Wholesale Internet Solutions LLC

To Whom It May Concern:Our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”) This letter is in response to a November 21, letter regarding the Revdex.com Complaint, # [redacted] (“Complaint”), made by [redacted] (“Mr***”) of [redacted] *** (“Company”) This letter will address Mr***’s claims with the hopes of achieving an amicable resolution.On or around August 28, 2015, WIS contacted Mr [redacted] and offered to provide internet marketing services for his CompanyMr [redacted] accepted the offer from WIS and decided to have WIS market his business In exchange for these services, Mr [redacted] agreed to pay WIS a stafee of $and $for the initial month and $for every month after unless otherwise terminated (“Agreement”)WIS provides month-to-month service so that its customers can assess the value of the advertising and determine if they want to continue with it Customers such as Mr [redacted] are not locked into contracts, and they may cancel at any time, for any reasonOn or about August 31, 2015, Mr [redacted] wanted specific instructions on how to access the advertisements WIS was assisting in providing Mr***’s CompanyWIS explained the instructions and apparently Mr [redacted] did not see the results he wantedOn September 10, 2015, WIS sent Mr [redacted] a “traffic report” of the traffic that his been coming through the advertisements to the Company’s websiteSubsequently, on September 15, 2015, Mr [redacted] requested his account with WIS be terminated solely based on internet reviews of WIS, as alleged on the ComplaintThe Complaint alleges that WIS “ took our money but did not provide the contracted service(s).” This allegation seems to be rooted in the fact of Mr***’s fundamental misunderstanding of internet search engine optimization services (“SEO”)WIS provides a service that, over time, leads to increased traffic on a client’s website which can lead to increased businessWIS is confident that if Mr [redacted] would allow WIS more time to optimize his Company’s search terms, there would be a marked increase in traffic to his Company’s websiteWIS’s services, like all SEO’s, take time and results often depend on variables outside of WIS’s controlAccordingly, it was not atypical that in the initial month of service, the search terms for Mr***’s Company campaign had not been sufficiently optimized to trigger enough results for Mr [redacted] to notice any change in his business volumeHowever, WIS firmly believes that Mr [redacted] would have seen tangible results over timeFurthermore, Mr [redacted] agreed to the terms and conditions of the AgreementWIS records show that Mr [redacted] had one correspondence with WIS’s customer service before deciding to cancel the AgreementThis means that WIS continued providing Mr [redacted] with its services, working under the assumption that Mr [redacted] was enjoying the benefit of WIS’s service for the initial month period, without any complaintYet, Mr [redacted] now demands a full refund for WIS’s servicesThis is fundamentally unjustAs explained above, results take time – certainly more than two weeksFurther, WIS opened an account for Mr***, provided Mr [redacted] with a traffic report of the status of his account, and optimized the Company’s search terms to increase traffic to his Company’s websiteIt is unfair to now claim a full refund based solely on internet reviews on WIS or seemingly no results for provided services.Nonetheless, WIS is committed to customer service and satisfaction With this in mind, WIS is willing to extend Mr***’s service until December free of chargeThis will allow WIS to show over a significant amount of time, the results Mr [redacted] can experience with WIS’s servicesWIS would like to offer this position if and when Mr [redacted] re-opens his account with WISAs a valued customer, WIS would like to work with Mr [redacted] and explore the possibilities of helping him reach his desired marketing result and to work with him so that his Google campaigns are tailored to his needsNevertheless, in the event that Mr [redacted] does not re-open his account with WIS, the fees charged for the services provided are non-refundable.WIS strives to provide great customer service to their merchants and would like to see a mutually beneficial resolution to this situationShould you have any questions or concerns please do not hesitate to email [redacted] For the firm,/s/ [redacted]

To Whom It May Concern:Our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”) This letter is in response to a May 15, letter regarding the Revdex.com Complaint, # [redacted] (“Complaint”), made by [redacted] of [redacted] *** (“***”) This letter will address Ms [redacted] claims with the hopes of achieving an amicable resolution.On or around February 12, 2015, WIS contacted Ms [redacted] and offered to provide Internet marketing services for the ***Ms [redacted] accepted the offer from WIS and decided to have WIS market her business In exchange for these services, Ms [redacted] agreed to pay WIS a one-time setup fee of $and recurring monthly payments of $On May 7, 2015, Ms [redacted] account with WIS was cancelled upon her requestWIS provides month-to-month service so that its customers can assess the value of the advertising and determine if they want to continue with it Customers such as Ms [redacted] are not locked into contracts, and they may cancel at any time, for any reason It was Ms [redacted] decisionto cancel her service even though WIS had in fact notified Ms [redacted] of status of her ads The Complaint alleges that WIS “never received a follcall, any analytics report or anything.” Further, Ms [redacted] alleges that she “never saw our ad at all.” This allegation seems to be rooted in Ms [redacted] observations about not consistently seeing her business ad on Google searchesHowever, according to WIS records, on March 28, 2015, a WIS representative sent Ms [redacted] a status report of the ads for the ***This included images of the ad placements on mobile devices, daily activities and “clicks” on the website, and the average ad position on Google over the last days.Ms [redacted] complaint appears to come from a fundamental misunderstanding of Internet search engine optimization services (“SEO”)WIS provides a service that, over time, leads to increased traffic on a client’s website which can lead to increased businessThe full service of the Google campaign, however, takes time to be completely implemented and effectiveIn accordance with its standard business practices, WIS affirms to its customers the essential component of time in order to see customer-desired results.WIS is confident that if Ms [redacted] would allow WIS more time to optimize the ***’s search terms there would be a marked increase in traffic to Ms [redacted] websiteWIS’s services, like all SEO’s, take timeand results often depend on variables outside of WIS’s controlThus, to use WIS’s service as the sole criteria of whether the [redacted] received more business is unreasonableHowever, WIS firmly believes that Ms [redacted] would have seen tangible results over more time Furthermore, WIS flatly rejects the contention that they lied or misrepresented their services to Ms [redacted] in any wayWIS is not in the practice of lying to their customers and WIS made no lies or misrepresentations in this instanceA cancellation period, and a subsequent fee, is standard business practice for SEO’s and was part of the agreement between Ms [redacted] and WISIt follows that there was not any breach of the agreement between WIS and Ms [redacted] and that Ms [redacted] is not entitled to recover any portion of the $(for the initial setup) and monthly fee of $for three months of WIS’s servicesIn any event, WIS is committed to customer service and satisfactionAs a valued customer, WIS would like to continue to work with Ms [redacted] and explore the possibilities of helping her reach her desired marketing result and to work with her so that her Google campaigns are tailored to her needsWIS strives to provide great service and would like to see a mutually beneficial resolution to this situationShould you have any questions or concerns please do not hesitate to email [redacted] @glrlegal.com For the firm, [redacted] ***, Esq.Global Legal Resources, LLP [redacted]

To Whom It May Concern:Our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”) This letter is in response to the October 10, letter regarding the Revdex.com Complaint, # [redacted] (“Complaint”), made by [redacted] and her Realtor Business (“Company”) This letter will address Ms [redacted] claims with the hopes of achieving an amicable resolution.On or around April 6, 2015, WIS contacted Ms [redacted] and offered to provide internet marketing services for her CompanyMs [redacted] accepted the offer from WIS and decided to have WIS market her business In exchange for these services, Ms [redacted] agreed to pay WIS a stafee of $and $for the initial ninety days (“Agreement”)Moreover, Ms [redacted] also agreed to recurring monthly payments of $after the AgreementWIS provides month-to-month service so that its customers can assess the value of the advertising and determine if they want to continue with it Customers such as Ms [redacted] are not locked into contracts, and they may cancel at any time, for any reasonOn April 15, 2015, Ms [redacted] wanted a breakdown of how information was generated to assess the value of the serviceWIS explained that she would receive a report on how many people “clicked” on her website after the service was in effectNevertheless, statistical information on the number of “clicks” and the effectiveness of WIS’s services for her Company is more reliable the longer Company holds an account with WISAfter the initial ninety days, on September 17, 2015, Ms [redacted] requested her account with WIS be terminatedIt was Ms [redacted] decision to cancel her service before WIS’s services were fully operational and effective Ms [redacted] alleges that she “spent $and got zero results.” This allegation seems to be rooted in the fact of Ms [redacted] fundamental misunderstanding of internet search engine optimization services (“SEO”)WIS provides a service that, over time, leads to increased traffic on a client’s website which can lead to increased businessWIS is confident that if Ms [redacted] would allow WIS more time to optimize her Company’s search terms there would be a marked increase in traffic to her Company’s websiteWIS’s services, like all SEO’s, take time and results often depend on variables outside of WIS’s controlAccordingly, it was not atypical that in the initial few months of service, the search terms for Ms [redacted] Company campaign had not been sufficiently optimized to trigger enough results for Ms [redacted] to notice any change in her business volumeHowever, WIS firmly believes that Ms [redacted] would have seen tangible results over timeFurthermore, Ms [redacted] agreed to the terms and conditions of the AgreementWIS records show that Ms [redacted] had one correspondence with WIS’s customer service (mentioned above)There was no correspondence throughout the ninety days that would have led WIS to believe that MS [redacted] was not happy with the service, until the request to cancel in September This means that Ms [redacted] has enjoyed the benefit of WIS’s service for the initial three-month period, without any complaint, and yet demands a full refund for both chargesThis is fundamentally unfair and unjustNonetheless, WIS is committed to customer service and satisfaction With this in mind, WIS is willing to extend Ms [redacted] service until October free of chargeThis will allow WIS to show over a significant amount of time, the results Ms [redacted] can experience with WIS’s servicesWIS would like to offer this position if and when Ms [redacted] re-opens her account with WISAs a valued customer, WIS would like to work with Ms [redacted] and explore the possibilities of helping her reach her desired marketing result and to work with her so that her Google campaigns are tailored to her needsWIS strives to provide great customer service to their merchants and would like to see a mutually beneficial resolution to this situationShould you have any questions or concerns please do not hesitate to email [redacted] @attorneygl.com For the firm,/s/James [redacted] H***, Esq.Global Legal Law Firm, LLP [redacted]

To Whom It May Concern: Our firm has the pleasure of representing WholesaleInternet Solutions, LLC (“WIS”) Thisletter is in response to an October 8, letter regarding the Revdex.com Complaint, # [redacted] (“Complaint”) made by [redacted] , who manages a [redacted] near Tampa,Florida (“ [redacted] ”) This letterwill address Ms [redacted] ’s claims with the hopes of achieving an amicableresolutionOn or around September 22, 2015, WIS contacted Ms [redacted] and offered to provide internet marketing services for her [redacted] Ms[redacted] accepted the offer from WIS and decided to have WIS market her VacationRental In exchange for these services, Ms[redacted] agreed to pay WIS a stafee of $and recurring monthlypayments of $Recently, statistical information was generated for Ms [redacted] providing insight on her new account with WISThis information revealed Ms[redacted] ’s website was receiving relatively well and steady traffic from [redacted] search users (“campaign”)WIS provides month-to-month service so that itscustomers can assess the value of the advertising and determine if they want tocontinue Customers, such as Ms [redacted] ,are not locked [redacted] contracts and they may cancel at any time, for any reason.On October 5, 2015, Ms [redacted] requested her account with WIS be terminatedItwas Ms [redacted] ’s decision to cancel her service before WIS’s services werefully operational and effective The Complaint alleges that WIS is engaged infraudulent business practicesThis allegation seems to be rooted in afundamental misunderstanding of internet search engine optimization services(“SEO”)WIS provides a service that – over time – leads to increased trafficon a client’s website which can lead to increased businessWIS is confidentthat if Ms [redacted] would allow WIS more time to optimize the [redacted] ’ssearch terms there would be a marked increase in traffic to Ms [redacted] ’swebsiteWIS’s services, like all SEO’s, take time and results often depend onvariables outside of WIS’s controlAccordingly, it was not atypical that inthe initial month of service, or, in this case the initial fourteen days, thesearch terms for Ms [redacted] ’s campaign had not been sufficiently optimized totrigger enough results for Ms [redacted] to notice any change in her businessvolumeHowever, WIS firmly believes that Ms [redacted] would have seen tangibleresults over timeFurthermore, WIS flatly rejects the contention thatthey lied or misrepresented their services to Ms [redacted] in any wayWIS doesnot engage in the illegal practice of falsifying information in its statisticalreports to customersWIS is not in the practice of lying to their customersand WIS made no lies or misrepresentations in this instanceWIS proudlygrounds itself in training its employees in honest, standard businesspracticesThis training includes avoiding any type of intentional oraccidental misrepresentations of WIS’s servicesWIS relays the success it hashad with current customers to prospective customers to show the effectivenessof WIS’s services, but they are never portrayed as guarantees of what abusiness would look like to prospective customersIt follows that there wasnot any breach of the agreement between WIS and Ms [redacted] , and that Ms [redacted] is not entitled to recover any portion of the $paid for each month ofWIS’s services Nonetheless, WIS is committedto customer service and satisfactionWith this in mind, WIS is willing to re-extend its offer with the sameterms of the previous agreement she had with WIS to help Ms [redacted] ’s websitereceive a higher volume of trafficWIS would like to reoffer this position ifand when Ms [redacted] re-opens her account with WISAs a valued customer, WISwould like to work with Ms [redacted] and explore the possibilities of helping herreach her desired marketing result and to work with her so that her [redacted] campaigns are tailored to her needs WIS strives to provide great customer service to theirmerchants and would like to see a mutually beneficial resolution to thissituationShould you have any questions or concerns please do not hesitate toemail [redacted] @attorneygl.com For the firm,/s/James C.H***, Esq.Global LegalResources, LLPJCH/ksc

Complaint: [redacted] I am rejecting this response because: I was contacted by Ed P [redacted] from WIS on or around September in reference to a unit I own I along with an associate both spoke to Ed P [redacted] on this call and another Ed P [redacted] guaranteed a 30% increase in my bookings He repeated this several times Perhaps Ed P [redacted] missed his training and was unaware of ethical business practices WIS can flatly deny the truth if they choose, however, this does not change the facts At any time, if you would like to speak to my associate, please let me know as she will corroborate these facts Once again, you cannot deny the truth, many comments left all over the internet about WIS clearly speaks of this company lies, and same “scam” they ran on me It is a shame I did not look up this company before I engaged with them So now we understand that from the attorney the 30% statistic is true, Ed P [redacted] appears to have taken it a step farther in guarantying a 30% increase in bookings Either this is business practice and WIS operates this way purposely, or this company does not believe in customer satisfaction as the attorney states Misrepresentation then deny it The reports sent by Ed P [redacted] clearly are fabricated in one way or anotherThey can prove the validity of their reports by providing an unaltered [redacted] Ad Words click report, not their own doctored report As stated previously, I did not receive any phone calls, bookings, 30% increase in traffic of bookings, AND the reports that WIS sent have conflicting information on specific days My ad appeared only time in the #spot on [redacted] Never again was it in the top or As stated previously, I was never told there would be a day optimization period, this only came to light after I made my complaint WIS is inconsistent with what they represent they can and will do, have done and wants to do.I will not do business with a company that has an extremely bad online reputation, a reputation for falsifying reports and lying I also will not do business with a company that has lied to me and an associate, falsified documents and then lied about it There is no room for a relationship Amicable resolution will only be achieved with a full refund Sincerely, [redacted]

To Whom It May Concern:Our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”) This letter is in response to the October 27, letter regarding the Revdex.com Complaint, # [redacted] (“Complaint”), made by Mr [redacted] of [redacted] (“***”) This letter will address Mr [redacted] ’ claims with the hopes of achieving an amicable resolution.On or around September 12, 2014, WIS contacted Mr [redacted] ’ and offered to provide internet marketing services for ***Mr [redacted] accepted the offer from WIS and decided to have WIS market his business In exchange for these services, Mr [redacted] agreed to pay WIS a stafee of $and recurring monthly payments of $On October 03, 2014, statistical information was generated for Mr [redacted] to provide insight on his new account showing an increase in placement, clicks, and impressionsNevertheless, statistical information on the number of clicks and the effectiveness of WIS’s services is more reliable the longer [redacted] holds an account with WISWIS provides month-to-month service so that its customers can assess the value of the advertising and determine if they want to continueOn November 14, 2014, Mr [redacted] requested his account with WIS be terminated.The Complaint alleges that WIS breached the terms of its internet marketing agreement with Mr [redacted] Specifically, Mr [redacted] believes WIS failed to deliver results that were promised during WIS’s sales pitch for search engine optimizationMr [redacted] claims that WIS did not provide him with the services he was promised because he was not “at the top of page one.” At the time the advertisement service was purchased, however, WIS did not and does not make any promises or guarantees about results WIS’s services, like all search engine optimization services (“SEO”), take time and results often depend on variables outside of WIS’s controlFor example, search engines change their algorithms, impacting an ad’s placement, possible resulting in a loss of clicksAs you can see, WIS cannot and did not guarantee Mr [redacted] to be fully implemented and operational within the first monthWIS believes that Mr [redacted] would have seen more results like he had expected over time and that Mr [redacted] was provided reporting indicated an increase in traffickingThe $charge is meant to be a monthly budget to push the advertising campaign The way the advertising words work is that it takes time to rise to a premium position As such, WIS cannot and did not guarantee Mr [redacted] continued referrals or to be at the top of the search engine at all times.Further, the Complaint alleges that Mr [redacted] never received a status update from WIS when asked This allegation has no merit as WIS Customer Service department responded the same day to Mr [redacted] request to change the tagline on his advertisement on October 8, Mr [redacted] continues to allege that WIS did not respond to his request regarding the traffic report of his siteHowever, WIS informed Mr [redacted] upon signing up when he needed a report regarding his advertisement traffic report, he would need to send a written request and a report would be provided to him within 24-hours A traffic report was in fact provided to Mr [redacted] Every email Mr [redacted] sent to WIS was responded and replied toOn November 14, 2014, Mr [redacted] sent WIS another email, in which WIS responded to the same dayIn this email, WIS’s response acknowledged Mr [redacted] desire to cancel his services and informed him that his ad would remain up until the end of the billing cycleBecause Mr [redacted] ad was up and running, as well as accruing traffic, through each month that Mr [redacted] was billed, no refund is due to him.WIS flatly rejects the contention that Mr [redacted] is owed any return from WISAs explicitly, explained to Mr [redacted] , once the request was received to cancel the account the ad would remain until the end of the current billing cycleWIS is not in the practice of overcharging their customers and WIS did not incorrectly charge or overcharge Mr [redacted] Mr [redacted] was charged for the services provided until they’d been concluded, as per his cancellation notice While it is unfortunate that Mr [redacted] was unaware that if he failed to cancel within three days he would be charged for one month’s service, a cancellation period, and a subsequent fee, is standard business practice for SEO’s and was part of the agreement between Mr [redacted] and WISIt follows that there was not any breach of the agreement between WIS and Mr [redacted] , and that Mr [redacted] is not entitled to recover any portion of the $paid for each month of WIS’s servicesWIS received two chargebacks due to Mr [redacted] disputing the billing with his bank, which is why he was sent to collections.WIS strives to provide great customer service to their merchants and would like to see a mutually beneficial resolution to this situationShould you have any questions or concerns please do not hesitate to email [redacted] For the firm,/s/ [redacted]

To Whom It May Concern: Our firm has the pleasure of representing WholesaleInternet Solutions, LLC (“WIS”) Thisletter is in response to a June 3, letter regarding the Revdex.com Complaint, # [redacted] (“Complaint”),made by [redacted] of [redacted] This letter will address Ms [redacted] claims with the hopes of achieving an amicable resolutionOn or around May 20, 2015, WIS contacted Ms [redacted] and offered to provide Internet marketing services for [redacted] Ms[redacted] accepted the offer from WIS and decided to have WIS market herbusiness In exchange for theseservices, Ms [redacted] agreed to pay WIS a one-time setup fee of $and arecurring monthly payment of $On or about June 1, 2015, Ms [redacted] account with WIS was cancelled upon her requestWIS provides month-to-monthservice so that its customers can assess the value of the advertising anddetermine if they want to continue with itCustomers such as Ms [redacted] are not locked into contracts, and theymay cancel at any time, for any reasonIt was Ms [redacted] decision to discontinue her service The Complaint alleges that there was “fraudulent sales”conducted by WISFurther, Ms [redacted] alleges that she never saw her ads atallThis allegation seems to be rooted in Ms [redacted] observations aboutnot consistently seeing her business ad on Google searchesHowever, accordingto WIS records, on May 29, a WIS representative sent Ms [redacted] astatus report of the ads for the LodgeThis included images of the ad placementsviewed from desktops and tablet devices, total searches, clicks on the aditself, and clicks on to the website itself over the last week or soMs [redacted] complaint appears to come from afundamental misunderstanding of Internet search engine optimization services(“SEO”)WIS provides a service that, overtime, leads to increased traffic on a client’s website which can lead toincreased businessThe full service of the Google campaign, however, takestime to be completely implemented and effectiveIn accordance with itsstandard business practices, WIS affirms to its customers the essentialcomponent of time in order to see customer-desired resultsWIS is confident that if Ms [redacted] would allow WISmore time to optimize the [redacted] search terms there would be a markedincrease in traffic to Ms [redacted] websiteWIS’s services, like all SEO’s,take time and results often depend on variables outside of WIS’s controlThus,to use WIS’s service as the sole criteria of whether [redacted] receivedmore business is unreasonableHowever, WIS firmly believes that Ms [redacted] wouldhave seen tangible results over more time Moreover, Ms [redacted] apparently misunderstands thebudget allocation for the Google ad campaignThe monthly fee is employed toprovide for the ad to appear on the Google searches when the relevant terms areusedAs discussed above, it takes time and expense to generate the outcomesthat Ms [redacted] is undoubtedly searching forThis is precisely why we havea monthly charge to replenish the funds necessary to reach the results WIScustomers desire Furthermore, WIS flatly rejects the contention thatthey lied or misrepresented their services to Ms [redacted] in any wayWIS isnot in the practice of lying to their customers and WIS made no deceits ormisrepresentations in this instanceA cancellation period, and a subsequentfee, is standard business practice for SEO’s and was part of the agreementbetween Ms [redacted] and WISFurther, there was not any breach of theagreement between WIS and Ms [redacted] and Ms [redacted] is not entitled torecover any portion of the $(for the initial setup) and monthly fee of$for WIS’s services In any event, WIS is committed to customer service andsatisfactionAs a valued customer, WIS would like to continue to work with Ms[redacted] and explore the possibilities of helping her reach her desiredmarketing result and to work with her so that her Google campaigns are tailoredto her needsWIS would like to see a mutually beneficial resolution to thissituationShould you have any questions or concerns please do not hesitate toemail [redacted] @glrlegal.com For the firm,/s/ [redacted] **Huber, Esq.Global LegalResources, LLP [redacted]

To Whom It May Concern:As you area aware, our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”) This letter is in response to the November 10, letter regarding the Revdex.com Complaint, # [redacted] (“Complaint”), made by [redacted] of [redacted] (“***”)This letter will address Ms [redacted] ’s claims with the hopes of achieving an amicable resolution.To reiterate the facts, on or around July 13, 2015, WIS contacted Ms [redacted] and offered to provide Internet marketing services for ***Ms [redacted] accepted the offer and decided to have WIS market her Real Estate Company In exchange for these services, Ms [redacted] agreed to pay WIS a stafee of $and recurring monthly payments of $Statistical information was generated for Ms [redacted] which provided insight on her account with WISThis information revealed that Ms [redacted] ’s website was receiving relatively well and steady traffic from Google search users (“campaign”)WIS provides short-term contract services so that its customers can assess the value of the advertising and determine if they want to continueUpon signing up with WIS, Ms [redacted] signed a month service contractOn July 28, 2015, Ms [redacted] requested her account with WIS be terminated; just days after her account began The Complaint again alleges that WIS breached the terms of its internet marketing agreement with Ms [redacted] Specifically, Ms [redacted] believes WIS failed to deliver results that were promised during WIS’s sales pitch for search engine optimizationMs [redacted] claims that WIS did not provide her with the services she was promised because she was not at the top of page one At the time the advertisement service was purchased, however, WIS did not and does not make any promises or guarantees about results WIS’s services, like all search engine optimization services, take time and results often depend on variables outside of WIS’s controlAs such, WIS cannot and did not guarantee Ms [redacted] continued referrals or to be at the top of the search engine at all timesAccordingly, it was not atypical that in the initial month of service, the search terms for the campaign are not been sufficiently optimized to trigger enough results for Ms [redacted] to notice any change in her business volumeHowever, WIS continues to firmly believe that Ms [redacted] would have seen tangible results over time.According to the agreement Ms [redacted] personally guaranteed, WIS has no guarantee of resultsWIS makes no representations or guarantees regarding effectiveness or timeliness of the services in meeting Ms [redacted] ’s business objectivesBy agreeing to these terms, Ms [redacted] also agreed not to disparage or defame WIS in any respect or to make any derogatory comments, whether written (on public forums, Attorney General, Revdex.com, blogs, social networks, etc.), regarding WISWIS grounds itself on honest business practices and trains its representatives to not overpromise on its servicesThis includes provided accurate and original reports and accountingThus, WIS avoids the pitfalls of intentional and innocent misrepresentationOn the other hand, WIS does offer its prospective customers statistical information regarding past customers’ successAlso, an estimate is offered to provide a prospective customer with an idea of what WIS’s services could do for the customer’s businessHere, WIS did just thatWIS provided an estimate – not a guaranty – of the effectiveness of WIS’s servicesIf Ms [redacted] perceived this notion mistakenly, it is unfortunate; nevertheless, WIS should not be penalized for making a good faith sales effort to potential customersAs a modest business enterprise, WIS diligently strives to provide a quality service to its customersAs in every business, there are always those who will be unsatisfied with the business’s practices, product/service, or customer interaction, albeit all legal and professionalWIS provides in its contract all the material terms that obligates each party to performEvery customer has the duty to read those terms, and if she does not, the knowledge of those terms are imputed on her regardlessWIS did not breach the contract and provided services rendered to Ms [redacted] Therefore, pursuant to the terms of the contract, WIS is entitled to the payment for services providedIt follows that there was not any breach of the agreement between WIS and Ms [redacted] , and that Ms [redacted] is not entitled to recover any portion of the amount paid for WIS’s servicesWIS strives to provide great customer service to their merchants and would like to see a mutually beneficial resolution to this situationShould you have any questions or concerns please do not hesitate to email [redacted] For the firm,/s/ [redacted]

Complaint: [redacted] I am rejecting this response because: WIS indicated they would send report as soon as campaign was up and live I had to ask for this information, it was not sent voluntarily as said.Ed P [redacted] explained once ad went live, I would immediately see increased booking by 30% I did not have to wait for optimization There was not mention of optimization for days, one month or any waiting time My associate was witness to this call and representationsOnce my complaint was submitted, WIS says there is a waiting period and that I would see results over time This is misrepresentation, intentional If this is something that takes time, why did my ad campaign only appear time at number one, that was the day he sent a screenshot of the ad in the number one spot immediately after the campaign began I checked multiple times a day, every day, until cancellation and it was never in the top You cannot have it both ways.The reports sent by WIS are conflicted The numbers they report are different for same time period How can this be?But more importantly, and proof of fraud is the fact that the screen shot of the [redacted] Ad Words report cuts off the “clicks” column The WIS crafted report claims clicks on my adThe other report gives a different number The fact they cut off the click portion of the [redacted] Ad Words report, I believe proves that WIS generates and fraudulent click reports Reading other reviews, on [redacted] , Revdex.com and Rip Off report, consumer complaints, and many, many others, I am not the only one with this belief.This company intentionally misleads people I will not work with a company that lacks ethics, morals, and integrity This company is not committed to customer satisfaction as they say They can’t be, they can’t even be honest Sincerely, [redacted]

Complaint: ***I am rejecting this response because:Sincerely,*** *** This is an automated responce from a scamming companyIf they were a responsible and reallly qualified company, they would guarantee the work of give money back , especially since the order was cancelled within days.I want them to pay meI will post on facebook

Complaint: ***I am rejecting this response because:
The only "proof" that WIS provided the agreed upon service is WIS' "word"This is equivalent to a bank robber denying he robbed the bank
WE are not the only ones complaining of WIS' failure to provide the serviceOne of us has searched the Internet and found dozens of people making the exact same complaintTherefore the statement that it is our fault for not finding the ads is very misleadingNot only could we not find our ads, dozens if not scores of other people have EXACTLY the same complaint indicating a pattern of behaviour
It seems that WIS' agent replying to the complaint has conveniently overlooked that fact
WIS and its agent appears to be continuing to white wash this
Sincerely,*** ***

To Whom It May Concern: Our firm has the pleasure of representing WholesaleInternet Solutions, LLC (“WIS”). Thisletter is in response to a May 14, letter regarding the Revdex.com Complaint, #*** (“Complaint”),made by *** *** of *** *** *** (“***”).
This letter will address Mr*** claimswith the hopes of achieving an amicable resolution. On or around May 7, 2015, WIS contacted Mr***and offered to provide Internet marketing services for ***Mr*** acceptedthe offer from WIS and decided to have WIS market his business. In exchange for these services, Mr*** agreedto pay WIS a one-time setup fee of $and recurring monthly payments of$On May 11, 2015, WIS built Mr*** Facebook business page, as agreed.WIS provides month-to-month service so that its customers can assess the valueof the advertising and determine if they want to continue with it. Customers such as Mr*** are not lockedinto contracts, and they may cancel at any time, for any reason The Complaint alleges that WIS “grosslymisrepresented” its productsThis allegation seems to be rooted in Mr.*** observation about not being contacted by WIS’s representativesconcerning his adWIS works diligently to provide its customers outstandingservice and timely responsesNevertheless, it does require time to configurethe components of the requested ad from the customerAs such, WIS works toprovide that product as soon as possibleHere, the first step of the ad (theFacebook page) was completed May 11, with a subsequent email notifying Mr.*** of the statusWIS provides a service that, over time, leads to increased traffic on a client’s website whichcan lead to increased businessThe full service of the Google campaign,however, takes time to be completely implemented and effectiveIn accordancewith its standard business practices, WIS affirms to its customers theessential component of time in order to see customer-desired results. Furthermore, WIS flatly rejects the contention thatthey lied or misrepresented their services to Mr*** in any wayWIS isnot in the practice of lying to their customers and WIS made no lies ormisrepresentations in this instanceA cancellation period, and a subsequentfee, is standard business practice for SEO’s and was part of the agreementbetween Mr*** and WISThe agreement specifically states, “Only a writtennotice of cancellation to the above listed fax number or email address will beconsidered valid….” Consequently, none of our records show that Mr*** emailedthe customer service email address to request a cancellationThus, it followsthat there was not any breach of the agreement between WIS and Mr*** andthat Mr*** is not entitled to recover any portion of the $paid forone month of WIS’s services In any event, WIS is committed to customer service andsatisfactionAs a valued customer, WIS would like to continue to work with Mr.*** and explore the possibilities of helping him reach his desired marketingresult and to work with him so that his Google campaigns are tailored to hisneedsWIS strives to provide great service and would like to see a mutuallybeneficial resolution to this situationShould you have any questions orconcerns please do not hesitate to email ***@glrlegal.com. For the firm,*** *** ***Global LegalResources, LLP***

Complaint: ***I am rejecting this response because:WIS’s representatives mentioned in their response, “WIS is confident that if Mr*** would allow WIS more time to optimize *** *** ***’s search terms there would be a marked increase in traffic to *** *** ***’s website.” The facts of the matter are these; I tried working with WIS’s general sales manager, Bryce B***, to help WIS optimize my account’s search terms; he seemedeager to help and verbalized to me that my account would be placed on hold until we were able to optimize the search terms to the terms of my choosing; I made several calls to WIS during the month of August to update my accountwith the search terms I came up with, but was never able to speak with anyone MrB*** stopped answering my calls to his office and his cell phone, and never returned any of my voice messages. (I can provide records of the calls I made to him from my phone carrier if and when needed.) For these reasons, I feel I was fooled by this company into paying them forsomething I never received. The last thing I heard about my account from WIS was that it was frozen until we workout the kinks with the search terms. Being that my account was in a state of hold/freeze, how can WIS contend that the cancellation date and renewal dates stay the same? You expect your clients to pay for periods of inactivity due to your employees? I did not pay this company $in August to: not get what was promised to me that I paid for have my account exist in a state of hold not get a response from the leader of the team that is responsible for my account activity. And I certainly do not feel I should be penalized for waiting until Sept24, to formally cancel things on my end: I was hoping that your company would follow through with your end of our agreement. Instead of continuing to reach your representative, I should have immediatelycancelled when the problem first started. I thought I would more than clear the cancellation time period requirement since the last I heard from MrB*** my account was suspended until I gave him our custom search terms. Since he never gave me another minute of his time, how did my account still run? I feel cheated tremendously by this company for how they have handled my account from the beginning. I am not interested in doing business with WIS. I have since started doing business with a SEO company that is legitimate, client centric and available when I call. They had no problem delivering the same promises WIS claimed to be capable of, in a shorter amount of time and without an iota of the stress and grief WIS has caused I made it perfectly clear to WIS with my cancellation notice that the cancellation should take effect immediately. The email I sent them was...from:*** *** *** to:***@wisllchq.comdate:Thu, Sep 24, at 10:AMsubject:CANCEL IMMEDIATELYmailed-by:gmail.com“Customer Care,I have been trying to reach Bryce B***, a general sales manager, regarding myaccount with your company for several weeks. I never properly receivedyour services that I paid for; I was promised things by your representatives thatwas never delivered; I was told I would receive phone calls back from BryceSEVERAL weeks ago but have not heard from him, and have not been able to reachhim since. I feel like your company has broken our contract, and I no longer want to dobusiness with your company. It is absurd and unprofessional how WholesaleInternet Solutions, LLC and it's representatives conduct business. Due toyour breach of contract, I will be taking measures for restitution. Havea great day. Sincerely,*** ***” To which I got this response whichclearly illustrates to me the factuality of my account being placed on hold... “Good Afternoon Mr***, We just spoke...thank for yourpatience in allowing me to look into this matter for you further. As I mentioned, I'm confused on someof the dynamics in your account on starting and stopping, and will be lookinginto that further tomorrow so I can provide you some data that we can discussand determine what we need to do to make good on the services and/or provideyou a credit/refundHave a great evening, and thanks again for yourcooperation!Sincerely,Garon Customer Service Department Manager Wholesale Internet Solutions LLC.*** ** *** *** *** *Beaverton, OR 97008Website: www.wisllchq.comEmail: ***@wisllchq.comOffice: *** *** *** *** *** *** *** *** To my dismay, again I did not receive any further communication from MrG***, another member of WIS’s management team, until I contacted WIS two more times! Once on October 2, and the final attempt was on October 8. The emails are here below… from:*** *** ***to:WIS Customer Service***@wisllchq.com>date:Fri, Oct 2, at 8:AMsubject:Re: CANCEL IMMEDIATELYmailed-by:gmail.com “HelloGaron, It has been over a week sinceI last heard from you. I have to say that I am honestly not surprised Ihave to reach out to your company again to resolve this. You listed twooptions as restitution for your breach of services that I paid for but neverreceived. I am NOT interested in continuing any business relationshipwith Wholesale Internet Solutions. I want a complete refund for what Ipaid your company for services and promises that your company neverdelivered. I hope to hear back from you soon with the information associated with myrefund transaction, otherwise I will be taking different steps to reach aresolution. Sincerely,*** ***” from:*** *** ***to:WIS Customer Service***@wisllchq.com>date:Thu, Oct 8, at 4:PMsubject:You are not authorized!mailed-by:gmail.com “Dear Wholesale Internet Solutions, My final attempt at receiving a refund from your company for the $youcharged me for your lack of services has still gone unresolved with yourcompany. I learned today that I was charged another $by your companyon Septeven though Bryce B*** paused my account making itinactive! I know my account was changed to this status because Bryce toldme this the last time I spoke to him before he stopped returning mycalls. This information about my account with your company was alsoverified by Garon, Customer Service Department Manager, when I spoke to himafter I sent my first cancellation letter to your company on Thu, Sep 24,at 7:AM. Yet here I am left paying Wholesale Internet Solutions$for nothing! I do not think so. Your company hascontinually ignored my request for both cancelling my account and restitutionfor your breach of contract by taking my money but not delivering on your endof the deal. Your company is not authorized to charge my credit card youhave on file, which I demand you delete from your system. At thisjuncture, I am forced to take other means for restitution of your company'sthievery.Sincerely,*** ***“ Their offer for resolution is still unacceptable. The second $charge in September should have never taken place. I want that refunded. The first charge of $499.99, broken down the $stafee and the monthly $fee for the month of August was taken, but your services were not properly given to me despite my fervent attempt to rectify the issue that landed my account into a state of pause by WIS’s management team. I want the $refunded since my account was said to be on hold. I want a refund for the $stafee since my calls were continuously unanswered and ignored when I was trying to update my own account, when this is something MrB*** claimed your company was supposed to be well versed at. I want a full refund of $899.99, and I do not want any type of business relationship with Wholesale Internet Solutions. I want this to be resolved as much as WIS does, but I cannot settle for anything less than all my money back. Sincerely,*** ***

Complaint: [redacted]I am rejecting this response because:The legal representative of WIS wants to say the "facts" of this case are the procedures and policies that Wholesale Internet Solutions tries to teach their employees; that [redacted]'s [redacted] did not give WIS long enough time to "work;" they even tried suggesting with their initial correspondences that we were unaware of what SEO services are.  The facts of this case are that the general sales manager promised things that he did not deliver, he froze our account and then refused to talk to me.  It wasn't until my request to cancel that we started communicating with WIS's customer service manager, and he still seemed to ignore my problem with WIS when he told me he would get back with me after reviewing the starting and stopping of my account.  I had to reach out to him again after a period of not hearing from him!  And I am not alone with my experience with WIS: (from google review website [redacted])
[redacted]  Here are the true facts of my case. 
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In the middle of August of this year, I was given the contact of a friends associate (DeAndre) who worked at an SEO company, Wholesale Internet Solutions.  I was looking for a company who could maximize my locksmith business’ online presence through search engine optimization.  The very first evening I spoke with DeAndre, he transferred me to the General Sales Manager Bryce B[redacted], who I would from here on out work with.  Mr. B[redacted] gave me price quotes of the two services their company offered, a mobile and desktop ad campaign for $800 and a strictly mobile campaign for $400.  After thinking it over, I decided to go with the cheaper of the two plans he mentioned which would run a mobile ad campaign for a month for $400, with an initial set-up fee of $99.99 for the work their meta tag department does.   Before agreeing to this, Mr. B[redacted] guaranteed me that I would immediately see an influx in calls generated from the search ads his company would custom create for my company.  I was told that the set-up fee was for the creation of the 10 most optimized meta tags for my company and the services we offer.  Bryce wanted me to go with a 100 mile radius for the advertising coverage area, but I wanted to scale it back to 20 miles.  I was excited and gearing up for my promised influx in customer calls when I decided to give their services a try and entered into an agreement with Wholesale Internet Solutions on August 24, 2015. 
The campaign ran for three days, which resulted in only four clicks on the customized ads, three of which were my own, and the fourth being a Chinese lady asking if we unlocked cell phones.    Once I received the ill-advised call from the Chinese lady, I called Mr. B[redacted] on the 28th of August (from 7:33pm-8:10pm within three phone calls) to figure out why I was not getting the call volume he said I was guaranteed to receive.  He said to figure out my own 10 key meta tags and he was going to place my account on freeze while we worked through this for my locksmith company to better reach my potential clients.  I also told him about the three clicks I made to the ads.  He told me not to click the ads again in the future, because clicks deplete my account $20 each time.  He told me that he would refund all four of the clicks, a total of $80 to my account, along with freezing it.   He told me that he would give me a call back Monday afternoon at 2:00pm (my time) to discuss which key word meta tags my wife and I come up with.   I was waiting for his call when it looked like he wasn’t going to contact me, so I called him at 2:05pm.  We spoke briefly for about 7 minutes.  We just briefly touched base on a few things.  I told him that setting up SEO was not what we do, and that is what we thought we hired them to do for us.  Instead we are getting calls to unlock cell phones.  He said that he would get with his team to see what they could come up with for a second time and get back with me in 2 hours.  He never called me back. 
On September 10, my wife asked me the status of our online SEO key word meta tags.  I told her Mr. B[redacted] never returned my call, so at 5:54 pm (EST), I called Mr. B[redacted], stating to him, “Hi Bryce.  That’s the longest two hours I’ve ever seen.  What’s going on?” We spoke a total of 3 minutes over two calls where he told me they have come up with 10 other keywords.  He said he would email them to me to look over. He told me that he could offer us a 2 week trial of the full $800 page ad for the mobile and desktop instead of 4 weeks. I told him my wife and I were on a little birthday retreat and he said to think things over after looking at the new keywords and he would give me a call back on Monday, September 14, to discuss what I wanted to do.  He never called me back, and that was the last time I ever spoke to him.  I finally tried contacting him again on September 18 at 4:00pm, but he did not answer my call and never returned my 2 minute message. 
After wasting nearly a month trying to get my account up and working like he promised it would, I finally decided to formally cancel my account with Wholesale Internet Solutions.  I sent an email to them on September 24, at 7:20am, requesting they cancel my account which I assumed was still frozen since I was never able to finalize anything with Wholesale Internet Solutions General Sales Manager, Mr. B[redacted].  I knew I had to cancel my account 3 days prior to the recurring date.  I was sure that date had changed with my account being frozen, and I did not want to miss the mark to cancel.  Later that morning,, at 9:54am, I tried giving Mr. B[redacted] one last phone call to still figure out what was going on with the services that I had paid for, but he did not answer.  So, I left him a brief one minute message to please return my call.  I was contacted by a gentleman named Garon, the Customer Service Department Manager, the same day at 8:45pm, who said he was going to investigate my account because he was “confused on some of the dynamics in [my] account on starting and stopping, and will be looking into that further tomorrow so…we can discuss and determine what we need to do to make good…”  Even though I was horribly let down by one of this company’s members of management, I was still hopeful that I might get some restitution for what I felt at this point to be a breach in contract on their part of our contract by not providing me with a month of services that I paid $499.99 for, $499.99 for nothing a frozen account.  I waited all the following day for his call, but never heard from him either.  On October 2, at 8:35am, I sent another email to Mr. Garon to inform him that I was not interested in continuing any service with Wholesale Internet Solutions, and that I felt I deserved a full refund for my frozen account. 
               On October 8, my wife called our credit card company to stop any automatic debits this company may try on our account.  She learned while talking to the credit company’s representative that we were charged an additional $400 on September 24.  At this point we are our $899.99 on an account that we still believed to be frozen since we never finalized anything with WIS’s general sales manager, Bryce B[redacted].  And we were both shocked to see that our monthly recurring date stayed the same, on the 24th, when our account was placed in a frozen state.  Why would we pay for another’s month service when our first month’s is still frozen?  That same day at 4:21pm, I emailed Wholesale Internet Solutions another time stating they were not authorized to charge my credit card any further amount; I wanted them to delete my credit card information from their system; I wanted my account officially canceled as per my original request on September 24. 
I am desperately seeking restitution for what I feel was a total scam on Wholesale Internet Solution’s part.   I want a full refund of the $899.99 this company took from me.  Sincerely,[redacted]

To Whom It May Concern:Our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”).  This letter is in response to a November 21, 2015 letter regarding the Revdex.com Complaint, #[redacted] (“Complaint”), made by [redacted] (“Mr. [redacted]”) of [redacted]...

(“Company”).  This letter will address Mr. [redacted]’s claims with the hopes of achieving an amicable resolution.On or around August 28, 2015, WIS contacted Mr. [redacted] and offered to provide internet marketing services for his Company. Mr. [redacted] accepted the offer from WIS and decided to have WIS market his business.  In exchange for these services, Mr. [redacted] agreed to pay WIS a start-up fee of $99.99 and $200.00 for the initial month and $200 for every month after unless otherwise terminated (“Agreement”). WIS provides month-to-month service so that its customers can assess the value of the advertising and determine if they want to continue with it.  Customers such as Mr. [redacted] are not locked into contracts, and they may cancel at any time, for any reason. On or about August 31, 2015, Mr. [redacted] wanted specific instructions on how to access the advertisements WIS was assisting in providing Mr. [redacted]’s Company. WIS explained the instructions and apparently Mr. [redacted] did not see the results he wanted. On September 10, 2015, WIS sent Mr. [redacted] a “traffic report” of the traffic that his been coming through the advertisements to the Company’s website. Subsequently, on September 15, 2015, Mr. [redacted] requested his account with WIS be terminated solely based on internet reviews of WIS, as alleged on the Complaint. The Complaint alleges that WIS “… took our money but did not provide the contracted service(s).” This allegation seems to be rooted in the fact of Mr. [redacted]’s fundamental misunderstanding of internet search engine optimization services (“SEO”). WIS provides a service that, over time, leads to increased traffic on a client’s website which can lead to increased business. WIS is confident that if Mr. [redacted] would allow WIS more time to optimize his Company’s search terms, there would be a marked increase in traffic to his Company’s website. WIS’s services, like all SEO’s, take time and results often depend on variables outside of WIS’s control. Accordingly, it was not atypical that in the initial month of service, the search terms for Mr. [redacted]’s Company campaign had not been sufficiently optimized to trigger enough results for Mr. [redacted] to notice any change in his business volume. However, WIS firmly believes that Mr. [redacted] would have seen tangible results over time. Furthermore, Mr. [redacted] agreed to the terms and conditions of the Agreement. WIS records show that Mr. [redacted] had one correspondence with WIS’s customer service before deciding to cancel the Agreement. This means that WIS continued providing Mr. [redacted] with its services, working under the assumption that Mr. [redacted] was enjoying the benefit of WIS’s service for the initial month period, without any complaint. Yet, Mr. [redacted] now demands a full refund for WIS’s services. This is fundamentally unjust. As explained above, results take time – certainly more than two weeks. Further, WIS opened an account for Mr. [redacted], provided Mr. [redacted] with a traffic report of the status of his account, and optimized the Company’s search terms to increase traffic to his Company’s website. It is unfair to now claim a full refund based solely on internet reviews on WIS or seemingly no results for provided services.Nonetheless, WIS is committed to customer service and satisfaction.  With this in mind, WIS is willing to extend Mr. [redacted]’s service until December free of charge. This will allow WIS to show over a significant amount of time, the results Mr. [redacted] can experience with WIS’s services. WIS would like to offer this position if and when Mr. [redacted] re-opens his account with WIS. As a valued customer, WIS would like to work with Mr. [redacted] and explore the possibilities of helping him reach his desired marketing result and to work with him so that his Google campaigns are tailored to his needs. Nevertheless, in the event that Mr. [redacted] does not re-open his account with WIS, the fees charged for the services provided are non-refundable.WIS strives to provide great customer service to their merchants and would like to see a mutually beneficial resolution to this situation. Should you have any questions or concerns please do not hesitate to email [redacted].   For the firm,/s/[redacted]

[redacted] Please See Attached Documents [redacted]
To Whom It May Concern:As you are aware, our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”). This letter is in response to the October 22, 2015 (3rd) complaint made to the Revdex.com, Complaint #[redacted] (“Complaint”), made by [redacted] of [redacted] (“[redacted]”). This letter will readdress Mr. [redacted]’s claims with the hopes of achieving an amicable resolution.To reiterate the facts, on or around August 24, 2015, WIS contacted Mr. [redacted] and offered to provide internet marketing services for [redacted]. Mr. [redacted] accepted the offer from WIS and decided to have WIS market his business. In exchange for these services, Mr. [redacted] agreed to pay WIS a start-up fee of $99.99 and recurring monthly payments of $400.00. On September 24, 2015 Mr. [redacted] spoke with WIS customer service about his account. It was determined that WIS would work with Mr. [redacted] to optimize his search terms to cause greater traffic to his business website. Subsequently, Mr. [redacted] decided to cancel his service with WIS before WIS’s services were fully operational and effective. As a result of Mr. [redacted]’s decision to terminate, WIS offered to refund the second charge of $400 for services offered from September through October despite Mr. [redacted]’s contractual obligations. Along with that, WIS also offered services from September to November free of charge to allow Mr. [redacted] another opportunity to see the effectiveness of WIS’s services. However, Mr. [redacted] rejected both offers.The Complaint alleges that WIS breached the terms of its internet marketing agreement with Mr. [redacted]. Specifically, Mr. [redacted] believes WIS failed to deliver results that were promised during WIS’s sales pitch for search engine optimization. Mr. [redacted] claims that WIS did not provide him with the services he was promised because he was not at the top of page one. At the time the advertisement service was purchased, however, WIS did not and does not make any promises or guarantees about results. WIS’s services, like all search engine optimization services (“SEO”), take time and results often depend on variables outside of WIS’s control. For example, search engines change their algorithms, impacting an ad’s placement, possible resulting in a loss of clicks. As you can see, WIS cannot and did not guarantee Mr. [redacted] to be fully implemented and operational within the first month. WIS believes that Mr. [redacted] would have seen more results like he had expected over time and that Mr. [redacted] was provided reporting indicated an increase in trafficking. The $400.00 monthly charge is meant to be a monthly budget to push the advertising campaign. The way the advertising words work is that it takes time to rise to apremium position. As such, WIS cannot and did not guarantee Mr. [redacted] continued referrals or to be at the top of the search engine at all times. Accordingly, it was not atypical that in the initial month of service, the search terms for the campaign are not been sufficiently optimized to trigger enough results for Mr. [redacted] to notice any change in his business volume. However, WIS firmly believes that Mr. [redacted] would have seen tangible results over time.WIS grounds itself on honest business practices and trains its representatives to not overpromise on its services. Thus, WIS avoids the pitfalls of intentional and innocent misrepresentation. On the other hand, WIS does offer its prospective customers statistical information regarding past customers’ success. Also, an estimate is offered to provide a prospective customer with an idea of what WIS’s services could do for the customer’s business. Here, WIS did just that. WIS provided an estimate – not a guaranty – of the effectiveness of WIS’s services. If Mr. [redacted] perceived this notion mistakenly, it is unfortunate; nevertheless, WIS should not be penalized for making a good faith sales effort to potential customers.Further, the Complaint alleges that Mr. [redacted] never received status updates or customer service from WIS. This allegation has no merit as WIS Customer Service department responded to Mr. [redacted] on numerous occasions. WIS keeps records of emails and phone calls between its clients in order to deliver great customer service. WIS recognizes there was some miscommunication between themselves and Mr. [redacted], however; WIS made genuine efforts to remedy the situation. WIS attempted to mend his concerns and frustrations by offering refunds and free services. Mr. [redacted] denied any resolution.As a modest business enterprise, WIS diligently strives to provide a quality service to its customers. As in every business, there are always those who will be unsatisfied with the business’s practices, product/service, or customer interaction, albeit all legal and professional. WIS provides in its contract all the material terms that obligates each party to perform. Every customer has the duty to read those terms, and if he does not, the knowledge of those terms are imputed on him regardless. WIS did not breach the contract and provided services rendered to Mr. [redacted]. Therefore, pursuant to the terms of the contract, WIS is entitled to the payment of the first month of service.WIS strives to provide great customer service to their merchants and would like to see a mutually beneficial resolution to this situation. Should you have any questions or concerns please do not hesitate to email [redacted]For the firm,/s/[redacted]

Complaint: [redacted]I am rejecting this response because:The lawyer working on behalf of the company just provided far more information than the company ever did about its processes concerning SEO and the 'time it takes.'  I am familiar with SEO but this is NOT how the service was marketed.
The sales person who called stated this was a google ad which would appear at the top of the first results page.  She said it would be a fixed ad that would be shown to the predetermined demographic pool.  She stated once the ad was up and running, I would immediately start receiving leads.  She never mentioned that it would take time, or that this was SEO-driven.  
This company is preying on new businesses who haven't learned yet that there are these unethical companies around every corner.  They are using high-pressure, omissive, misleading sales tactics and then trapping us into contracts to receive extremely disappointing service and no results.  
I request a full refund.  The managing partner at my brokerage is an attorney and I will be reaching out to him if this is not resolved.
Sincerely,[redacted]

To Whom It May Concern: Our firm has the pleasure of representing WholesaleInternet Solutions, LLC (“WIS”).  Thisletter is in response to an October 8, 2015 letter regarding the Revdex.com Complaint, #[redacted](“Complaint”) made by [redacted], who manages a [redacted]...

near Tampa,Florida (“[redacted]”).  This letterwill address Ms. [redacted]’s claims with the hopes of achieving an amicableresolution. On or around September 22, 2015, WIS contacted Ms. [redacted]and offered to provide internet marketing services for her [redacted]. Ms.[redacted] accepted the offer from WIS and decided to have WIS market her VacationRental.  In exchange for these services, Ms.[redacted] agreed to pay WIS a start-up fee of $75.00 and recurring monthlypayments of $250.00. Recently, statistical information was generated for Ms. [redacted]providing insight on her new account with WIS. This information revealed Ms.[redacted]’s website was receiving relatively well and steady traffic from [redacted]search users (“campaign”). WIS provides month-to-month service so that itscustomers can assess the value of the advertising and determine if they want tocontinue.  Customers, such as Ms. [redacted],are not locked [redacted] contracts and they may cancel at any time, for any reason.On October 5, 2015, Ms. [redacted] requested her account with WIS be terminated. Itwas Ms. [redacted]’s decision to cancel her service before WIS’s services werefully operational and effective.   The Complaint alleges that WIS is engaged infraudulent business practices. This allegation seems to be rooted in afundamental misunderstanding of internet search engine optimization services(“SEO”). WIS provides a service that – over time – leads to increased trafficon a client’s website which can lead to increased business. WIS is confidentthat if Ms. [redacted] would allow WIS more time to optimize the [redacted]’ssearch terms there would be a marked increase in traffic to Ms. [redacted]’swebsite. WIS’s services, like all SEO’s, take time and results often depend onvariables outside of WIS’s control. Accordingly, it was not atypical that inthe initial month of service, or, in this case the initial fourteen days, thesearch terms for Ms. [redacted]’s campaign had not been sufficiently optimized totrigger enough results for Ms. [redacted] to notice any change in her businessvolume. However, WIS firmly believes that Ms. [redacted] would have seen tangibleresults over time. Furthermore, WIS flatly rejects the contention thatthey lied or misrepresented their services to Ms. [redacted] in any way. WIS doesnot engage in the illegal practice of falsifying information in its statisticalreports to customers. WIS is not in the practice of lying to their customersand WIS made no lies or misrepresentations in this instance. WIS proudlygrounds itself in training its employees in honest, standard businesspractices. This training includes avoiding any type of intentional oraccidental misrepresentations of WIS’s services. WIS relays the success it hashad with current customers to prospective customers to show the effectivenessof WIS’s services, but they are never portrayed as guarantees of what abusiness would look like to prospective customers. It follows that there wasnot any breach of the agreement between WIS and Ms. [redacted], and that Ms. [redacted]is not entitled to recover any portion of the $250.00 paid for each month ofWIS’s services.  Nonetheless, WIS is committedto customer service and satisfaction. With this in mind, WIS is willing to re-extend its offer with the sameterms of the previous agreement she had with WIS to help Ms. [redacted]’s websitereceive a higher volume of traffic. WIS would like to reoffer this position ifand when Ms. [redacted] re-opens her account with WIS. As a valued customer, WISwould like to work with Ms. [redacted] and explore the possibilities of helping herreach her desired marketing result and to work with her so that her [redacted]campaigns are tailored to her needs.  WIS strives to provide great customer service to theirmerchants and would like to see a mutually beneficial resolution to thissituation. Should you have any questions or concerns please do not hesitate toemail [redacted]@attorneygl.com.    For the firm,/s/James C.H[redacted], Esq.Global LegalResources, LLPJCH/ksc

To Whom It May Concern:As you area aware, our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”).  This letter is in response to the November 10, 2015 letter regarding the Revdex.com Complaint, #[redacted] (“Complaint”), made by [redacted] of [redacted] (“[redacted]”). This letter will address Ms. [redacted]’s claims with the hopes of achieving an amicable resolution.To reiterate the facts, on or around July 13, 2015, WIS contacted Ms. [redacted] and offered to provide Internet marketing services for [redacted]. Ms. [redacted] accepted the offer and decided to have WIS market her Real Estate Company.  In exchange for these services, Ms. [redacted] agreed to pay WIS a start-up fee of $99.99 and recurring monthly payments of $300.00. Statistical information was generated for Ms. [redacted] which provided insight on her account with WIS. This information revealed that Ms. [redacted]’s website was receiving relatively well and steady traffic from Google search users (“campaign”). WIS provides short-term contract services so that its customers can assess the value of the advertising and determine if they want to continue. Upon signing up with WIS, Ms. [redacted] signed a 3 month service contract. On July 28, 2015, Ms. [redacted] requested her account with WIS be terminated; just 15 days after her account began.  The Complaint again alleges that WIS breached the terms of its internet marketing agreement with Ms. [redacted].  Specifically, Ms. [redacted] believes WIS failed to deliver results that were promised during WIS’s sales pitch for search engine optimization. Ms. [redacted] claims that WIS did not provide her with the services she was promised because she was not at the top of page one.  At the time the advertisement service was purchased, however, WIS did not and does not make any promises or guarantees about results.  WIS’s services, like all search engine optimization services, take time and results often depend on variables outside of WIS’s control. As such, WIS cannot and did not guarantee Ms. [redacted] continued referrals or to be at the top of the search engine at all times. Accordingly, it was not atypical that in the initial month of service, the search terms for the campaign are not been sufficiently optimized to trigger enough results for Ms. [redacted] to notice any change in her business volume. However, WIS continues to firmly believe that Ms. [redacted] would have seen tangible results over time.According to the agreement Ms. [redacted] personally guaranteed, WIS has no guarantee of results. WIS makes no representations or guarantees regarding effectiveness or timeliness of the services in meeting Ms. [redacted]’s business objectives. By agreeing to these terms, Ms. [redacted] also agreed not to disparage or defame WIS in any respect or to make any derogatory comments, whether written (on public forums, Attorney General, Revdex.com, blogs, social networks, etc.), regarding WIS. WIS grounds itself on honest business practices and trains its representatives to not overpromise on its services. This includes provided accurate and original reports and accounting. Thus, WIS avoids the pitfalls of intentional and innocent misrepresentation. On the other hand, WIS does offer its prospective customers statistical information regarding past customers’ success. Also, an estimate is offered to provide a prospective customer with an idea of what WIS’s services could do for the customer’s business. Here, WIS did just that. WIS provided an estimate – not a guaranty – of the effectiveness of WIS’s services. If Ms. [redacted] perceived this notion mistakenly, it is unfortunate; nevertheless, WIS should not be penalized for making a good faith sales effort to potential customers. As a modest business enterprise, WIS diligently strives to provide a quality service to its customers. As in every business, there are always those who will be unsatisfied with the business’s practices, product/service, or customer interaction, albeit all legal and professional. WIS provides in its contract all the material terms that obligates each party to perform. Every customer has the duty to read those terms, and if she does not, the knowledge of those terms are imputed on her regardless. WIS did not breach the contract and provided services rendered to Ms. [redacted]. Therefore, pursuant to the terms of the contract, WIS is entitled to the payment for services provided. It follows that there was not any breach of the agreement between WIS and Ms. [redacted], and that Ms. [redacted] is not entitled to recover any portion of the amount paid for WIS’s services. WIS strives to provide great customer service to their merchants and would like to see a mutually beneficial resolution to this situation. Should you have any questions or concerns please do not hesitate to email [redacted].   For the firm,/s/[redacted]

To Whom It May Concern:Our firm has the pleasure of representing Wholesale Internet Solutions, LLC (“WIS”).  This letter is in response to the October 27, 2015 letter regarding the Revdex.com Complaint, #[redacted] (“Complaint”), made by [redacted] of [redacted]...

(“[redacted]”). This letter will address Ms. [redacted]’s claims with the hopes of achieving an amicable resolution.On or around July 13, 2015, WIS contacted Ms. [redacted] and offered to provide Internet marketing services for [redacted]. Ms. [redacted] accepted the offer from WIS and decided to have WIS market her Real Estate Company.  In exchange for these services, Ms. [redacted] agreed to pay WIS a start-up fee of $99.99 and recurring monthly payments of $300.00. Recently, statistical information was generated for Ms. [redacted] providing insight on her new account with WIS. This information revealed Ms. [redacted]’s website was receiving relatively well and steady traffic from Google search users (“campaign”). WIS provides short-term contract services so that its customers can assess the value of the advertising and determine if they want to continue. On July 28, 2015, Ms. [redacted] requested her account with WIS be terminated, just 15 days after her account began.  Upon signing up with WIS, Ms. [redacted] signed a 3 month service contract. The Complaint alleges that WIS breached the terms of its internet marketing agreement with Ms. [redacted].  Specifically, Ms. [redacted] believes WIS failed to deliver results that were promised during WIS’s sales pitch for search engine optimization. At the time the advertisement service was purchased, however, WIS did not make any promises or guarantees about results.  Ms. [redacted] alleges she never received a single lead as a result of the internet ad. This allegation seems to be rooted in a fundamental misunderstanding of internet search engine optimization services (“SEO”). WIS provides a service that – over time – leads to increased traffic on a client’s website which can lead to increased business. For example, search engines change their algorithms, impacting an ad’s placement, possible resulting in a loss of clicks. As you can see, WIS cannot and did not guarantee Ms. [redacted]’s ad be fully implemented and operational within fifteen days. The $300.00 charge is meant to be a monthly budget to push the advertising campaign.  The way the advertising words work is that it takes time to rise to a premium position.  As such, WIS cannot and did not guarantee Ms. [redacted] continued referrals or to be at the top of the search engine at all times.WIS is confident that if Ms. [redacted] would allow WIS more time to optimize the [redacted]’s search terms there would be a marked increase in traffic to Ms. [redacted]’s website. Accordingly, it was not atypical that in the initial month of service, or, in this case the initial fifteen days, the search terms for Ms. [redacted]’s campaign had not been sufficiently optimized to trigger enough results for Ms. [redacted] to notice any change in her business volume. However, WIS firmly believes that Ms. [redacted] would have seen tangible results over time as she had remarkable clicks in such a short time span.Ms. [redacted] further alleges that she should receive a refund for the months after she’ asked for her account to be canceled.  Ms. [redacted] signed a 3 month contract at a rate of $300.00 per month indicating she is responsible for paying the monthly fees for the agreed upon time. . Because Ms. [redacted]’s ad was up and running, as well as accruing traffic, through each month that Ms. [redacted] was billed, no refund is due to her.WIS flatly rejects the contention that Ms. [redacted] is owed any return from WIS. As explicitly, explained to Ms. [redacted], once the request was received to cancel the account the ad would remain up until the end of the agreed upon term and billing cycle. WIS is not in the practice of overcharging their customers and WIS did not incorrectly charge or overcharge Ms. [redacted].  Ms. [redacted] was charged for the services provided until they’d been concluded, as per her cancellation notice.   While it is unfortunate that Ms. [redacted] was unaware that she entered into a three month contract that does not entitle her to fees. It follows that there was not any breach of the agreement between WIS and Ms. [redacted], and that Ms. [redacted] is not entitled to recover any portion of the $300.00 paid for each month of WIS’s services. Nonetheless, WIS is committed to customer service and satisfaction. As a valued customer, WIS would like to work with Ms. [redacted] and explore the possibilities of helping her reach her desired marketing result and to work with her so that her Google campaigns are tailored to her needs. WIS strives to provide great customer service to their merchants and would like to see a mutually beneficial resolution to this situation. Should you have any questions or concerns please do not hesitate to email [redacted].   For the firm,/s/[redacted]