Complaint: [redacted] I am rejecting this response because: Obviously, these responses are proving incommensurable for lack of an argument I’d like to take this time to be technical I have picture proof and witnesses that the day of Feb 27th,there was not a roof full but still (March 3rd) some snow on the roof (hence it did not snow here since my initial claim to Revdex.com) (See attached photo)***’s driconfirmed that there was no snow on the front roof, but the problem is not on the front roof, it is on the rear roof, which is where the kitchen is locatedIf he took the time to see the rear, he would have noticed that there was snow This is still hearsay because we are not arguing that there was snow on the roof or notWe are making attempted to see if my claim is legitI have had several professionals look at the roof to confirm there is a problemThis is not a plumbing issue, it is a roofing problemThere is only one way water could have entered the attic and that is through the roof If there is snow on the roof or not is totally irrelevant because the snow melting and finding its way into the attic is the problem Then it remained as ice until the temperature increased, then began flooding my kitchen through my large custom-made light fixture Although his claim that I harassed his wife is as well, this too is irrelevant to the fact that we are talking about the roofIf he had a problem with harassment he should call the police and not express that on this platform [redacted] also said that he returned my call is another lie I do not have his phone number so I couldn’t have called him The thing good about phone ***s, you can’t lie about whether or not you made a call, the proof is in the details I asked the roofers and the plumber (since he was involved), whether or not the melting devices is a good tool to have on my roof They supported the installation of this electrical device because the roof is a lower pitch and the device would prevent ice damage Apparently, [redacted] should become more acquainted with this product if he ever does another roof ***’s suggestion that I should have contacted him before I knew there was a problem is ridiculous because I don’t make a habit of sitting in my attic waiting for the snow to melt into my attic There is no way I would have known that the snow melted and refroze onto my attic plywood floor and saturating the insulation No other explanation can be made for why water entered my kitchen, except a roof ‘problem’The exact explanation is unknown but still hearsay because a problem exists and persists and [redacted] is not here [redacted] never offered to view the damage but did suggest that a plumber fix the leak and someone else repair the damage That is when he told me that he only stands behind his work for only a year This was the first time I heard of his one-year expiration date, which was the day of my complaint on 2/27/ I asked him if he felt his roof repairs should last longer than a year This is when he’s said he was done with the call and hung up The other roofer’s jaws dropped when they heard of any roof warranty less than years I have a damaged custom light fixture, roof problem and additional cost from another roofer’s repair costs (yet to be), but not a plumber cost because there are no water pipes in my attic as [redacted] suggests Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: Obviously, these responses are proving incommensurable for lack of an argument I’d like to take this time to be technical I have picture proof and witnesses that the day of Feb 27th,there was not a roof full but still (March 3rd) some snow on the roof (hence it did not snow here since my initial claim to Revdex.com) (See attached photo)***’s driconfirmed that there was no snow on the front roof, but the problem is not on the front roof, it is on the rear roof, which is where the kitchen is locatedIf he took the time to see the rear, he would have noticed that there was snow This is still hearsay because we are not arguing that there was snow on the roof or notWe are making attempted to see if my claim is legitI have had several professionals look at the roof to confirm there is a problemThis is not a plumbing issue, it is a roofing problemThere is only one way water could have entered the attic and that is through the roof If there is snow on the roof or not is totally irrelevant because the snow melting and finding its way into the attic is the problem Then it remained as ice until the temperature increased, then began flooding my kitchen through my large custom-made light fixture Although his claim that I harassed his wife is as well, this too is irrelevant to the fact that we are talking about the roofIf he had a problem with harassment he should call the police and not express that on this platform [redacted] also said that he returned my call is another lie I do not have his phone number so I couldn’t have called him The thing good about phone ***s, you can’t lie about whether or not you made a call, the proof is in the details I asked the roofers and the plumber (since he was involved), whether or not the melting devices is a good tool to have on my roof They supported the installation of this electrical device because the roof is a lower pitch and the device would prevent ice damage Apparently, [redacted] should become more acquainted with this product if he ever does another roof ***’s suggestion that I should have contacted him before I knew there was a problem is ridiculous because I don’t make a habit of sitting in my attic waiting for the snow to melt into my attic There is no way I would have known that the snow melted and refroze onto my attic plywood floor and saturating the insulation No other explanation can be made for why water entered my kitchen, except a roof ‘problem’The exact explanation is unknown but still hearsay because a problem exists and persists and [redacted] is not here [redacted] never offered to view the damage but did suggest that a plumber fix the leak and someone else repair the damage That is when he told me that he only stands behind his work for only a year This was the first time I heard of his one-year expiration date, which was the day of my complaint on 2/27/ I asked him if he felt his roof repairs should last longer than a year This is when he’s said he was done with the call and hung up The other roofer’s jaws dropped when they heard of any roof warranty less than years I have a damaged custom light fixture, roof problem and additional cost from another roofer’s repair costs (yet to be), but not a plumber cost because there are no water pipes in my attic as [redacted] suggests Sincerely, [redacted]