Whole Health Veterinary Hospital, PLLC

Owner came in for an appointment on Tuesday May [redacted] at 9:AM and saw DrS [redacted] Owner was informed of the price of the [redacted] injection, opted to do the [redacted] injection, and was charged appropriatelyOwner was informed of the cost of other diagnostic tests which were declined prior to vaccinations [redacted] administered before vaccines is more effective than [redacted] administered after a reaction takes place, and is done in the best interest of the pet with consent that owner admits was given

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Hi,The doctor nor the vet has informed me that the [redacted] is optional nor the price of the injectionThey did not say that it costs anything that is why when I received the bill I told the vet assistant that I did not know that the [redacted] is $and then she said I should have opted out (which I did not know I have the option to do)They might have some kind of CCTV recording in the room that will be able to prove thatOtherwise it is just their words against my word how can this be resolved?Best regards, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] **

Good afternoon, [redacted] **'s complaint is unfounded as we did offer her the option to decline the [redacted] injectionWe unfortunately do not have any accessible video footage of the appointment to provideThank you, Whole Health Veterinary

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Neither the vet assistant nor the vet herself mentioned at any point of my visit that the *** is optionalThey lied in their response
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** **

Owner came in for an appointment on Tuesday May *** at 9:AM and saw DrS***Owner was informed of the price of the *** injection, opted to do the *** injection, and was charged appropriatelyOwner was informed of the cost of other diagnostic tests which were declined prior to
vaccinations*** administered before vaccines is more effective than *** administered after a reaction takes place, and is done in the best interest of the pet with consent that owner admits was given

Good afternoon, [redacted]'s complaint is unfounded as we did offer her the option to decline the [redacted] injection. We unfortunately do not have any accessible video footage of the appointment to provide. Thank you, Whole Health Veterinary

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
Hi,The doctor nor the vet has informed me that the [redacted] is optional nor the price of the injection. They did not say that it costs anything that is why when I received the bill I told the vet assistant that I did not know that the [redacted] is $30 and then she said I should have opted out (which I did not know I have the option to do). They might have some kind of CCTV recording in the room that will be able to prove that. Otherwise it is just their words against my word how can this be resolved?Best regards,[redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]