Will's All Pro Plumbing & AC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] I did not refuse serviceActually I have a receipt for $that demonstrates that I did not refuse serviceI paid $for one year service while the actual contract I paid for $years warrantyIs this the super discount that [redacted] is talking about?When the tech serviced my water softener for $he claimed that he would return in two weeks with an offer from management but have not heard from himI will call [redacted] to see if he can actually offer me a decent price for service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** I had already spoken with *** this morningI am waiting for a call from his office to let me know the day and time the tech will come to check systemI did accept ***'s offer as he described it to meHope the repairs will not be to costlyWill advise with results.Regards,***

To whom it may concern;*** *** *** has been in contact with Ms*** went out on August 5, to inspect her AC system that was not running at the time. Upon his inspection he proceeded to let Ms*** know she has a leak in her condenser coil and would be better off replacing
the unit that repairing it She agreed to replace the unit and applied for financingThe next day she did cancel the install to replace her unitMs*** is only being charged for the parts to get her cooling that day not for the restock fee. *** the AC manager spoke with her today August 10, and came to the agreement she would only pay for the part we are not charging her for the coolant we put in for her We apologize for any inconvenience this may have caused

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We did come out to the job and service the unit on that date and I have spoken to the tech the unit will not come on when plugged inWe can send a Water Softener tech to his house this week if Mr*** will call my cell at 210-*** so I can get our expert to his house at no service charge and if the unit needs work I will discount the repairs dramaticallyWe are willing to help get this system back up and runningPlease let me know.***

we made a attempt to clear the sewer lineWe will never promise the line will ever open because sewers are not suppose to clog upI have given the daughter who owns the house my number and we are willing to remove our cableWe will not repair the break only remove our stuck cable in the clients
pipe systemI am willing to repair the pipe system at cost to the client but I need them to call meThis is my cell *** ** *** ** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** I did not refuse serviceActually I have a receipt for $that demonstrates that I did not refuse serviceI paid $for one year service while the actual contract I paid for $years warrantyIs this the super discount that *** is talking about?When the tech serviced my water softener for $he claimed that he would return in two weeks with an offer from management but have not heard from himI will call *** to see if he can actually offer me a decent price for service

This was a company that was not in business anymoreWe bought this company's phone number in and did not buy its debt or contractsThat companies names were *** *** ***,*** ***We purchased a phone number and our company is registered with the state as " Austin Air Rescue
LLC"We have a DBA Texas All ProUnfortunately we do not have warranties for any products bought prior to November Mr*** called the number and we offered service and he refusedI am willing to help him with some major discounts to help him with the product that is not working properlyPlease call my cell 210-*** my name is ***Please let me know if there is anything I can do for you

We have received *** ***'s complaintThis is an ongoing issue and we are currently working to resolve the matter at hand The AC manager and the general manager have not only contacted ***, but her son as well.Let me be the first to apologize for the level of service you have
receivedThis matter is not only important to you, but it is important to us as wellWe have been in contact with *** and are arranging to have them inspect the AC system as a third partyWe can understand how frustrating this is and appreciate your patience with usYou will hear from us and we will do our best to keep in contact with you and make this right so that we have a better relationship going into the future*** ***Customer Service Manager***Tell us why here