Wilkinson PM is always very careful when charging a tenant for damages This particular house was left very dirty and it is obvious by looking at the photos There is food spilled in the freezer and old dried food on the cabinets, dog hair mixed with thick layers of dust on all the baseboards and doorjambs, a quarter inch covering the entire ceiling fan, 100's of dead bugs filling the sliding glass door track and window sills This was reviewed by the owner of Wilkinson PM and it is definitely a legitimate charge
To whom it may concern: Regarding this complaint, it is true that this applicant was offered some of his application fee back ($40.00)The terms of return of these funds were not agreed upon as you can see in the email thread that has been attached to this letter In that email you will see that Mr [redacted] is quoting statute from the Virginia Residential Landlord Tenant Act (VRLTA) This act only applies to landlords that lease more than properties The owner of the property that was applied for is not required to follow the VRLTA and does not wish to , which is in my contract between Wilkinson PM and the property owner Under Virginia law we are not required to give back any of the application fee but offered some back to Mr [redacted] out of generosity But as you can see in the email communication the terms were that we would give his application fee check of $back if he brought $to our office He apparently was not willing to do this so we cashed his check and kept all of the money We are willing to write a check for $and send it to Mr [redacted] at the address listed on the complaint form if that is what he wants It is important to me though, that ll of the facts are clear regarding this complaint and for it to be known that Wilkinson PM, Incdid not do anything wrong or against the law and neither did its employees.Thank you, Patrick F [redacted] VP Wilkinson PM, Inc
To whom it may concern:Regarding this complaint, it is true that this applicant was offered some of his application fee back ($40.00)The terms of return of these funds were not agreed upon as you can see in the email thread that has been attached to this letterIn that email you will see that Mr [redacted] is quoting statute from the Virginia Residential Landlord Tenant Act (VRLTA) This act only applies to landlords that lease more than properties The owner of the property that was applied for is not required to follow the VRLTA and does not wish to , which is in my contract between Wilkinson PM and the property owner Under Virginia law we are not required to give back any of the application fee but offered some back to Mr [redacted] out of generosity But as you can see in the email communication the terms were that we would give his application fee check of $back if he brought $to our office He apparently was not willing to do this so we cashed his check and kept all of the money We are willing to write a check for $and send it to Mr [redacted] at the address listed on the complaint form if that is what he wants It is important to me though, that ll of the facts are clear regarding this complaint and for it to be known that Wilkinson PM, Incdid not do anything wrong or against the law and neither did its employees.Thank you,Patrick F [redacted] VP Wilkinson PM, Inc
April 28, To whom it may concern: I am responding to the complaint from [redacted] with ID # [redacted] It is my understanding that my employee has worked everything out with ***-please confirm.Thank you - Patrick F [redacted] , co-owner/VP Wilkinson PM The following is from [redacted] ***'s property manager:The owner had me obtain five bids for the leak in the roofIt was very small obtained to the bathroom area & it didn't leak every time it rainedIn the end if you recall Wilkinson even gave the owner a small credit back for thisIt did take a few months to have this resolved but I cannot take responsibility because my hands were tied [redacted] was kept informed of this.The late fees were discussed with [redacted] all the timesHe let me know early on that he wasn't going to pay them and that when & if he vacated we could take them from his deposit which we didFor the increase in the deposit [redacted] was also aware of this and never sent the funds in for the increaseWhen he was vacating we discussed this again and I let him know that at that time his deposit would be decreased by that amount and he was ok with thatFor the $owners supplies I had charged [redacted] for thisAfter this deposit went out I was still going back and forth with the owner [redacted] for the receipts.When I finally received them I emailed [redacted] the copy and also called himWe both agreed that he shouldn't have been charged for those items and emailed the owner immediately and called himThis took several days and than I was leaving for vacation but called [redacted] in the meantime letting him know that I was still working on thisIn the end the owner agreed to the refund but didn't want to and wanted to charge the tenant for other items to make up the $and I wouldn't agree to itOne of the pictures with the trash bags being up against the tree [redacted] was correct that those bags weren't sitting on his propertyWhile there on a Sunday to go over everything [redacted] mentioned that and l reached out to the owner, only to find out that he had asked his neighbor if he could put all of the trash & debris up against that tree since his house was on the market for rent and he didn't want them sitting thereOnce I found this out I called [redacted] back to let him knowl always called [redacted] back within twenty four/forty-eight hours, we played phone tag, we emailed each otherIn the end he was very upset over the charges that were deducted from his deposit, when I met him on that Sunday he acknowledged that when moving out he had forgotten to return back for the items in the yard, and with inches of snow on original move out I couldn't see the yardThe owner came down once it melted and found everything and cleaned it up [redacted] acknowledged that his friends had partied in the back yard and left all of the beer cans, tags from the cans, & etcin the fire pit and also thrown all over the back yardI went by the house late evening after dark for his move out inspection since I wasn't able to meet him during the dayHis dog chewed up the front doorknob and he blamed this on the owners dogsAccording to the neighbor that the owner is friends with, he informed him that at one time [redacted] had up to five dogs in the house for months but when I questioned him about it he denied it***'s $check has already been mailed out and I plan to touch base with him this week to make sure that he's received it nowI'm very upset by his rude remarks regarding me personally and I honestly take great offense to thisIf he had received the entire deposit back like he wanted to since he has just purchased a house two streets over this would have never been an issue!
Wilkinson PM is always very careful when charging a tenant for damages This particular house was left very dirty and it is obvious by looking at the photos There is food spilled in the freezer and old dried food on the cabinets, dog hair mixed with thick layers of dust on all the baseboards and doorjambs, a quarter inch covering the entire ceiling fan, 100's of dead bugs filling the sliding glass door track and window sills This was reviewed by the owner of Wilkinson PM and it is definitely a legitimate charge
To whom it may concern: Regarding this complaint, it is true that this applicant was offered some of his application fee back ($40.00)The terms of return of these funds were not agreed upon as you can see in the email thread that has been attached to this letter In that email you will see that Mr [redacted] is quoting statute from the Virginia Residential Landlord Tenant Act (VRLTA) This act only applies to landlords that lease more than properties The owner of the property that was applied for is not required to follow the VRLTA and does not wish to , which is in my contract between Wilkinson PM and the property owner Under Virginia law we are not required to give back any of the application fee but offered some back to Mr [redacted] out of generosity But as you can see in the email communication the terms were that we would give his application fee check of $back if he brought $to our office He apparently was not willing to do this so we cashed his check and kept all of the money We are willing to write a check for $and send it to Mr [redacted] at the address listed on the complaint form if that is what he wants It is important to me though, that ll of the facts are clear regarding this complaint and for it to be known that Wilkinson PM, Incdid not do anything wrong or against the law and neither did its employees.Thank you, Patrick F [redacted] VP Wilkinson PM, Inc
To whom it may concern:Regarding this complaint, it is true that this applicant was offered some of his application fee back ($40.00)The terms of return of these funds were not agreed upon as you can see in the email thread that has been attached to this letterIn that email you will see that Mr [redacted] is quoting statute from the Virginia Residential Landlord Tenant Act (VRLTA) This act only applies to landlords that lease more than properties The owner of the property that was applied for is not required to follow the VRLTA and does not wish to , which is in my contract between Wilkinson PM and the property owner Under Virginia law we are not required to give back any of the application fee but offered some back to Mr [redacted] out of generosity But as you can see in the email communication the terms were that we would give his application fee check of $back if he brought $to our office He apparently was not willing to do this so we cashed his check and kept all of the money We are willing to write a check for $and send it to Mr [redacted] at the address listed on the complaint form if that is what he wants It is important to me though, that ll of the facts are clear regarding this complaint and for it to be known that Wilkinson PM, Incdid not do anything wrong or against the law and neither did its employees.Thank you,Patrick F [redacted] VP Wilkinson PM, Inc
April 28, To whom it may concern: I am responding to the complaint from [redacted] with ID # [redacted] It is my understanding that my employee has worked everything out with ***-please confirm.Thank you - Patrick F [redacted] , co-owner/VP Wilkinson PM The following is from [redacted] ***'s property manager:The owner had me obtain five bids for the leak in the roofIt was very small obtained to the bathroom area & it didn't leak every time it rainedIn the end if you recall Wilkinson even gave the owner a small credit back for thisIt did take a few months to have this resolved but I cannot take responsibility because my hands were tied [redacted] was kept informed of this.The late fees were discussed with [redacted] all the timesHe let me know early on that he wasn't going to pay them and that when & if he vacated we could take them from his deposit which we didFor the increase in the deposit [redacted] was also aware of this and never sent the funds in for the increaseWhen he was vacating we discussed this again and I let him know that at that time his deposit would be decreased by that amount and he was ok with thatFor the $owners supplies I had charged [redacted] for thisAfter this deposit went out I was still going back and forth with the owner [redacted] for the receipts.When I finally received them I emailed [redacted] the copy and also called himWe both agreed that he shouldn't have been charged for those items and emailed the owner immediately and called himThis took several days and than I was leaving for vacation but called [redacted] in the meantime letting him know that I was still working on thisIn the end the owner agreed to the refund but didn't want to and wanted to charge the tenant for other items to make up the $and I wouldn't agree to itOne of the pictures with the trash bags being up against the tree [redacted] was correct that those bags weren't sitting on his propertyWhile there on a Sunday to go over everything [redacted] mentioned that and l reached out to the owner, only to find out that he had asked his neighbor if he could put all of the trash & debris up against that tree since his house was on the market for rent and he didn't want them sitting thereOnce I found this out I called [redacted] back to let him knowl always called [redacted] back within twenty four/forty-eight hours, we played phone tag, we emailed each otherIn the end he was very upset over the charges that were deducted from his deposit, when I met him on that Sunday he acknowledged that when moving out he had forgotten to return back for the items in the yard, and with inches of snow on original move out I couldn't see the yardThe owner came down once it melted and found everything and cleaned it up [redacted] acknowledged that his friends had partied in the back yard and left all of the beer cans, tags from the cans, & etcin the fire pit and also thrown all over the back yardI went by the house late evening after dark for his move out inspection since I wasn't able to meet him during the dayHis dog chewed up the front doorknob and he blamed this on the owners dogsAccording to the neighbor that the owner is friends with, he informed him that at one time [redacted] had up to five dogs in the house for months but when I questioned him about it he denied it***'s $check has already been mailed out and I plan to touch base with him this week to make sure that he's received it nowI'm very upset by his rude remarks regarding me personally and I honestly take great offense to thisIf he had received the entire deposit back like he wanted to since he has just purchased a house two streets over this would have never been an issue!