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WHOA PRODUCTION

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WHOA PRODUCTION Reviews (2)

We got the unfortunate pleasure of having this company work on our basement after a sewer issueFrom start to finish it took the company four months to complete the work (and our basement is not that big)When we were informed by them of their arrival to do work they were consistently late, consistently only worked for a few hours each time, constantly did not bring all tools or the correct tools for the job, and did not dispose of any sewer damaged items that could not be cleanedOh, don't worry though they did take items that could be cleaned and no those items were not returned to usThere were several times we were not notified they, or their contactors, were coming to our home and we would receive angry phone calls from them because they could not get into our home as we, like most people, have jobs we have to be at
We were stuck in an unfortunate position as insurance hired and were paying themTo note, this company over charged for their little amount of work
If you want a stress free restoration do not hire this company

Jan.22: a unit in my condo building of floors had minor flooding from a washing machine on 4th floorIt affected units
May 11: despite two phone calls requesting an update to restoration coordinator, Dana, who told me on both occasions someone would call me back to give me an ETA- no one called me backOn my second call she stated they had other jobs due to weather delaying work on my unitIf you cannot,fulfill your contract by taking on more work than you are able to accomplish, you shouldnt be in business
To date, in months they did nothing except in the first week to dry out carpeting, tear out door mouldings and baseboards, etcPresident of company was there on that first day to get the contracts signed, presumably as a confidence booster for the owners of the units, then nothingNo calls no email
Nil communication, just excuses

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