We have been out to [redacted] 's residence to replace the stuffing in the lumbar of this recliner He also requested more stuffing in the arms, however because they are sewn the chair would have to be repaired at our store [redacted] would not allow us to take the chair for further repair As far as the warranty, the chair has been modified by [redacted] , with an alternate block base that voids the warranty on the frame Any claims in regards to the frame will not be honored by the manufacturer as stated on the warranty card
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:yes,they came and stuffed the back and seat.we could not let them take the chair as ** *** has no otherchair that is suitable for him to use while the chair is being repaired, he needs a large chair and he has medical issues that makes it uncomfortable for him to sit in a chairAlso they never said anything regarding the base we put under the chair voiding the warrantyHe needs that base to make it higher to get out of the chairThen the last we spoke, they said they would be out next Tuesday 6/* to fix the arm of the chair.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We have been out to *** ***'s residence to replace the stuffing in the lumbar of this recliner He also requested more stuffing in the arms, however because they are sewn the chair would have to be repaired at our store *** *** would not allow us to take the chair for further
repair As far as the warranty, the chair has been modified by ** ***, with an alternate block base that voids the warranty on the frame Any claims in regards to the frame will not be honored by the manufacturer as stated on the warranty card
Revdex.com:At this time, my complaint, ID *** regarding WIEDY'S FURNITURE has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***
We have been out to [redacted] 's residence to replace the stuffing in the lumbar of this recliner He also requested more stuffing in the arms, however because they are sewn the chair would have to be repaired at our store [redacted] would not allow us to take the chair for further repair As far as the warranty, the chair has been modified by [redacted] , with an alternate block base that voids the warranty on the frame Any claims in regards to the frame will not be honored by the manufacturer as stated on the warranty card
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:yes,they came and stuffed the back and seat.we could not let them take the chair as ** *** has no otherchair that is suitable for him to use while the chair is being repaired, he needs a large chair and he has medical issues that makes it uncomfortable for him to sit in a chairAlso they never said anything regarding the base we put under the chair voiding the warrantyHe needs that base to make it higher to get out of the chairThen the last we spoke, they said they would be out next Tuesday 6/* to fix the arm of the chair.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
We have been out to *** ***'s residence to replace the stuffing in the lumbar of this recliner He also requested more stuffing in the arms, however because they are sewn the chair would have to be repaired at our store *** *** would not allow us to take the chair for further
repair As far as the warranty, the chair has been modified by ** ***, with an alternate block base that voids the warranty on the frame Any claims in regards to the frame will not be honored by the manufacturer as stated on the warranty card
Revdex.com:At this time, my complaint, ID *** regarding WIEDY'S FURNITURE has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***