Wigs & Beauty

Complaint: [redacted] I am rejecting this response because: Regardless as to whether or not I seemed satisfied or indesisive about the product, the overall treatment that was given once I called to voice my complaint was unnecessary and not professionalIf this company wants to justify hanging up in their customers face numerous times with their customer "appearing" to be satisfied then maybe they should refamiarize theirselves with the definition of customer serviceI work for the largest retailer in the world and I understand my company has returns/exchange policiesWe are able to assist our customers based off of the situation to ensure our customers have the best possible experienceAnd also to ensure they're comfortable shopping in my facility Regards, [redacted]

Complaint: [redacted]
I am rejecting this response because:
 
Regardless as to whether or not I seemed satisfied or indesisive about the product, the overall treatment that was given once I called to voice my complaint was unnecessary and not professional. If this...

company wants to justify hanging up in their customers face numerous times with their customer "appearing" to be satisfied then maybe they should refamiarize theirselves with the definition of customer service. I work for the largest retailer in the world and I understand my company has returns/exchange policies. We are able to assist our customers based off of the situation to ensure our customers have the best possible experience. And also to ensure they're comfortable shopping in my facility.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: Regardless as to whether or not I seemed satisfied or indesisive about the product, the overall treatment that was given once I called to voice my complaint was unnecessary and not professional. If this company wants to justify...

hanging up in their customers face numerous times with their customer "appearing" to be satisfied then maybe they should refamiarize theirselves with the definition of customer service. I work for the largest retailer in the world and I understand my company has returns/exchange policies. We are able to assist our customers based off of the situation to ensure our customers have the best possible experience. And also to ensure they're comfortable shopping in my facility.
Regards,
[redacted]