Complaint: 1[redacted]
I am rejecting this response because:i never heard from Johns Asphat or do I believe they came back to fix the driveway. The driveway is in the same state of condition as it was when I first escalated a compliant.Please see pictures attached which were take on May 2. 2016 @...
I have heard and had a meeting with Johns Asphalt but have rejected their proposed solution. The proposed solution to patch repair and then seal coat the entire driveway was rejected. Additional solutions are being explored to include infrared patching and potential full replacement.
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]
[redacted] Sent: Wednesday, July 06, 2016 12:18 PM[redacted]Subject: Re: Quick Request from your Revdex.com to Johns' Asphalt, Inc.H[redacted]In an effort to maintain communication, we wanted to make sure you are both aware of the current status of this pending claim. The owner of John's Asphalt remains in contact with the complainant - Thomas Norton. The two individuals maintain positive rapport and are working to schedule a time for repair, based on schedules and availability. Once there is a final resolution (we are hopeful before the end of July) someone from John's Asphalt will contact you with a final report, as well as an official statement that can be submitted. Thank you both for your patience and help throughout the process.[redacted]
Complaint: 1[redacted]
I am rejecting this response because:i never heard from Johns Asphat or do I believe they came back to fix the driveway. The driveway is in the same state of condition as it was when I first escalated a compliant.Please see pictures attached which were take on May 2. 2016 @...
7:00 PM[redacted] [redacted]
Sincerely,
[redacted]
I have heard and had a meeting with Johns Asphalt but have rejected their proposed solution. The proposed solution to patch repair and then seal coat the entire driveway was rejected. Additional solutions are being explored to include infrared patching and potential full replacement.
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]
[redacted] Sent: Wednesday, July 06, 2016 12:18 PM[redacted]Subject: Re: Quick Request from your Revdex.com to Johns' Asphalt, Inc.H[redacted]In an effort to maintain communication, we wanted to make sure you are both aware of the current status of this pending claim. The owner of John's Asphalt remains in contact with the complainant - Thomas Norton. The two individuals maintain positive rapport and are working to schedule a time for repair, based on schedules and availability. Once there is a final resolution (we are hopeful before the end of July) someone from John's Asphalt will contact you with a final report, as well as an official statement that can be submitted. Thank you both for your patience and help throughout the process.[redacted]