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Wildwood Casino

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Wildwood Casino Reviews (3)

We drove to cripple creek for a nice valentines mealI looked up the local specials and loved the sound of "steak and prawn dinner $19.99" at the wildwood casino
After being told there was an hour and a half wait, we played a few games and got a drink
I was extremely hungry from the wait, as I have hypoglycemia
We get our "steak and prawn" which just ends up being pre-breaded & pre fried BABY SIZED SHRIMPAbsolute advertisingI cannot eat gluten & they said the SHRIMP couldn't be prepared gluten freeI had to drive to Divide to get something I could actually eat, and ended up feeling very ill due to not eating for so longKind of ruined my valentines day with their advertising!

I went last week for the first timeManagement was super friendly and staffHad dinner at Joe's and the food was fantastic! I will go back
P.S I also hit a $9,Jackpot within the first minutes I was there

The Wildwood Casino's customer-service is obsolete to say the leastYou can never get a straight answer, no one will take ownership of anything said over the phone or information given to you by employeesEvery employee I have spoken with or try to get assistance from regarding; players card information, credits ,meals comps etc has told me, due to new Management and Ownership, and they are not allowed to help or do any servicesI'm told by the Casino Host, and Floor Manager on duty there's nothing they can do I have to email the GMI've been waiting for a reply fir months! Absolutely the worst service and business ethic I've encounter in years

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Address: 119 Carbonate St, Cripple Creek, Colorado, United States, 80813

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