To Whom It May Concern, Please reference Case Number [redacted] , [redacted] and Whitten Brothers, Inc.Whitten Brothers reached out to Chrysler to cover the repair multiple timesChrysler declined assistance.In continued talks with Mr*** about how he felt the situation was handled, Whitten Brothers has since agreed to replace the transmission for Mr*** at no costThe part has been ordered, and we are awaiting its arrival from ChryslerThis issue was resolved between Whitten Brothers and Mr*** before we received this letterThank you! Ryan T [redacted]
I spoke with *** from the company and he stated that they do guarantee their work and the consumer is more than welcomed to bring the car back into the shop for them to look at what is going on
To Whom It May Concern, Please reference Case Number [redacted] , [redacted] and Whitten Brothers, Inc.Whitten Brothers reached out to Chrysler to cover the repair multiple timesChrysler declined assistance.In continued talks with Mr*** about how he felt the situation was handled, Whitten Brothers has since agreed to replace the transmission for Mr*** at no costThe part has been ordered, and we are awaiting its arrival from ChryslerThis issue was resolved between Whitten Brothers and Mr*** before we received this letterThank you! Ryan T [redacted]
I spoke with *** from the company and he stated that they do guarantee their work and the consumer is more than welcomed to bring the car back into the shop for them to look at what is going on