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Wilburn's Collision Service

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Wilburn's Collision Service Reviews (3)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below."Act of God" or not, the business was negligent by purposely leaving my vehicle out during a hail stormRegardless, at this point, my bumper will still not remain in place, I must push it back in place each time I drive itIt also still has traces of orange peel and scratchesWilburn's had my vehicle for two weeks and my car is still NOT repaired properly (the original repair, bumper, I took the vehicle in for)I am requesting the remainder of my money back ($300) Regards, [redacted] [redacted]

From: [email protected] Sent: Monday, June 5, 4:PM To: info Subject: Case id*** I am sorry for no response it has been crazy hereAs for Ms.***, she came to us to have us fix her car, we charged her $600.00, she called with an
complaint, we told her to bring it back to us and we would fix it at no cost to herAs for the hail damage, that was an act of God, in that storm we sustained over $90,damage at our placeTo make her feel better we gave her back $of original $We do not feel we are responsible for the hail damage, we have always tried to go out of our way for our customers, but this is plain and simple an act of God Thank you , Wilburn's Collison Service Lowell Wilburn You are more than welcome to call with any questions765-676-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below."Act of God" or not, the business was negligent by purposely leaving my vehicle out during a hail stormRegardless, at this point, my bumper will still not remain in place, I must push it back in place each time I drive itIt also still has traces of orange peel and scratchesWilburn's had my vehicle for two weeks and my car is still NOT repaired properly (the original repair, bumper, I took the vehicle in for)I am requesting the remainder of my money back ($300)
Regards,
*** ***

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