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William J Wyatt

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Reviews William J Wyatt

William J Wyatt Reviews (6)

WILLIAM JW***, M.D., F.A.C.SRECONSTRUCTIVE SURGERY AND FACIAL REJUVENATION BODY CONTOURING AND SURGERY OF THE HAND May 9, Revdex.comSouth County Road Suite Fort Collins, CO Case # [redacted] , In response to the complaint filed against our office I would like to explain how this situation occurredOn 6/22/DrW [redacted] consulted (document #1) on patient [redacted] , who has Medicare as his primary insuranceDrW [redacted] stated that he informed the patients' daughter and Mr [redacted] that he was not a provider for Medicare (he opted out in see documents #2, #3) this is well known in the hospital by all Physicians and staffA letter was sent to all referring physicians and [redacted] medical staff November 2013, stating his decision to "Opt-Out" of MedicareThe consult billed out at $425.00, which was paid in fullDrW [redacted] stated that he tried to deter this family sensing that financial issues may arise, he felt pressured by daughter [redacted] to go forward with this operationShe explained that she would make payments to our office she just wanted her dad taken care ofProper consents were signed and witnessed by doctor, patient, daughter, and nurse present in the room (document #4)Surgery was performed on 06-24-The patient [redacted] needed extensive surgery to close his wound (document #5)DrW [redacted] debrided skin to muscle x 15cm which equals 375cm then found it necessary to apply a wound vac machineThis surgery billed out at $At this point family and patient are well aware that DrW [redacted] is not a provider for Medicare, yet they consent to surgery number two; (document #6) for skin grafts to cover the woundWhich is now x 8cm equal to 204cm squared, also an extensive and difficult operation that billed out at $(document #7)Since the initial payment of $on October 21, not another payment had been received by this office even though [redacted] had agreed to make monthly paymentsConsequently the family was sent another statement for both surgeries for $15,655.00, and again in December of [redacted] called our office on behalf of her father denying that she had been informed about DrW***'s non-provider status with Medicare (document #8)Our office made an agreement with her to take $a month [redacted] sent two checks in a row one dated 1/19/for $and another dated 2/19/for $(document #9)Why would [redacted] make a payment If as she claims she "had no idea" DrW [redacted] was not a provider for Medicare? In addition she had to know by the second surgery, because she was receiving statements, but she went forward with that operation as wellWhen a patient agrees to make payments sometimes their account shows up on our collection report especially if they have a large balance, this is what happened in this caseWhen the mistake was discovered our office called the collection center immediately to pull this account backA letter of apology was sent immediately to Pam [redacted] (document #10), The [redacted] family felt it was still necessary to call your office, the Wyoming Board of Medicine, and Medicare to complain about our office (document #11) DrW [redacted] went above and beyond in his treatment of this patientIn an effort to calm the situation our office billed this claim to Medicare even though we are under no obligation to do soThe claim was billed with the modifier which tells Medicare that we know we are not providersIn most situations we get a denial for all charges; Medicare makes the patient responsible which is stated on the EOBMiraculously, Medicare paid our office a total of $which left some responsibility to the patient for co-insurance, and non-provider charges and a very large write-off for us (document #12)Therefore, the patient still owes a balance of $157.00, in accordance with the Medicare rules.I apologize to you for the delay in these explanations, but as you can see a lot of documentation, thought and time are necessary to explain the full situation from our endI do not feel that Mr [redacted] was treated unfairly; he received excellent care from DrW [redacted] for which DrW [redacted] should be compensatedDrW [redacted] Is a private practicing physician he does not work for the hospital or any other organization he does not receive compensation of any kind outside of his practiceDue to this complaint or because of it precious time was taken away from other patients needing our care and attentionI hope that you will consider the closure of this case.Regards,Patty Ann O [redacted] , CMA, CCS-P, MEdOffice Manager

Complaint: [redacted] I am rejecting this response because:The following is reply from my Sister, [redacted] , who is the Primary Care Giver for my Father:"We were never notified, either verbally or in writing, that this provider wouldn’t accept Medicare for payment of my father’s surgeries regardless of what MrsW [redacted] allegesMy father is years old so it was evident the type of insurance he had to cover medical expensesWhen asked to provide signed paperwork indicating that we knew DrW [redacted] was not a Medicare provider and would therefore be personally responsible for the cost, we were met with stonewalling and intimidation Forms submitted by MrsW***, and signed by my father, where for consent to treatment, not notification that they didn’t participate in MedicareWe did reach out to MrsW [redacted] early on in this process to attempt to compromise on this amount but she chose to ignore suggestions put forth or became hostile.DrW***’s services were not sought out by this patient, he was recommended by [redacted] No type of consultation took place providing a schedule of fees, etcIf you don’t bill Medicare, why would you expect your patient to sign what is tantamount to a blank check?Including personally identifiable information of my father’s entire medical file, including his birth date and SSN, to the Revdex.com is against HIPPA laws and breaks many ethical boundaries MrsW [redacted] has blatantly ignored my father’s medical rights These files were totally irrelevant to the issue and should not have been shared with anyone.MrsW [redacted] neglects to mention that she billed Medicare not once, but twiceShe filed once in August (long before dialog about this account was discussed) and again in November Why would MrsW [redacted] bill Medicare and a supplemental Medicare insurance policy if this office has opted out of Medicare?? Why would you bill the patient and then bill Medicare twice for reimbursement even after it had been paid in full by my father?"My comments: I contacted ***, they have no written document of a personal financial responsibility on this matter signed by my father and/or sisterThe fact that [redacted] knew about how DrW [redacted] handles matters with regard to Medicare are not relative to the patient or his care giver DrW [redacted] is not employed by *** MrsW [redacted] and DrW***'s personal comments are "hearsay" Regards, [redacted]

Complaint: [redacted]
I am rejecting this response because:The following is reply from my Sister, [redacted], who is the Primary Care Giver for my Father:"We were never notified, either verbally or in writing, that this provider wouldn’t accept Medicare for payment of my father’s surgeries regardless of what Mrs. W[redacted] alleges. My father is 86 years old so it was evident the type of insurance he had to cover medical expenses. When asked to provide signed paperwork indicating that we knew Dr. W[redacted] was not a Medicare provider and would therefore be personally responsible for the cost, we were met with stonewalling and intimidation.  Forms submitted by Mrs. W[redacted], and signed by my father, where for consent to treatment, not notification that they didn’t participate in Medicare. We did reach out to Mrs. W[redacted] early on in this process to attempt to compromise on this amount but she chose to ignore suggestions put forth or became hostile.Dr. W[redacted]’s services were not sought out by this patient, he was recommended by [redacted]. No type of consultation took place providing a schedule of fees, etc. If you don’t bill Medicare, why would you expect your patient to sign what is tantamount to a blank check?Including personally identifiable information of my father’s entire medical file, including his birth date and SSN, to the Revdex.com is against HIPPA laws and breaks many ethical boundaries.  Mrs. W[redacted] has blatantly ignored my father’s medical rights.  These files were totally irrelevant to the issue and should not have been shared with anyone.Mrs. W[redacted] neglects to mention that she billed Medicare not once, but twice. She filed once in August (long before dialog about this account was discussed) and again in November.  Why would Mrs. W[redacted] bill Medicare and a supplemental Medicare insurance policy if this office has opted out of Medicare??  Why would you bill the patient and then bill Medicare twice for reimbursement even after it had been paid in full by my father?"My comments:  I contacted [redacted], they have no written document of a personal financial responsibility on this matter signed by my father and/or sister. The fact that [redacted] knew about how Dr. W[redacted] handles matters with regard to Medicare are not relative to the patient or his care giver.  Dr. W[redacted] is not employed by [redacted].  Mrs. W[redacted] and Dr. W[redacted]'s personal comments are "hearsay".   Regards,
[redacted]

WILLIAM J. W[redacted], M.D., F.A.C.S. RECONSTRUCTIVE SURGERY AND FACIAL REJUVENATION  BODY CONTOURING AND SURGERY OF THE HAND May 9, 2016 Revdex.com6020 South County Road 5 Suite 100 Fort Collins, CO 80528 Case # [redacted], In response to the...

complaint filed against our office I would like to explain how this situation occurred. On 6/22/15 Dr. W[redacted] consulted (document #1) on patient [redacted], who has Medicare as his primary insurance. Dr. W[redacted] stated that he informed the patients' daughter and Mr. [redacted] that he was not a provider for Medicare (he opted out in 2013 see documents #2, #3) this is well known in the hospital by all Physicians and staff. A letter was sent to all referring physicians and [redacted] medical staff November 2013, stating his decision to "Opt-Out" of Medicare. The consult billed out at $425.00, which was paid in full. Dr. W[redacted] stated that he tried to deter this family sensing that financial issues may arise, he felt pressured by daughter [redacted] to go forward with this operation. She explained that she would make payments to our office she just wanted her dad taken care of. Proper consents were signed and witnessed by doctor, patient, daughter, and nurse present in the room (document #4). Surgery was performed on 06-24-15. The patient [redacted] needed extensive surgery to close his wound (document #5). Dr. W[redacted] debrided skin to muscle 25 x 15cm which equals 375cm then found it necessary to apply a wound vac machine. This surgery billed out at $7612.00. At this point family and patient are well aware that Dr. W[redacted] is not a provider for Medicare, yet they consent to surgery number two; (document #6) for skin grafts to cover the wound. Which is now 23 x 8cm equal to 204cm squared, also an extensive and difficult operation that billed out at $8043.00 (document #7). Since the initial payment of $425.00 on October 21, 2015 not another payment had been received by this office even though [redacted] had agreed to make monthly payments. Consequently the family was sent another statement for both surgeries for $15,655.00, and again in December of 2015. [redacted] called our office on behalf of her father denying that she had been informed about Dr. W[redacted]'s non-provider status with Medicare (document #8). Our office made an agreement with her to take $100.00 a month. [redacted] sent two checks in a row one dated 1/19/16 for $100.00 and another dated 2/19/16 for $100.00 (document #9). Why would [redacted] make a payment If as she claims she "had no idea" Dr. W[redacted] was not a provider for Medicare? In addition she had to know by the second surgery, because she was receiving statements, but she went forward with that operation as well. When a patient agrees to make payments sometimes their account shows up on our collection report especially if they have a large balance, this is what happened in this case. When the mistake was discovered our office called the collection center immediately to pull this account back. A letter of apology was sent immediately to Pam [redacted] (document #10), The [redacted] family felt it was still necessary to call your office, the Wyoming Board of Medicine, and Medicare to complain about our office (document #11).  Dr. W[redacted] went above and beyond in his treatment of this patient. In an effort to calm the situation our office billed this claim to Medicare even though we are under no obligation to do so. The claim was billed with the modifier which tells Medicare that we know we  are not providers. In most situations we get a denial for all charges; Medicare makes the patient responsible which is stated on the EOB. Miraculously, Medicare paid our office a total of $957.39 which left some responsibility to the patient for co-insurance, and non-provider charges and a very large write-off for us (document #12). Therefore, the patient still owes a balance of $157.00, in accordance with the Medicare rules.I apologize to you for the delay in these explanations, but as you can see a lot of documentation, thought and time are necessary to explain the full situation from our end. I do not feel that Mr. [redacted] was treated unfairly; he received excellent care from Dr. W[redacted] for which Dr. W[redacted] should be compensated. Dr. W[redacted] Is a private practicing physician he does not work for the hospital or any other organization he does not receive compensation of any kind outside of his practice. Due to this complaint or because of it precious time was taken away from other patients needing our care and attention. I hope that you will consider the closure of this case.Regards,Patty Ann O[redacted], CMA, CCS-P, MEdOffice Manager

WILLIAM J. W[redacted], M.D., F.A.C.S. RECONSTRUCTIVE SURGERY AND FACIAL REJUVENATION  BODY CONTOURING AND SURGERY OF THE HAND May 9, 2016 Revdex.com
6020 South County Road 5 Suite 100 Fort...

Collins, CO 80528 Case # [redacted], In response to the complaint filed against our office I would like to explain how this situation occurred. On 6/22/15 Dr. W[redacted] consulted (document #1) on patient [redacted], who has Medicare as his primary insurance. Dr. W[redacted] stated that he informed the patients' daughter and Mr. [redacted] that he was not a provider for Medicare (he opted out in 2013 see documents #2, #3) this is well known in the hospital by all Physicians and staff. A letter was sent to all referring physicians and [redacted] medical staff November 2013, stating his decision to "Opt-Out" of Medicare. The consult billed out at $425.00, which was paid in full. Dr. W[redacted] stated that he tried to deter this family sensing that financial issues may arise, he felt pressured by daughter [redacted] to go forward with this operation. She explained that she would make payments to our office she just wanted her dad taken care of. Proper consents were signed and witnessed by doctor, patient, daughter, and nurse present in the room (document #4). Surgery was performed on 06-24-15. The patient [redacted] needed extensive surgery to close his wound (document #5). Dr. W[redacted] debrided skin to muscle 25 x 15cm which equals 375cm then found it necessary to apply a wound vac machine. This surgery billed out at $7612.00. At this point family and patient are well aware that Dr. W[redacted] is not a provider for Medicare, yet they consent to surgery number two; (document #6) for skin grafts to cover the wound. Which is now 23 x 8cm equal to 204cm squared, also an extensive and difficult operation that billed out at $8043.00 (document #7). Since the initial payment of $425.00 on October 21, 2015 not another payment had been received by this office even though [redacted] had agreed to make monthly payments. Consequently the family was sent another statement for both surgeries for $15,655.00, and again in December of 2015. [redacted] called our office on behalf of her father denying that she had been informed about Dr. W[redacted]'s non-provider status with Medicare (document #8). Our office made an agreement with her to take $100.00 a month. [redacted] sent two checks in a row one dated 1/19/16 for $100.00 and another dated 2/19/16 for $100.00 (document #9). Why would [redacted] make a payment If as she claims she "had no idea" Dr. W[redacted] was not a provider for Medicare? In addition she had to know by the second surgery, because she was receiving statements, but she went forward with that operation as well. When a patient agrees to make payments sometimes their account shows up on our collection report especially if they have a large balance, this is what happened in this case. When the mistake was discovered our office called the collection center immediately to pull this account back. A letter of apology was sent immediately to Pam [redacted] (document #10), The [redacted] family felt it was still necessary to call your office, the Wyoming Board of Medicine, and Medicare to complain about our office (document #11).  Dr. W[redacted] went above and beyond in his treatment of this patient. In an effort to calm the situation our office billed this claim to Medicare even though we are under no obligation to do so. The claim was billed with the modifier which tells Medicare that we know we  are not providers. In most situations we get a denial for all charges; Medicare makes the patient responsible which is stated on the EOB. Miraculously, Medicare paid our office a total of $957.39 which left some responsibility to the patient for co-insurance, and non-provider charges and a very large write-off for us (document #12). Therefore, the patient still owes a balance of $157.00, in accordance with the Medicare rules.
I apologize to you for the delay in these explanations, but as you can see a lot of documentation, thought and time are necessary to explain the full situation from our end. I do not feel that Mr. [redacted] was treated unfairly; he received excellent care from Dr. W[redacted] for which Dr. W[redacted] should be compensated. Dr. W[redacted] Is a private practicing physician he does not work for the hospital or any other organization he does not receive compensation of any kind outside of his practice. Due to this complaint or because of it precious time was taken away from other patients needing our care and attention. I hope that you will consider the closure of this case.Regards,Patty Ann O[redacted], CMA, CCS-P, MEdOffice Manager

Complaint: [redacted]
I am rejecting this response because:
The following is reply from my Sister, [redacted], who is the Primary Care Giver for my Father:
"We were never notified, either verbally or in writing, that this provider wouldn’t accept Medicare for payment of my father’s surgeries regardless of what Mrs. W[redacted] alleges. My father is 86 years old so it was evident the type of insurance he had to cover medical expenses. When asked to provide signed paperwork indicating that we knew Dr. W[redacted] was not a Medicare provider and would therefore be personally responsible for the cost, we were met with stonewalling and intimidation.  Forms submitted by Mrs. W[redacted], and signed by my father, where for consent to treatment, not notification that they didn’t participate in Medicare. We did reach out to Mrs. W[redacted] early on in this process to attempt to compromise on this amount but she chose to ignore suggestions put forth or became hostile.
Dr. W[redacted]’s services were not sought out by this patient, he was recommended by [redacted]. No type of consultation took place providing a schedule of fees, etc. If you don’t bill Medicare, why would you expect your patient to sign what is tantamount to a blank check?
Including personally identifiable information of my father’s entire medical file, including his birth date and SSN, to the Revdex.com is against HIPPA laws and breaks many ethical boundaries.  Mrs. W[redacted] has blatantly ignored my father’s medical rights.  These files were totally irrelevant to the issue and should not have been shared with anyone.
Mrs. W[redacted] neglects to mention that she billed Medicare not once, but twice. She filed once in August (long before dialog about this account was discussed) and again in November.  Why would Mrs. W[redacted] bill Medicare and a supplemental Medicare insurance policy if this office has opted out of Medicare??  Why would you bill the patient and then bill Medicare twice for reimbursement even after it had been paid in full by my father?"
My comments:  I contacted [redacted], they have no written document of a personal financial responsibility on this matter signed by my father and/or sister. The fact that [redacted] knew about how Dr. W[redacted] handles matters with regard to Medicare are not relative to the patient or his care giver.  Dr. W[redacted] is not employed by [redacted].  Mrs. W[redacted] and Dr. W[redacted]'s personal comments are "hearsay".  
 
Regards,
[redacted]

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Address: 2232 Dell Range Blvd Ste 206, Cheyenne, Wyoming, United States, 82009-4942

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