Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me After ten months, I received a ten dollar check on 3-28-Thanks Revdex.com for your ten month effort Regards, [redacted] ***
MrAdams paid us $for his year subscriptionI will have a check cut tomorrow for $(a full year refund, more than the 6-months he was requesting because of all of the trouble) and mail it to him
This subscription was extended for months, beyond the expiration date of 5/1/We did not refund the subscription fee, but did extend the subscription for an additional issues to agree with his top-end request
Mr. Adams paid us $30 for his 3 year subscription. I will have a check cut tomorrow for $10 (a full year refund, more than the 6-months he was requesting because of all of the trouble) and mail it to him.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. After ten months, I received a ten dollar check on 3-28-16. Thanks Revdex.com for your ten month effort.
Regards,
[redacted]
[redacted]
Revdex.com
Re: File# [redacted]
I am in receipt of the complaint filed by [redacted]. I appreciate this opportunity to respond.
I have reviewed our accounts and found that in May 2014, we received instructions to enter a 24-issue order at $16.00. A payment...
of $16 accompanied the subscription request and credited the account in full. Service began with the July 2014 order and was scheduled to continue through June 2016. However, on December 30, 2015, this subscription was canceled. As a result of the cancellation, a refund check in the amount of $2.67 was mailed to Mr. [redacted].
In checking further, we find that on December 15, 2015, a new order was placed for 12 [email protected]. This order was also canceled on December 30, 2015 . Nevertheless, let me assure you that due to previous correspondence, a 6-month complimentary order was placed for Mr. [redacted]. Service will resume with the April 2016 issue and continue through September 2016.
Lastly, we apologize to Mr. [redacted] for the inconvenience caused him in this matter. While we realize that apologies are in no way a substitute for the fine service each customer is to receive, we sincerely hope Mr. [redacted] will accept ours.
I appreciate this opportunity to be of service and if you have any further concerns, please let me know.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me After ten months, I received a ten dollar check on 3-28-Thanks Revdex.com for your ten month effort Regards, [redacted] ***
MrAdams paid us $for his year subscriptionI will have a check cut tomorrow for $(a full year refund, more than the 6-months he was requesting because of all of the trouble) and mail it to him
This subscription was extended for months, beyond the expiration date of 5/1/We did not refund the subscription fee, but did extend the subscription for an additional issues to agree with his top-end request
Mr. Adams paid us $30 for his 3 year subscription. I will have a check cut tomorrow for $10 (a full year refund, more than the 6-months he was requesting because of all of the trouble) and mail it to him.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. After ten months, I received a ten dollar check on 3-28-16. Thanks Revdex.com for your ten month effort.
Regards,
[redacted]
[redacted]
Revdex.com
Re: File# [redacted]
I am in receipt of the complaint filed by [redacted]. I appreciate this opportunity to respond.
I have reviewed our accounts and found that in May 2014, we received instructions to enter a 24-issue order at $16.00. A payment...
of $16 accompanied the subscription request and credited the account in full. Service began with the July 2014 order and was scheduled to continue through June 2016. However, on December 30, 2015, this subscription was canceled. As a result of the cancellation, a refund check in the amount of $2.67 was mailed to Mr. [redacted].
In checking further, we find that on December 15, 2015, a new order was placed for 12 [email protected]. This order was also canceled on December 30, 2015 . Nevertheless, let me assure you that due to previous correspondence, a 6-month complimentary order was placed for Mr. [redacted]. Service will resume with the April 2016 issue and continue through September 2016.
Lastly, we apologize to Mr. [redacted] for the inconvenience caused him in this matter. While we realize that apologies are in no way a substitute for the fine service each customer is to receive, we sincerely hope Mr. [redacted] will accept ours.
I appreciate this opportunity to be of service and if you have any further concerns, please let me know.