Wicks Furniture

I am rejecting this response because: Actually your advertising is my businessWith your "Going Out of Business" sign you are able to enforce such a One Sided store policy of All Sales are Final, NO EXCHANGE, or ReturnWhen you purchase from a store that is indeed going out of business you expect that all sales are finalHowever you are FALSELY using the going out of business sign towards your advantage which is MISLEADING to customersFor Over a year you have been advertising the store as going out of business without an actual intent of closing your storeYou continue to be in business there for you are AdvertisingIf you were in fact closing there would be no need for such a rude statement as " its none of my business" from your partInstead you should of been able to offer me a response with an estimated closing dateSo in fact you are Advertising

To whom it may concerned,I ( [redacted] store manager) cannot locate her invoice base on her name and date of purchaseIn order for me to know what item she bought from us, I need her original invoice- Thank you

To whom it may concern,We don't have a return or exchange policyThe customer aware of the Policy at the time of Purchase, which customer have sign on the original receiptAs far as our closing sale advertizing is none of her businessThank you.Manager***9/17/

To whom it may concern,We don't have a return or exchange policyThe customer aware of the Policy at the time of Purchase, which customer have sign on the original receiptAs far as our closing sale advertizing is none of her business. Thank you.Manager***9/17/

To whom it may concerned,I (*** *** store manager) cannot locate her invoice base on her name and date of purchaseIn order for me to know what item she bought from us, I need her original invoice- Thank you

Initial Business Response /* (1000, 5, 2016/05/31) */
I, *** *** (Store Manager), responding to case #XXXXXXXX regarding to Mr*** *** Power Reclining SofaOn September 26,2014, Mr*** came in to store and agreed to purchase all merchandise sold as is to him and he received everything
in good orderWe don't offer any type of warranty as Mr*** acknowledge at the time of purchaseA copy of his signature on invoice #mis attachPlease let Mr*** know that there is nothing we can offer him at this timePlease let me know if there is anything I can help to solve this issue
Thank you
Initial Consumer Rebuttal /* (3000, 7, 2016/05/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I can believe how some people,like Mr*** could say that they adviced us about as is is when we buy the furniture,new not a second hand furniture;on april 2016, when we go to the store he told us "we are closing,tell that to the manufacturer,they should take care of that.How many times they going to close?The honesty is the basis of a good business.I wrote before on my previous mail that I contacted the manufacturer AC PACIFIC CORPORATION,before and after I coctacted Mr.***,a representative from Pacific told me, the store have to take care of that.The warranty was attached to the furniture.I don't really Know whose going to take care of the warranty.For your attention and comprehention,thank you.*** and *** ***
Final Business Response /* (4000, 10, 2016/06/07) */
To Whom it May Concern,
Refering to my previous response that we don't have any warranty on our merchandises due to we are going out of Business SalePlease let Mr*** know that we don't have any warranty
Thank you,
Manager
Final Consumer Response /* (4200, 13, 2016/06/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If the company is not responsible due to they are closing; then is the manufacturer AC PACIFIC CORPORATION the one to do the furniture repair; would you please help us to do the complaint to themThank youSincerely *** and *** ***

Initial Business Response /* (1000, 5, 2016/05/31) */
I, *** *** (Store Manager), responding to case #XXXXXXXX regarding to Mr*** *** Power Reclining SofaOn September 26,2014, Mr*** came in to store and agreed to purchase all merchandise sold as is to him and he received everything
in good orderWe don't offer any type of warranty as Mr*** acknowledge at the time of purchaseA copy of his signature on invoice #mis attachPlease let Mr*** know that there is nothing we can offer him at this timePlease let me know if there is anything I can help to solve this issue
Thank you
Initial Consumer Rebuttal /* (3000, 7, 2016/05/31) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I can believe how some people,like Mr*** could say that they adviced us about as is is when we buy the furniture,new not a second hand furniture;on april 2016, when we go to the store he told us "we are closing,tell that to the manufacturer,they should take care of that.How many times they going to close?The honesty is the basis of a good business.I wrote before on my previous mail that I contacted the manufacturer AC PACIFIC CORPORATION,before and after I coctacted Mr.***,a representative from Pacific told me, the store have to take care of that.The warranty was attached to the furniture.I don't really Know whose going to take care of the warranty.For your attention and comprehention,thank you.*** and *** ***
Final Business Response /* (4000, 10, 2016/06/07) */
To Whom it May Concern,
Refering to my previous response that we don't have any warranty on our merchandises due to we are going out of Business SalePlease let Mr*** know that we don't have any warranty
Thank you,
Manager
Final Consumer Response /* (4200, 13, 2016/06/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If the company is not responsible due to they are closing; then is the manufacturer AC PACIFIC CORPORATION the one to do the furniture repair; would you please help us to do the complaint to themThank youSincerely *** and *** ***

To whom it may concerned,I (*** *** store manager) cannot locate her invoice base on her name and date of purchaseIn order for me to know what item she bought from us, I need her original invoice- Thank you

? I am rejecting this response because:
Actually your advertising is my businessWith your "Going Out of Business"? sign you are able to enforce such a One Sided store policy of All Sales are Final, NO EXCHANGE, or ReturnWhen you purchase from a store that is indeed going out of business you expect that all sales are finalHowever you are FALSELY using the going out of business sign towards your advantage which is MISLEADING to customersFor Over a year you have been advertising the store as going out of business without an actual intent of closing your storeYou continue to be in business there for you are AdvertisingIf you were in fact closing there would be no need for such a rude statement as " its none of my business" from your partInstead you should of been able to offer me a response with an estimated closing dateSo in fact you are Advertising

I am rejecting this response because:
Actually your advertising is my business. With your "Going Out of Business"  sign you are able to enforce such a One Sided store policy of All Sales are Final, NO EXCHANGE, or Return. When you purchase from a store that is indeed going out of business you expect that all sales are final. However you are FALSELY using the going out of business sign towards your advantage which is MISLEADING to customers. For Over a year you have been advertising the store as going out of business without an actual intent of closing your store. You continue to be in business there for you are False Advertising. If you were in fact closing there would be no need for such a rude statement as " its none of my business" from your part. Instead you should of been able to offer me a response with an estimated closing date. So in fact you are False Advertising.

To whom it may concern,We don't have a return or exchange policy. The customer aware of the Policy at the time of Purchase, which customer have sign on the original receipt. As far as our closing sale advertizing is none of her business. Thank you.Manager[redacted]9/17/16