I am the [redacted] of the [redacted] location of [redacted] and DAR PRO Solutions (collectively " [redacted] ")I am writing in response to the letter dated February 3, regarding the above-referenced complaintWhile this complaint was directed to our facility in [redacted] , this location has had no contact whatsoever with the complaining party and/or any connection to the events surrounding the allegations within the complaintThe reason for this discrepancy is unclearHowever, I have taken the time to review this matter internally arid have determined that the complaining party ( [redacted] ) is not a customer of [redacted] [redacted] has no business or contractual relationship with [redacted] If [redacted] received grease for disposal from a third party and the third party did not pay [redacted] , [redacted] ' claim is with the third party, not [redacted] If the third party is making a claim that [redacted] hired such party to dump [redacted] 's grease at [redacted] , the dispute is with the third party making the claim, not [redacted] If the third party at issue is [redacted] ***, [redacted] has no responsibility for the outstanding balance [redacted] has used [redacted] 's services, but only as an independent contractor In that capacity, [redacted] provides services to [redacted] for a feeThis arrangement does not include reimbursement to [redacted] for grease dumping fees owed to the receiving facility (here, [redacted] ), nor does it include an obligation to pay the receiving facility's account for grease [redacted] disposes [redacted] does not control where [redacted] s disposes of the grease nor does [redacted] assume arty obligation for any associated disposal fees incurredTherefore, if the third party at issue is [redacted] , any obligation regarding the outstanding balance rests solely with [redacted] Please feel free to contact me if you should need additional informationThank you for your consideration.Sincerely, [redacted] - [redacted] ***
I am the [redacted] of the [redacted] location of [redacted] and DAR PRO Solutions (collectively " [redacted] ")I am writing in response to the letter dated February 3, regarding the above-referenced complaintWhile this complaint was directed to our facility in [redacted] , this location has had no contact whatsoever with the complaining party and/or any connection to the events surrounding the allegations within the complaintThe reason for this discrepancy is unclearHowever, I have taken the time to review this matter internally arid have determined that the complaining party ( [redacted] ) is not a customer of [redacted] [redacted] has no business or contractual relationship with [redacted] If [redacted] received grease for disposal from a third party and the third party did not pay [redacted] , [redacted] ' claim is with the third party, not [redacted] If the third party is making a claim that [redacted] hired such party to dump [redacted] 's grease at [redacted] , the dispute is with the third party making the claim, not [redacted] If the third party at issue is [redacted] ***, [redacted] has no responsibility for the outstanding balance [redacted] has used [redacted] 's services, but only as an independent contractor In that capacity, [redacted] provides services to [redacted] for a feeThis arrangement does not include reimbursement to [redacted] for grease dumping fees owed to the receiving facility (here, [redacted] ), nor does it include an obligation to pay the receiving facility's account for grease [redacted] disposes [redacted] does not control where [redacted] s disposes of the grease nor does [redacted] assume arty obligation for any associated disposal fees incurredTherefore, if the third party at issue is [redacted] , any obligation regarding the outstanding balance rests solely with [redacted] Please feel free to contact me if you should need additional informationThank you for your consideration.Sincerely, [redacted] - [redacted] ***