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William H. Bass Trucking

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William H. Bass Trucking Reviews (2)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,

Thank you for this inquiry. Please allow me to update you on this situation. On or around August 141the submitter of the enclosed customer concern, [redacted] ***, was informed that Wilgus Property Management had requested that the claim in question be re-opened. The underwriter is reviewing this claim... at Mrs. ***' request, and, as of this date, a determination has not yet been made by them as to whether her home will be re-inspected. On that same date an additional invoice, for plumbing repairs, was sent to the underwriter, and this invoice is also still under review.Our office was not aware of a direct request for mold testing until receiving this customer concern form today, and we are working now to schedule Sussex Environmental to inspect the area in question.Our office understands and sympathizes with the fact that insurance claims can be complicated and frustrating, especially in a condominium association,and we hope that our recent actions to address Mrs. ***' concerns address the matters as stated in her customer concern form.Should you have any questions, or if you require additional information on this matter, please feel free to contact the Property Manager handling this issue for us, [redacted] . She can be reached at [redacted] [redacted] [redacted] ***

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