Wigent Excavating, LLC

Initial Business Response / [redacted] (1000, 9, 2015/07/24) */ Contact Name and Title: James [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: ***@wigentexc.com Dear ***, OFFER: WE did work at [redacted] propertyWe were told by the general contractor to dress it up and try to create a little better drainage without a lot of expenseThese are mini warehouse storage units that were initially installed by othersThere is a grade difference of to 18''between buildings & 4.The buildings are probably 200' longThere was only one catch basin between the buildings that was only about inch lower than the finish floor of the lower building.The catch basins were made of single wall plastic with a six inch single wall pipe out of itWe cut the top of the basins down as much as we couldThe existing 6'' tile was less than ftin the ground.we reshaped as much as we could.We top dress the entire property with several loads of stone along with grading and rollingWe hauled in topsoil to cut off an entrance and divert storm water.I was asked to dress up something that needed much more work than anyone wanted to spendI was not asked to replace any piping or catch basins.In summary I did what I was askedIf they would have wanted me to guarantee it would work with the existing piping the way it was,I would have walked away.We have been in business since and I don't believe that anyone has ever turned us in to the Revdex.comThankyou, [redacted] Initial Consumer Rebuttal / [redacted] (3000, 16, 2015/08/06) */ Mr Weigent responded to my complaint stating the work he didI appreciate the work he didUnfortunately he did not address my complaintNo where in his response was he concerned about customer satisfaction or the quality of his work My contractor contacted him several times and showed him pictures of the problemHe showed no interested in what my contractor had to say just like he has shown no interest in my problem in this Revdex.com complaint

Initial Business Response /* (1000, 9, 2015/07/24) */
Contact Name and Title: James [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@wigentexc.com
Dear [redacted],
OFFER:
WE did work at [redacted] property. We were told by the general contractor to dress it up and try to create a little...

better drainage without a lot of expense. These are mini warehouse storage units that were initially installed by others. There is a grade difference of 12 to 18''between buildings 3 & 4.The buildings are probably 200' long. There was only one catch basin between the buildings that was only about 1 inch lower than the finish floor of the lower building.The catch basins were made of single wall plastic with a six inch single wall pipe out of it. We cut the top of the basins down as much as we could. The existing 6'' tile was less than 1 ft. in the ground.we reshaped as much as we could.We top dress the entire property with several loads of stone along with grading and rolling. We hauled in topsoil to cut off an entrance and divert storm water.I was asked to dress up something that needed much more work than anyone wanted to spend. I was not asked to replace any piping or catch basins.In summary I did what I was asked. If they would have wanted me to guarantee it would work with the existing piping the way it was,I would have walked away.We have been in business since 1958 and I don't believe that anyone has ever turned us in to the Revdex.com. Thankyou, [redacted]
Initial Consumer Rebuttal /* (3000, 16, 2015/08/06) */
Mr Weigent responded to my complaint stating the work he did. I appreciate the work he did. Unfortunately he did not address my complaint. No where in his response was he concerned about customer satisfaction or the quality of his work My contractor contacted him several times and showed him pictures of the problem. He showed no interested in what my contractor had to say just like he has shown no interest in my problem in this Revdex.com complaint.