Wholesale Vinyl & Aluminum of Abingdon

Kelly Mace
The [email protected] (336)777-
Dear Kelly
Thank you for bringing this issue to our attentionWe have investigated the incident and have found that Ms*** did not receive the level of service we believe she deserved
At AAA Insurance, we
promise to provide our policy holders with genuine care and protection through the finest personal service and insurance solutions possibleWe do not feel that Ms*** received the finest service and as a result, we have reached out to the Ms*** on June 5th, to remedy the service she receivedThe agent, Michael, is no longer with the company as of May 12,
In addition, we will happily reinstate the policy, credit the $late fee and the $reinstatement fee back to Ms***’s account
We appreciate the Revdex.com letting us know about this occurrence so that we can improve our service offering and make things right for this valued customerIf we can be of additional assistance, please let us know
Sincerely,
Kelly T***
Customer Service Manager

Hello,
AAA insurance has contacted Mr. [redacted] and explained why the collection notice was sent. AAA insurance has resolved the issue to his satisfaction.
Thank you.