Williams Insulation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Dear [redacted],   I received a message from you yesterday regarding the above, saying that the complaint has been sent to the...

business. You should be aware that this complaint has been fully settled.   I fail to understand why you would sent this complaint to them again, after telling me on 5/7/2015 that you had reviewed it and considered the complaint invalid (which was incorrect, as the 'business interaction' was ongoing). Your earlier response, of course, is why I did not bother to inform you that it was settled. I assumed that the matter was dead as far as the Revdex.com was concerned. Really not helpful at all, folks.   I trust this will be the last that I hear from you on this matter. Thank you.   [redacted]