could not cancel as 24 hrs. cancellation policywe all apologize but customer did make reservation for Saturday on lineI would rather call website not hotelwe have 10000 reservation from OTA we never have problem of software doing any mistakewe will not be able to refund customer Thanks[redacted]General ManagerQuality Inn & Suitessaint Augustine beachflorida-32080