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Wil Build Construction LLC

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Reviews Wil Build Construction LLC

Wil Build Construction LLC Reviews (6)

I work between the hours of am and pmIf you Can call outside those hours it would be greatThank you

11/10/2017- I haven't received any contact or resolutions from the businessIdeally, regarding my cosmetic repairs (ie the french doors) I'd like them to give me new doors because they're uneven, but when I spoke to them about the cosmetic repairs and the doors, they said they'd be willing to come through and puddy the area, which is not what I wantAnd if that's their only solution, I'd rather them just leave it alone.My main concern is the yard and the safety hazards it has caused for others, including my childrenThere was a bunch of debris and large, sharp materials that presented dangers and did not own up to the clean soil promisedUpon the return visit, I did thank the man who came and did work around the concrete job,which is when I found out that he had been ordered not to touch any other part of the yardAfter this, I called and asked *** when the job would be completed*** was very unpleasantI told him his people did not come with truckloads of dirt, that I watched them the whole time and there was no dirt brought to the back of the home at allThey actually brought along a concrete slab, crammed up some rock and clay around the slab, and distributed that with a shovel*** claimed it was not in the contract that they provide a final grade and they wouldn't be returning to fix anything elseI may be willing to take a refund in part, but I really just want my yard doneFor a $200,home and $8,job, I just want my yard finished 12/1/2017- This is not a sod issueIt was brought up initially because the buildings around me had it and I inquired, but I'm no longer asking for that or any other freebiesThe debris taken in the pictures has since been cleaned up because my husband and I wanted to make it somewhat safe for anyone to walk onBut the pictures I have on the record were taken the very same day their people came out to work on our yard, while their workers were still parked outside of our homeI reached out to them and said anything would be better than what we have now, but what is really important to us is the appearance of our yardWe chose them for their quality and were disappointed when we received no seed, little small, and no final gradeWe still have cosmetic repairs in the home that we'd love for them to come and fix (the trim lay around our doors that's busted, the uneven closet doors, etc) but I'm willing to put all of those issues on the inside of the house aside if they would just come and do the final grade seed and straw like was in the contractAs I said before, they left piles of concrete, rows of nails and plywood, and other dangerous materialWe just want the job done

Complaint: ***
I am rejecting this response because: we are not complaining about the grass growing, we are complaining about the conditions of the yard itselfThey stated in their response that they brought in truck loads of dirt, that in fact is not true, I was at
home when they came and watched everything they didWe were promised, clean top soil as our final gradeIn which the small amount of dirt they used, it had big rocks, weeds and roots in itAs seen in photos they did not bring in clean top soil through out the yard, it clearly shows our rough gradeThey did not clean up or remove debrisWhich includes pieces of siding, large nails, staples, ply wood, medal brackets as showed in photosWe have been watering in late evenings and a lot of the yard is bare with NO seedThere is nothing there to grow! There is a huge difference between a rough graded yard and a final graded yardWe did walk out and meet with the last gentleman that came to add dirt around the sidewalk and we asked him if they planned on adding dirt and he stated that he was to do nothing else but around the sidewalkWe did thank him for his work (around the sidewalk) looked great and wish that the rest of the yard looked like thatAs also stated in original complaint about the inside of the home, the busted floor and door trim (showed in photos) they tried puddying them, crooked doors and so onThe floor company has been here times to remove and replace flooring and it is still not completed! We feel that we have been very patient through this while ordealWhen buying a new home the home owner shouldn't have to hire outside contractors to fix and replace these issuesThe yard itself is a huge problem considering we are needing a rock hound to remove all rocks and debris from yard before adding dirt, seed and to restraw what should have been done right the first timeWe're talking thousands of dollars to have someone come back to do it right! We feel its a very unfair situation and hope that someone else doesn't have to go through this tooWe choose this company because they spoke about such high quality and did not stand up to their wordThey did not bring any dirt at all to the back yard what so ever! If they would be willing to come back and fix the yard as promised we will remove our complaint...
Sincerely,
*** ***

I work between the hours of 930 am and 130 pm. If you Can call outside those hours it would be great. Thank you.

See attached document

11/10/2017 Called business. No answer. Left voicemail. Will call back next Friday. 11/17/2017 Called business. No answer. Left voicemail.  11/22/2017 (Message left) From [redacted]: Fridays are not the best for me. We faxed a letter of response to the Revdex.com. Are there any new issues? Give me a call at [redacted] 12/1/2017 (Call to [redacted]) It wasn't until months later after the job was done that she moved in. Our contract was only for "seeding and strawing" and that's what we did. We never agreed to add "sod"- which is what the consumer kept asking for for free. She was comparing our job to a neighbor's who had gotten sod but her neighbor's yard was not our issue and sod was never in our contract as a final grade. We gave her extra dirt, did our seed and straw job and came back to do an area near the sidewalk that was not yet finished at the time. Upon doing the sidewalk job, the consumer even told our guy he did a good job. We talked to her about this issue and every time we speak, she begins to harp on small, petty issues. She even called once about a water bottle being left in her yard. We are not a company that leaves a mess, so whatever she is saying was left in her yard from us, I'd like to see pictures of it- is that possible? It sounds to me that she still just wants her free sod, which we're not willing to give her because we don't do that and such was never in our contract. We're also not going back and regrading her yard because it doesn't need it. Please feel free to email me the pictures at [redacted]@gmail.com.

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Address: 8892 Highway 21, Hillsboro, Missouri, United States, 63050-2000

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