[redacted] *** In Response to complaint ID [redacted] On 08-17-I was contracted to repair missing grout on chimneys for customerI power washed areas to be repairedI used a grinder to get out loose joints and debris from areas to be repairedI pointed up all areas I spoke to customer aboutI water sealed all areas when repair was completeThere is no way the chimney will leak from repaired areas, customer should call roofer to check flashing.thank you [redacted]
[redacted] *** In Response to complaint ID [redacted] On 08-17-I was contracted to repair missing grout on chimneys for customerI power washed areas to be repairedI used a grinder to get out loose joints and debris from areas to be repairedI pointed up all areas I spoke to customer aboutI water sealed all areas when repair was completeThere is no way the chimney will leak from repaired areas, customer should call roofer to check flashing.thank you [redacted]