Wilderness Family Naturals, LLC

When complaint was received it was explained that our return policy specifically does not cover taste related issues, but we offer refunds for defective productsThere is no problem with the specific lot of product he received We contacted him by email and he then demanded we stop doing so
If he feels the product is defective he is welcome to send it to us for testing to receive a refund, but we are not able to tell him that as he has requested no contact

Thank you for contacting us! We do not have any record of this person being our customerSee attached Revdex.comshopify file for a screenshot of the fact that from the scant information provided we cannot find any record of this womanNo sales order was given, no refund was requested, and customer
refuses to acknowledge any of the responses she has receivedAttached bboriginal is the original email sent by woman filing the complaintNo information was providedAttached Revdex.comresponse1, reading from the bottom up shows the timeline of hours from the original email for my response requesting more informationThat response was ignoreddays later (during the weekend, we are closed) the filer complained about no response, to which I immediately responded on monday with as much information as I could possibly provide as the filer only made complaints and never provided detail on what she was looking forin Attached Revdex.comresponseyou will see her "threatening" the company with a complaint to you, in which she was answered politely and told that we would welcome the ability to talk with you about her complaint.?

When complaint was received it was explained that our return policy specifically does not cover taste related issues, but we offer refunds for defective products. There is no problem with the specific lot of product he received.  We contacted him by email and he then demanded we stop doing so....

If he feels the product is defective he is welcome to send it to us for testing to receive a refund, but we are not able to tell him that as he has requested no contact.