From: Wildgreen LandscapingDate: Fri, Aug 26, at 10:AMSubject: Wildgreen Landscaping complaintTo: [redacted] , Attached is a copy of the extract for the client’s accountFor the year of 2015: Invoice # [redacted] (April bill): Our client paid $with the check number *** Invoice # [redacted] (May bill): Our client paid $with the check number *** Invoice # ***, [redacted] and [redacted] (June, July and August): According to our client, she sent us a check numbered [redacted] for $ that would cover these monthsWe have applied this check towards these months in good faith that the check is in fact for $During previous conversations, our client have mentioned that the check was for $instead of $She did not send the copy of the check number [redacted] for us to make sure that it was in fact for $This is where the mistake happened and our former employee credited the account twice for a total of $instead of $Invoice # [redacted] (September): Our client paid $with the check number ***Invoice # [redacted] (October): It has not been paidAccording to our client, she had called to make a payment in the amount of $through debit cardHer debit card was never charged, and she even states that in her letterTherefore, she does not have $credit because her credit card was never charged For the year of 2016: Invoice # (March, first cut of the season): It has not been paidInvoice # [redacted] (April): It has not been paidInvoice # [redacted] (May): It has not been paidInvoice # [redacted] (June): Our client paid $with the check number ***Invoice # [redacted] (July): It has not been paidOur client mentioned that she would send a money order, in which she copied and sent youHowever, we have not received this money order yetIn 2015, it showed that she did have a credit of $in her account because our former employee made a mistake and put the check number [redacted] in the system twiceHowever, we never received $According to our client we only received $We have fixed the account, and the amount our client owe as of now is $for the mowing of October 2015, March, April, May and July of Wildgreen Landscaping starts either at the end of March, or AprilDuring the season of 2015, we started in AprilThe season goes until the end of OctoberMeaning there are months in the season of During those months, we have only received checks from our clientDuring the year of 2016, we have started in MarchSo far, we have only received one check from our clientAccording to the latest Revdex.com letter we have received, our client sent a money order that we have not receivedApparently the Postal Service failed into delivering it to Wildgreen LandscapingWe did not receive the money order and we feel that it is not Wildgreen responsibility or fault that the money ordered was not delivered to usOur client needs to address this issue directly with the Postal serviceCurrently, the amount she owes Wildgreen Landscaping is still $Best Regards, Irma B [redacted] (Message from Revdex.com- The following information was sent subsequent to the preceding response.)From: Wildgreen LandscapingDate: Mon, Aug 29, at 3:PMSubject: Wildgreen LandscapingTo: Good Afternoon [redacted] , I just want to let you know that we have received a money order payment from [redacted] for a total of $So far we have received: - Check number [redacted] that paid for the month of April 2015.- Check number [redacted] that paid for the month of May 2015.- Check number [redacted] that paid for the months of June, July and August of 2015.- Check number [redacted] that paid for the month of September of 2015.- Check number [redacted] that paid for the month of June of 2016.- The money order we have received today that covers the months of October 2015; March of and April of 2016, respectively [redacted] still owe us for the months of May, July, and August of Best Regards,
From: Wildgreen LandscapingDate: Fri, Aug 26, at 10:AMSubject: Wildgreen Landscaping complaintTo: [redacted] , Attached is a copy of the extract for the client’s accountFor the year of 2015: Invoice # [redacted] (April bill): Our client paid $with the check number *** Invoice # [redacted] (May bill): Our client paid $with the check number *** Invoice # ***, [redacted] and [redacted] (June, July and August): According to our client, she sent us a check numbered [redacted] for $ that would cover these monthsWe have applied this check towards these months in good faith that the check is in fact for $During previous conversations, our client have mentioned that the check was for $instead of $She did not send the copy of the check number [redacted] for us to make sure that it was in fact for $This is where the mistake happened and our former employee credited the account twice for a total of $instead of $Invoice # [redacted] (September): Our client paid $with the check number ***Invoice # [redacted] (October): It has not been paidAccording to our client, she had called to make a payment in the amount of $through debit cardHer debit card was never charged, and she even states that in her letterTherefore, she does not have $credit because her credit card was never charged For the year of 2016: Invoice # (March, first cut of the season): It has not been paidInvoice # [redacted] (April): It has not been paidInvoice # [redacted] (May): It has not been paidInvoice # [redacted] (June): Our client paid $with the check number ***Invoice # [redacted] (July): It has not been paidOur client mentioned that she would send a money order, in which she copied and sent youHowever, we have not received this money order yetIn 2015, it showed that she did have a credit of $in her account because our former employee made a mistake and put the check number [redacted] in the system twiceHowever, we never received $According to our client we only received $We have fixed the account, and the amount our client owe as of now is $for the mowing of October 2015, March, April, May and July of Wildgreen Landscaping starts either at the end of March, or AprilDuring the season of 2015, we started in AprilThe season goes until the end of OctoberMeaning there are months in the season of During those months, we have only received checks from our clientDuring the year of 2016, we have started in MarchSo far, we have only received one check from our clientAccording to the latest Revdex.com letter we have received, our client sent a money order that we have not receivedApparently the Postal Service failed into delivering it to Wildgreen LandscapingWe did not receive the money order and we feel that it is not Wildgreen responsibility or fault that the money ordered was not delivered to usOur client needs to address this issue directly with the Postal serviceCurrently, the amount she owes Wildgreen Landscaping is still $Best Regards, Irma B [redacted] (Message from Revdex.com- The following information was sent subsequent to the preceding response.)From: Wildgreen LandscapingDate: Mon, Aug 29, at 3:PMSubject: Wildgreen LandscapingTo: Good Afternoon [redacted] , I just want to let you know that we have received a money order payment from [redacted] for a total of $So far we have received: - Check number [redacted] that paid for the month of April 2015.- Check number [redacted] that paid for the month of May 2015.- Check number [redacted] that paid for the months of June, July and August of 2015.- Check number [redacted] that paid for the month of September of 2015.- Check number [redacted] that paid for the month of June of 2016.- The money order we have received today that covers the months of October 2015; March of and April of 2016, respectively [redacted] still owe us for the months of May, July, and August of Best Regards,
VERY POOR CUSTOMER SERVICE AND THEY MAKE UP POLICIES AS YOU SPEAK ON THE PHONE WITH THEMWILL NEVER DO BUSINESS WITH THESE COMPANY AGAIN