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Wholesale Battery Company

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Wholesale Battery Company Reviews (2)

I am rejecting this response because: The commentary and judgement about our inability to follow through with the prescribed method to address my pet's health was inadequate and not a result of not wanting "to follow suggestions made by the doctors or support staff to use the medication as advised" (directly quoted from business's response as copied below)This client was refunded the amount in dispute They did not want to follow suggestions made by the doctors or support staff to use the medication as advised We do not need any further contactI want their response amended The new veterinary doctor (Dr [redacted] ) and support staff at Goldorado have fastened an e-collar successfully, something Corvdova staff were unable to do Dr [redacted] prescribed a dry powder medication that can be applied by applying pressure to the bottle and powdering the affected area without touching it He told us NOT to use the ointment, as it would not allow the affected area to dry and would be too painful to apply to our cat Finally, Dr [redacted] advised that we stop supplementing my cat's diet with a fiber supplement, as suggested by Dr [redacted] Such a practice works well with dogs, but tends to cause gas in cats, which our cat was experiencing If [redacted] would like to continue bashing our efforts to care for our cat, I will escalate this complaint to the veterinary board and suggest that the Revdex.com become further involved.Our cat is undergoing medical boarding as a result of Cordova Vet's poor practice I understand that every vet has their own preferences for treatment; however, when the veterinary doctor cannot apply an e-collar effectively, it is entirely inappropriate for the office manager to judge pet owners and suggest that we are unwilling to "follow suggestions" At no time did they offer to assist in reapplying the collar They seemed disinterested in the fact that the collar and the gauze used to fasten it had to be cut away from my cat's abdomen And finally, to suggest when their methodology didn't work that I go out and find a better solution...well, that's just ludicrous They are supposed to be the experts and my cat is now away from home to resolve a problem that they neglected to support us with As far as I'm concerned, I should receive a full refund of every dollar spent at their clinic They should also be paying for the current medical boarding my cat is receiving as a result of their malpracticeI would suggest that whoever responded to this rewrite their response I'm getting pretty tired of being called inept and uncooperative because they couldn't get the job done right The office manager may not want any further contact with me, but I am expecting a correction of her response to this complaint

This client was refunded the amount in dispute They did not want to follow suggestions made by the doctors or support staff to use the medication as advised We do not need any further contact

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