As stated on the receipt, it is a fix or replace warranty. She's been offered to come in and pick out a dryer, which she declined. We also offered to send her one, which she accepted. We picked out a smaller one that will fit in her house and have it ready to delivered. Delivery requires us to...
contact her by phone so we can set a time and make sure she's home so we don't drive all the way over there for nothing. She won't answer her phone. We're still willing to deliver the dryer but she'll have to be available by phone.
The dryer is ready to be delivered and we called several times and have not received a response. Please contact us to set a date and time for delivery.
Complaint: [redacted]
I am rejecting this response because: They are being dishonest. No one has contacted me about delivering the dryer. If they attempted and missed me they have never left a voicemail. My number is [redacted].
Sincerely,
[redacted]
As stated on the receipt, it is a fix or replace warranty. She's been offered to come in and pick out a dryer, which she declined. We also offered to send her one, which she accepted. We picked out a smaller one that will fit in her house and have it ready to delivered. Delivery requires us to...
contact her by phone so we can set a time and make sure she's home so we don't drive all the way over there for nothing. She won't answer her phone. We're still willing to deliver the dryer but she'll have to be available by phone.
The dryer is ready to be delivered and we called several times and have not received a response. Please contact us to set a date and time for delivery.
Complaint: [redacted]
I am rejecting this response because: They are being dishonest. No one has contacted me about delivering the dryer. If they attempted and missed me they have never left a voicemail. My number is [redacted].
Sincerely,
[redacted]