Wilbur-Ellis Company

purchased a sprayer $5000. and a rebuild kit for the same sprayer, but got the wrong one. called the local store in Mount Vernon WA. and got yelled at by the customer service worker who said they don't sell that sprayer {but they do}. Then checked the ticket and found that it was purchased online through an email to the Oregon branch so I called them, but got the same from a female version of the guy from the WA store. We put them on the "do not buy from" list.

Complaint: [redacted] I am rejecting this response because: the information [redacted] ***, Director of Parking and Traffic, provided is falseBased on phone records, I obtained from Sprint Network, I placed a call May 10th, at 12:08pm to the SFA Parking and Traffic, the duration of the call was minutesDuring this call, I spoke with a female workers who told me she was either the assistant director or directorShe was basically yelling and being rude, even saying "Do I need help or not?!?"She also expressed several times there was nothing that could be doneOnce I told her what the female dispatcher told me when I called the SFA University Police, on May 6th, 8:25am, duration of the call was minutes, she said she would check and see if the call was made and I never received a call backThen when I made the decision to file a complaint because Stephen F Austin State University is known for giving unfair parking tickets by the studentsAs for the second appeal [redacted] is referring to, during the phone call that was place on May 10th 2017, I was told the appeals committee was done hearing appeals cases until the start of the next semester which is August 31, therefore I could NOT register for summer or fall coursesI had no other option but to pay this injustice ticket I receivedI'm requesting a full refund(Willing to provided any documents) Regards, [redacted]

[redacted] ***Director Parking & TrafficStephen FAustin State University [redacted] ***Nacogdoches, TX 75962-[redacted] www.sfasu.edu/parking [redacted]

Complaint: ***
I am rejecting this response because: the information *** ***, Director of Parking and
Traffic, provided is falseBased on phone records, I obtained from Sprint Network, I placed a call May 10th, at 12:08pm to the SFA Parking and Traffic, the duration of the call was minutesDuring this call, I spoke with a female workers who told me she was either the assistant director or directorShe was basically yelling and being rude, even saying "Do I need help or not?!?"She also expressed several times there was nothing that could be doneOnce I told her what the female dispatcher told me when I called the SFA University Police, on May 6th, 8:25am, duration of the call was minutes, she said she would check and see if the call was made and I never received a call backThen when I made the decision to file a complaint because Stephen F Austin State University is known for giving unfair parking tickets by the studentsAs for the second appeal *** *** is referring to, during the phone call that was place on May 10th 2017, I was told the appeals committee was done hearing appeals cases until the start of the next semester which is August 31, therefore I could NOT register for summer or fall coursesI had no other option but to pay this injustice ticket I receivedI'm requesting a full refund(Willing to provided any documents)
Regards,
*** ***

[redacted]Director Parking & TrafficStephen F. Austin State University[redacted]Nacogdoches, TX 75962-6132[redacted]www.sfasu.edu/parking[redacted]